Alma
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121 results found
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Physical Item Hold Requests
Multi site library - prevent users from placing a physical item hold request on items that are available on the shelf of the library they are placing the hold request from - if the item is not available on the shelf but a copy is available at a different location then placing a physical item hold request should be allowed.
2 votes -
Override patron physical item request Limit
There is a Max. physical item requests in Patron Limits.
However there doesn't appear to be an ability to allow staff to override this limit, which from time to time they need to do.
I propose that there is a parameter that allows staff with a particular role the ability to override this limit.1 vote -
Ubicación temporal no prestable. Gestión de reservas
Al escanear un libro con reserva, ubicado en una localización temporal, Alma automáticamente activa la reserva y envía un correo electrónico al usuario, indicando que el libro está disponible en el estante de reservas activa.
A pesar de que la política de préstamo configurada para dicha ubicación temporal no permite realizar el préstamo.Solicitamos que cuando por política de préstamo, no sea posible realizar el préstamo de un libro reservado, no se active la reserva y no envíe correo electrónico al usuario.
18 votes -
Scan item barcode in Manage Patron Services
When using "Fulfillment -> Manage Patron Services" to view a user's account, the "Submit Request" button presumably could be used to put a hold request on an item for that user, but the only search index that this method allows is "All Titles". You can search for a title, and you can use the hamburger menu button to open up other options like MMS ID, ISBN, etc., but even this and the further embedded Advanced search only uses "All Titles". This means that you can't scan an item's barcode and put a request on that item using the "Physical Titles"…
8 votes -
Library of Last Resort
Hello. On the 'Level of service required' drop-down menu, could you add 'Library of last resort' as an option? Or have it as a standalone field to tick? Thanks.
6 votes -
ILL cancel/reject workflow - "Lender Reject Email Letter"
ILL workflow scenario of a library with several sublibraries.
- Step 1: The (central) Resource Sharing Department creates a fulfillment request to receive a book from a sublibrary (to be sent via interlibrary loan).
- Step 2: The sublibrary can not or will not send the book and therefore the sublibrary cancels the request. This also triggers a "Lender Reject Email Letter" to ILL partner.However, the fulfillment request cancellation form only provides these fields:
- Cancellation reason
- Cancellation noteBut a "Lender Reject Email Letter" needs the following fields:
- Reject reason
- Note to partnerThe "Cancellation…
33 votes -
Alma-D waitlist - allow users to remove themselves and monitor waitlist status
Currently when a user joins a waitlist for a digital object (Alma-D / Alma Digital), they have no way to remove themselves after joining. This means that when their turn comes, the entire grace period must run before the object becomes available to the next user. The Delivery Registration Status Letter should include a link to remove oneself from the waitlist. In addition, the "Library Card" area in Primo/Primo VE should show the user their place in the waitlist (with details, e.g. estimate of time remaining) and also provide a link to remove themselves from the waitlist.
56 votes -
Allow customization of the Notify User check box in Confirm Request Cancellation box.
Current default is that this item is checked, however with local processes, we would prefer not to automatically notify the patron in most circumstances. It would be better for us to opt-in than to opt-out.
1 vote -
Add task list- item request be rejected or be cancelled and become to "transit"
found that when the request(any request) is rejected in any way (by patron or librarian) the item's next step is "Transit", but there do not have task or list to let the librarian know.
it will cause these items stuck in "Transit" until someday we need them.
If we can add the task list to let the librarian know which item we should handle it should be better.
(according to case 06525736 )11 votes -
Prioritize requests by location or fulfillment unit
When a user submits a request at the title level in Primo VE there should be a way to prioritize certain items in a holding by location or fulfilment unit. For example, if a book has copies available in a circulating location, but there are also copies available in a non-circulating collection that is managed by a Reading Room desk, the circulating item should always get priority.
17 votes -
Pages option for digitization requests
Creating a partial Patron digitization request allows you to define two "from: / to:" page intervals. Sometimes, articles are spread across more intervals, but with no space for this information, that data is lost.
We would like to see a simple text field: "Pages:" to be used in situations as this. This already exists in Lending requests and should also be available for digitization requests.9 votes -
Provide a configuration to limit by material type to a specific pick-up location
For institutions with multiple libraries where only one library may have A/V viewers or microform readers it would be helpful for that institution to limit the pick-up location by material type to the library that has the necessary equipment for onsite use.
This would eliminate confusion and time delay when a user makes a request to pick up a material type at a location where they cannot use it onsite.5 votes -
Allow Request Notes to be edited even with complex Fulfilment Rules
We introduced Fulfillment Rules to check if there are any "Process Types" assigned to an item and make them unrequestable. For example if an item is MISSING, REQUESTED, LOST, LOANED, etc.
This allows an item without a process type to be requested fine. Unfortunately, the moment you try to edit the Request Note and update the request, it ends up rechecking the Fulfillment rules and oddly cancels the request.
We were hoping we can use the edit Request Note process to mark items when our library officers have done 1st/2nd/3rd shelf searching of items before they become officially marked as…
3 votes -
Alternative work order behavior - Usage should be departmental, not individual
We would like an alternative to how work orders work now. We want the department (or “agent”) to initiate the request, rather than an individual using their own personal account. So that usage is calculated as “departmental” or work order, rather than the individual.
1 vote -
No request cancellation with change of item description
Actually it seems that Alma automatically cancels requests when there is a change of location (not the same FU rules anymore), of item policy (not the same TOU anymore) and a change of description (as this field is to be found in the request form).
For the latter, we would like to have a possibility to choose whether the request should be cancelled.101 votes -
Sorting Lending Requests
Add option to sort by Call number to Resource Sharing Lending Requests
1 vote -
List the "Pick from Shelf" list, "Monitor Requests and item processes" and results from a "Requests" search in order from latest to oldest
We would find it helpful if it were possible to view requests (both active and complete) in order from latest to older without the need to export and filter
3 votes -
Ability to assign fulfillment proxy to existing users
We recently tested the fulfillment proxy feature as we have a few departmental workflows we have been using shared internal accounts for. We find the functionality to be the inverse of what we would like to see. For example, we have about 10 users who place RS requests for the law review. We would like to add the fulfillment proxy to these existing user rather than making them new internal accounts.
12 votes -
Prevent placing different request types on the same item
Currently in Alma there is no cross check and no way to prevent a patron from placing both a Physical Item Request and the Digitization Request on a single item. The Ex Libris expectation is that requests will be reconciled through the request queues. However this adds additional time to the request process as it requires contacting the requester to confirm which type of request they need. I encountered the lack of a preventive configuration created a concrete clash as it came to our attention when a patron placed both types of requests on an item. This impacted 3 locations…
1 vote -
Current loaned item borrower user group as parameter in terms of use
Sometimes we need to restrict requests based on the group of the user that has the item currently borrowed, not only the group of the user that is trying to request.
This is particularly useful when you have items loaned to a user for an specific loan period (sometimes even for months or years) and you want to avoid users to request that item loaned to that specific user group but allow them to request items currently loaned to other user groups.
Take teachers and students for an example. You would like students to be able to request items currently…
3 votes
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