François Renaville

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  1. 41 votes
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    2 comments  ·  Alma » Other  ·  Admin →
    François Renaville shared this idea  · 
  2. 53 votes
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    2 comments  ·  Primo » Primo VE  ·  Admin →
    François Renaville supported this idea  · 
  3. 5 votes
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    François Renaville shared this idea  · 
  4. 103 votes
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    François Renaville supported this idea  · 
  5. 13 votes
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    1 comment  ·  Primo » Primo VE  ·  Admin →
    François Renaville supported this idea  · 
  6. 127 votes
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    9 comments  ·  Primo » Primo VE  ·  Admin →
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    François Renaville commented  · 

    Hi Nili,

    Thanks for asking! We had a look at the new Request type filter in My Library Card (Primo February 2020 Release) that allows users to select one or more request types to filter requests based on the selected request types. We consider this as a nice new feature, but it does not meet our original expectations in my institution that came to create this idea.

    An additional Status filter could maybe be interesting, but this would probably require an action from patrons who do not want to see completed/rejected/inactive requests. We would like to avoid patrons to systematically use such a filter to hide completed/rejected/inactive requests they don’t want to see. So, if a new Status filter could be (1) set by default to only display Active requests and (2) remain across sessions, that would be great.

    Additionally, there could be other possibilities. For example:
    (A) By providing the Purchase Request type and the Purchase Request status with specific IDs that libraries could use to hide by default any completed/rejected Purchase Request in My Library Card by using the Customization Package (CSS).
    (B) By adding a new true/false setting in the Primo BO / Primo VE Discovery Configuration tables that would allow libraries to decide whether or not they want completed/rejected/inactive requests to be displayed in My Library Card.

    Generally speaking, we are a bit confused here to see that Purchase Requests are not processed in the same way as the other requests (Hold, Digitization, Booking) that are not visible anymore in My Library Card once they have been completed or canceled. If you add a new Status filter, does that mean that all completed and canceled requests will suddenly become visible for patrons in My Library Card?

    I appreciate your efforts to find a lasting solution to the situation.

    As always, any comment or suggestion from the community would be most welcome!

    Regards,

    François

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    François Renaville commented  · 

    Thanks for the update, Nili. A Request Type Filter may be a good option in several cases.

    I would like however to draw your attention to the current inconsistency in the MyAccount: Completed or Canceled ILL, Digitzation or Hold Requests are NEVER displayed in the MyAccount, only *Active* ILL, Digitzation and Hold Requests are, while Purchase Requests are ALWAYS displayed, whatever their status (Active, Completed or Canceled).

    (1) Do you plan to display in the future all Requests, whatever their Status? -> Also completed and canceled requests would be displayed.

    (2) Do you plan to add also a Status Filter? For example only Active Requests (whatever their Type) would be displayed by default.

    Kind regards,

    Fr.

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    François Renaville commented  · 

    There is also the following idea:
    Sort purchase requests in Primo, by newest
    https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/34676683-sort-purchase-requests-in-primo-by-newest

    @Stacey: Thanks for your comment and the link. I don't understand why Primo is so important. Wouldn't your librarians be happy if their purchase requests would rather be visible in *Alma*?

    I wish it would be possible to hide completed/rejected purchase requests with the Customization Package (it would make me happy), but we have not been successful in achieving that. Any hint?

    François Renaville shared this idea  · 
  7. 12 votes
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    François Renaville commented  · 

    This feature would certainly interest our patrons!

    François Renaville supported this idea  · 
  8. 136 votes
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    3 comments  ·  Primo » Primo VE  ·  Admin →
    François Renaville shared this idea  · 
  9. 47 votes
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  10. 22 votes
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    7 comments  ·  Primo » Primo VE  ·  Admin →
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    François Renaville commented  · 

    Agreed! External names for libraries would be really convenient.

    François Renaville supported this idea  · 
  11. 16 votes
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    3 comments  ·  Primo » Other  ·  Admin →
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    François Renaville commented  · 

    Yes! This would be so useful!

    François Renaville supported this idea  · 
  12. 46 votes
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    François Renaville commented  · 

    I agree with Jessie. Completed purchase requests (rejected or approved) should ideally not be visible in the MyAccount. It does not make sense to display them while completed and canceled Resource Sharing or Hold requests are not. This is something that patrons are claiming about.

  13. 99 votes
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    6 comments  ·  Alma » Fulfillment  ·  Admin →
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    François Renaville commented  · 

    We also have tens of thousands outdated user notes created on Aleph. Too many for a systematic manual cleaning!

    I think that we would have never migrated all these user notes if Ex Libris implementation team would have told us that it was not possible to run batch deletion jobs on them... We would have cleaned our user records in Oracle before the final migration. :-(

    François Renaville supported this idea  · 
  14. 89 votes
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    1 comment  ·  Alma » Acquisitions  ·  Admin →
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    François Renaville commented  · 

    I agree with this suggestion.
    I think it should not only be limited to the PO Line and invoice attachments, but to all attachments in general in Alma. I find it really odd for example that someone with a Circulation Desk Operator - Limited role can delete attachments from a User record tab.

    François Renaville supported this idea  · 
  15. 30 votes
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    4 comments  ·  Alma » Fulfillment  ·  Admin →
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    François Renaville commented  · 

    Agreed!

    We have been using the "Return Receipt Letter" since 2015. We were considering disabling this letter since all loan/return actions are stored in Alma and available to patrons in their MyAccount. Before disabling the letter, we decided however to run a survey and to ask our patrons about it and if they find it useful. 30% replied they would prefer not to receive such a letter anymore while 66% replied they like it and appreciate to receive a return confirmation by email. Since there is no opt-in/opt-out possibility for this letter, we have no real good option for our patrons.

    Among the 30% who would prefer not to receive the "Return Receipt Letter", several pointed out that:
    (1) they receive already many emails,
    (2) this is overcommunication from the library,
    (3) it is useless energy consumption.

    François Renaville supported this idea  · 
  16. 60 votes
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    7 comments  ·  Alma » Fulfillment  ·  Admin →
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    François Renaville commented  · 

    This is simply common sense!

    François Renaville supported this idea  · 
  17. 28 votes
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    1 comment  ·  Alma » Fulfillment  ·  Admin →
    François Renaville supported this idea  · 
  18. 58 votes
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    François Renaville commented  · 

    Some configuration possibilities for the limitation of the length would indeed be great!

  19. 203 votes
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    François Renaville supported this idea  · 
  20. 27 votes
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    0 comments  ·  Alma » Acquisitions  ·  Admin →
    François Renaville shared this idea  · 
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