Increased efficiency thanks to new “Send externally” field in CZ update
The additional “Send externally” field in the CZ update increases efficiency and communication within the library and with external partners and is structured in the same way as the “Report to Ex Libris” field. This allows messages to be sent directly from ALMA, eliminating the need to copy information. This reduces errors, saves time, and minimizes manual effort. Faster processing of requests and better coordination between departments and partners increase service quality and satisfaction and make the library forward-thinking.
This option includes the following fields:
- Sender (automatically filled in by ExLibris based on the login)
- Field for entering the email address(es) to which the message should be sent
- Drop-down menu with various options, such as: No access – request title, etc.
- Free text field “Description”
- Additional information: automatically filled in as for “Send to Ex Libris”
Sandra Altermatt
shared this idea
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Hey Sandra, thanks for sharing this idea!
Just to make sure I’m on the same page—are you suggesting adding this functionality to the Community Zone Updates Task List as a 'row action' (under the 3 dots icon, on each report)?Also, could you share a few examples of how you envision using this feature? For instance:
* What kind of report would trigger the need?
* Who would you typically need to contact?
* What information would you need to pass along?Best, Liza
