Alma

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  1. Allow Fulfillment Network Member (AFN) to lend resources, but not serve as a physical pick-up location for other network members' patrons

    Since some institutions have buildings with perpetual restricted access, we have some AFN fulfillment network member libraries that are willing to send their materials to another AFN member library for pick-up, but, for all functional purposes, they are closed to the public. They don't want patrons from the other AFN institutions to visit their library in person, and thus, don't want patrons from another AFN institution to select their library as a pick-up location.

    This need has been heightened during the pandemic, with more institutions closed to the public.

    We know that turning off all circ desk hold shelves will…

    84 votes
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  2. Increase customisation options for the resource sharing request form

    User experience testing that we conducted showed that most users prefer to place resource sharing requests via the resource sharing request form in Primo. Users also expressed frustration with some aspects of the form including the format of the fields. They also expected that the Library could add notices relevant to the resource sharing service to this page.

    The current options for configuring this form do not allow us to meet the expectations of our users. We would like to have more options for customising the page the form is on and the form itself. Specifically we would like : …

    195 votes
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  3. RS BORROWING : A misleading error when patron's library card has expired

    When trying to receive or send a borrowing request that is already open in alma, but the patron's library card has expired since then,
    The message says: NO ITEMS CAN FULFILL THE SUBMITTED REQUEST
    There is no way to guess that there is a problem with the patron info.
    a better message would be: "there is a problem concerning patron's card"

    29 votes
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  4. Improvement in Borrowing request search

    When searching Borrowing Requests, we would like the ability to make keyword search and to be able to search for barcodes.

    This would enable staff to work more efficiently, since they would have the ability to search across indexes, and search specific requests with a barcode.

    27 votes
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  5. LADD (Australian Libraries) resource sharing -- interoperability with Alma (some elements don't work between both systems)

    Some LADD notes and actions don't map to visible fields in Alma, therefore we don't receive them.
    For example, if a LADD user sends a damaged note this does not come through into Alma via ISO. Is there a way that non-mapped elements can be mapped to the general messages area in Alma, so that they can at least be viewed/received.

    13 votes
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  6. Query to patron letter: add the publication date for Document delivery requests

    We’d like to display the publication date in the Query to patron letter also for DD requests. Now we can display the date in the letter only for ILL requests.

    7 votes
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  7. Improved history tab for lending requests to include when a request is attached to a different MMSID

    As a result of lending requests sometimes being attached to an incorrect MMSID, with no clear indication as to why or how, we would like to see an enhancement to the lending request history tab to include information when this happens. This is to better analyze future cases where this error occurs.

    4 votes
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  8. Resource Sharing Electronic Locate for Borrowing article requests

    A borrowing article request is stopped for local ownership when the library has an electronic database that may have coverage for the journal.

    Currently, the borrowing locate local ownership check does not check the year, volume, or issue in the article request to determine if the library has access to this specific year in the database. The borrowing locate does not check for embargo status.

    Because the citation year is not checked for local ownership, requests are stopped from being automatically sent to lending libraries that have the article. Library staff must spend time checking if their library has access…

    64 votes
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  9. Lending: Ship Item Digitally, option to Preview file before sending

    When sending a file to another library, it should be possible to Preview the file before sending it to ensure better quality control

    2 votes
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  10. Borrowing: Upload File, Preview File option

    When Uploading a File, it should be possible to preview the file before clicking on send, to prevent the wrong file from being uploaded.

    4 votes
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  11. Borrowing: Upload File, Add Note option

    It should be possible to add a Note at the same time as Uploading a File to a patron. Currently, we have to send a separate Patron Query Template after the link has been sent.

    4 votes
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  12. Searchable archive of old/completed requests outside active request screen

    Too much clutter in active screen. Would be great if this screen only showed new /pending created requests. The facets to the left would then be more meaningful and useful as filters to find specific requests - those sent to partner, those that overdue etc instead of requests with these statuses being presented within the active request mix

    3 votes
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  13. Display assignee on resource sharing request search results

    It would be helpful if the resource sharing request would display in the brief format the name of the staff that the request is currently assigned to. Currently, you have to go into the "History" tab of the request to find this information.

    In a different area, "Reading lists", this information is readily available, and it would facilitate the workflow in resource sharing handling, too.

    16 votes
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  14. Allow an IZ to be its own RS fulfillment network partner

    In order to limit the request links that users must choose from, we would like to use resource sharing requests and the automated fulfillment network to first check local holdings and use that if available, then go to our fulfillment network partners if not. The most straight forward way to do this would be to make our IZ a fulfillment network partner and create an ordered rota template that would be applied before the template with our other partners.

    10 votes
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  15. Lending: Ship Item Digitally, option to Complete request

    It should be possible to Complete a request when using Ship Item Digitally in the same way that this option exists when supplying via Ship Item

    1 vote
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    0 comments  ·  Resource Sharing  ·  Admin →
  16. When a patron renews in Primo an item from other institution borrowed by the resource sharing library should create a "Task requiring your..

    When a patron renews in Primo an item from other institution borrowed by the resource sharing library the staff does not get a message of this request. The only thing is that the borrowing request changes its status to "Mediated Patron Renewal"

    36 votes
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  17. "All" tab for searching in Task List (Borrowing and Lending

    We can see the "All" tab in the Reading Lists Task List for Leganto. Would like similar for Borrowing and Lending for Alma RS instead of having to go through Assigned to me, Unassigned and Assigned to Others. More efficient to search in one place when multiple people manage RS.

    44 votes
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  18. Separate field for borrowing request statuses to display in My Library Account

    The borrowing request statuses in Alma are configurable, so that you can change the text that appears for both library staff and the user (in My Library Account).

    However, we would like the ability to have a separate field where the status can be configured for the user which affects the display in My Library Account only. This is because we would like to provide detail in these statuses for our staff, that our users do not need to see.

    For example, for the borrowing request status 'Request sent to partner' you may want to retain this status for library…

    20 votes
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  19. RS Borrowing Requests – changing format before sending request

    We would like the ability to change the format of a request before sending it to a Partner – e.g. from book/book chapter to journal/journal article or vice versa.

    As our patrons don’t always know, or pay attention, to the actual source format, they often submit their requests with the wrong format, which our staff would like to fix before sending to Partners.

    193 votes
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  20. Claiming Resource Sharing Borrowing Requests by Format Type

    The new Automatic Claim feature does not differentiate between Format Types when adding "Time to Claim (days)" in the Partner record. For example, it should be possible to write 2 days for Digital requests and 5 days for Physical requests.

    20 votes
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