Support full SIP2 protocol
For the communication between selfcheck kiosks and Alma, the SIP2 protocol is needed.
The full protocol can be found here: https://developers.exlibrisgroup.com/wp-content/uploads/2020/01/3M-Standard-Interchange-Protocol-Version-2.00.pdf
Unfortunately, Ex Libris does not support all fields that would be available in the protocol (marked as 'not supported' in this document): https://developers.exlibrisgroup.com/alma/integrations/selfcheck/sip2/
Please make the whole SIP2 protocol available for Alma.
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Karin Paulin commented
This would be great! We would especially appreciate being able to offer the patron a list of hold shelf items ready for pick up with pick up numbers and pick up locations displayed at the selfcheck machine. These are examples of SIP2 fields that we very much wish to be supported by ExLibris.
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Daniel Sandbecker commented
Some fields are not just marked as not supported, but intentionally misused.
There is a specific idea registered for supporting "unavailable holds count" and "unavailable hold items fields": https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/44459898-alma-to-support-sip2-response
Alma does not support this field, but furthermore also specifies in the documentation for the supported "holdItemsCount" that unavailable hold requests are counted there instead. The items summary also includes data for the unsupported "unavailableHoldsItems" field in the "holdItems" field. This causes real issues when self check machines that actually supports the standard trusts the Alma SIP2 implementation.