Check for attachments in the Digitization Process
When managing Digitization Requests, there is no control in the last step (when files or URLs are attached) that a file or URL has effectively been attached or correctly uploaded. If operator clicks on 'Done', the request is completed without any alert!
If no file or URL has been attached when the operators clicks on Done, the requester receives a letter with no attachment or URL for download. Waste of time and bad service provided...
There should be a control before clicking on Done, at least one file or one URL should be attached before the request gets completed. At least one uploaded file OR URL should be mandatory.
In the August 2019 Release the following change was done:
In the digitization process, a new confirmation message displays when neither a file nor a URL was supplied.
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Annelie Edelmann commented
Looks like a necessary prerequisite to make use of this new service.
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Anonymous commented
Very good idea to receive a tracking of the management of digitization