We would like to use office delivery in Alma for our faculty but do not want to deliver items to an address. We want to deliver items to a department and have faculty pick up their items in the Department's office. In order to do this we need Department added to the User Details screen (we currently store department information in Job Description) and we also need department added to the Hold/Resource Sharing Pick Slip.

Instead of creating and managing a visiting patron's record, allow libraries to check items out onto their home institutions record. The patron could validate by choosing the institution and having the patron sign in to their account.

As a patron I could go to any library in my network and easily check out an item there by signing into my home library and checking out the items. Everything checked out would show up on my home library's record and I could return the item either at the lending library or my home library.

Enable the option to send notifications to users who place resource sharing requests for each stage of the process. This will give users a better sense of where their requests are, instead of just sending them into a black hole with no idea when they might arrive. This is similar to the way that online shopping provides notifications for each stage of a purchase, and is something users are coming to expect.

When processing RS borrowing requests it would be useful to know a Requester’s Expiration Date and their Block status without checking their account. I would like to suggest that these two pieces of information are added to a Requester’s pop-up box at the RS borrowing request.

I would like to search Completed Requests by Partner Code and External Identifier. Currently, this is only possible via Analytics which has a one-day delay.

I would like to customize the fields displayed and their order when searching Borrowing and Lending requests. In addition, I would like Recent Searches to be displayed first. Currently, there are many fields that we do not use and we need to scroll down.

The idea is to populate additional information for LENDING article requests from the DOI or PMID fields and not just for BORROWING article requests

We would like to be able to retrieve all the details in the Notes Tabs for Borrowing and Lending requests via Analytics. Currently, only the Request Note is retrievable.

In cataloging, when we look at an authority record (in the community zone) we need to know if the subject heading is authorized to be subdivided by place, for example ($z California $z San Francisco)

It should be possible to change the status of a Borrowing Request to Digitally Received by Library from Physically Received by Library or vice-versa, if the wrong Format was received. Currently, it is impossible to create a barcode if the item was Digitally Received.

We would like to combine data from Funds with data from Borrowing, Fulfillment and Fine & Fees in Analytics

We would like to change the order of the actions on Borrowing requests. Currently the order is:
Duplicate, Send, Send Query to Patron, Request Renew, Receive, Edit Shipping Cost, Recall, Return, General Message, Reassign.

We would like to split Send and Send Query to Patron.
A possible solution is to change the name to: Patron Notification or Notification to Patron.

Thanks

Automatic location of Borrowing items would be more effective if Keyword and Year were available in the Locate Profile.

We would like Digital Lending Requests to be automatically updated to Being Processed once the slip has been printed - in the same that way Physical Lending Requests are updated to Being Processed once a hold has been placed via Manage Fulfillment Options. At the moment they have status Created Lending Request - which means we have to change the status manually.

In the Resource Sharing Form right now there is neither nothing remembering the user of the conditions for the ILL service nor a check box meaning their acceptance.

It would be better to have a mandatory check box to click to grant acceptance of the conditions and a link to an external webpage summarizing those conditions.

Enhance the Holdings Records Mapping feature (new as of March 2018) to include adding 007 fields and other control fields during the import process. Per SalesForce case #00525849, this new feature currently only works with data fields (non-control fields).

As a librarian processing RS requests, it is useful to be able to see the patron's Primary Identifier when I am editing a request. I can copy this to quickly check a patron's account in Fulfillment.

This information used to be available and is visible in the patron pop-up in the Requests list.

We would like to print Book Straps (like in OCLC) to attach to books as quite often our patrons return books with out the Slips.