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104 results found

  1. Modifying a partner after recieving a borrowing request should be possible

    In the SNLP workflow the partner changes from the own partner code to the partner who ships the request automatically. Therefore most of the requests have the correct partner when the item arrives at the library.
    So most of the time there is no need to modify a partner and the staff's attention to this attribute is not as high as it is to other attributes of the request. If we observe this AFTER receiving the item, there is no possibility to do so.
    Because we don't know to which partner we have to send back the item after it…

    78 votes
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  2. Move the Level of service facet to the top of the facet list

    Currently the Level of Service facet is at the base of the facet list, almost always hidden by the facets above it. I would like to see it moved to the top of the list as the timely processing of material for Rush or Express requests depends on being able to find those requests and action them quickly. As it is currently unless you specifically scroll down the list, you don't even know those requests have come in.

    20 votes
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  3. Overdues

    An alert function when items have gone overdue. Currently the requester will get sent overdue e-mails, but the library is not notified. When you have thousands of requests it is imposisble to search through.

    12 votes
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  4. Having the notes field displayed on the front screen so we dont have to go into each request to see if any notes

    If we add any notes it would be helpful to see that there is a note in the request on the first creation screen so that other people can see it straight away without having to look at each one individually

    23 votes
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  5. Books Straps

    We would like to print Book Straps (like in OCLC) to attach to books as quite often our patrons return books with out the Slips.

    32 votes
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  6. Physically Received by Library

    It should be possible to change the status of a Borrowing Request to Digitally Received by Library from Physically Received by Library or vice-versa, if the wrong Format was received. Currently, it is impossible to create a barcode if the item was Digitally Received.

    19 votes
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  7. Completed Requests - Searchable Fields

    I would like to search Completed Requests by Partner Code and External Identifier. Currently, this is only possible via Analytics which has a one-day delay.

    29 votes
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  8. Recent Searches & Customization of Searchable Fields

    I would like to customize the fields displayed and their order when searching Borrowing and Lending requests. In addition, I would like Recent Searches to be displayed first. Currently, there are many fields that we do not use and we need to scroll down.

    22 votes
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  9. Records in 'Find and Manage Users' should appear while editing borrowing requests

    When editing Request Attribute in Resource Sharing Borrowing Requests, there is a 'select from a list' button next to the Requester field. Upon clicking the button, however, 'No records were found' message comes up. Therefore, in order to find and manage users matching the value, it is necessary to run another search within the 'Find and Manage Users' window. We believe that it will be a lot more time-efficient for ILL staffs if the user records appear right away upon clicking the 'select from a list.'

    33 votes
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  10. RS partners search enhancement proposal

    The idea is changing the default of the "Find:" menu on Fulfillment -> Resource Sharing -> Partners.
    Now the default is to "code:" search.
    The default to "name:" search would be better
    Thanks

    39 votes
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  11. Limiting the list of Lending and Borrowing requests to the current Owning library

    When we go to the list of Lending requests or Borrowing requests (either via the Tasks menu or directly under Fulfillment),
    we get requests for both our libraries/campuses. This is the case, even if we have already chosen one of the libraries as our «current location».
    When we choose one particular library as the current location it would be very helpful to get a list of request only for this library.
    As it is now, we need to scroll down at the bottom of the left-side menu to choose the current Owning library.
    Alternatively, if the above solution is not…

    35 votes
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  12. Obligate the user to choose a pick up location in the resource sharing form

    On Renouvaud the users could fill in a form to request an article or a book for the Inter Library Loan.

    But, they don't read all the form and much of them don't choose a pick up location.

    The problem is that if they don't choose one, a "default pick up location" is selected.

    We would like that the drop down menu begin not with a pick up location but a little sentence which ask the user to choose a location (see attachments).

    Thanks !

    55 votes
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  13. Resource sharing form customization

    At now we can customize only the fields to display and their labels.
    We feel the need of a deeper customization of the html (directly on the form page or via css)

    32 votes
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  14. DIfferent cancellation letters for ILL requests and hold requests

    We want to be able to notify users when cancelling an ILL request but, at the moment, as the cancellation letter is shared by Circulation and Resource Sharing and the majority of cancellations are for holds, the letter is sent from the Circulation email address and has a Customer Services signature.

    This means that we can not notify a patron directly when we cancel an ILL request as they might want to reply and the email would go to the wrong department.

    This means we have to follow a two-step process where we send a query to the patron informing…

    25 votes
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  15. Improve the resource sharing's audit

    We would like to see on the audit of a borrowing request which actions were done.
    For example, if we change or add something to a title, we could not see that anywhere.
    We would like also to know if the publication date was changed, ...
    We are a team of 5 librarians and with 10'000 requests from our users per year it's not possible to remember what everyone makes for each request.

    In attachment, the audit now and an example of our ancient audit (historique) on the ancient software.

    16 votes
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  16. Resource Sharing - Status of Renewed Lending Request not clear

    After Renewing a Lending request the status automatically updates to "Received by Partner" - it would be more helpful if the status updated to 'Renewal Accepted".

    117 votes
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  17. Lending: Edit Request Type in Manage Fulfillment Options

    We sometimes need to change the Request Type from Physical to Digital and vice versa, after we have placed the request via Management Fulfillment Options. As there is no edit option, we have to place a new request and then delete the redundant option.

    16 votes
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  18. Customize display of fields in Alma Article request form

    We would like to display the fields in the Alma article request form in the following order: Journal name, year, volume, issue, pages, article title, article author, and issn - and not in the order these fields are currently hard-coded (e.g. author initials splits volume and issue, and publication date is at the end of the form)

    51 votes
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  19. Renewing resource sharing requests

    When changing the date in the borrowing side, we then have to manually change again in manage patron services. It would be great if we could just amend the date once and this information is carried across.

    30 votes
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  20. British Library Billing Account codes visible in Lending Resource Sharing

    Display partner Billing Account codes in Lending side for UK Alma Institutions. This is vital information for reimbursements within the UK and reduces the need for paperwork. British Library Billing Accounting is the UK standard workflow, with a view to being ISO compliant.

    21 votes
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