Alma

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  1. Improved history tab for lending requests to include when a request is attached to a different MMSID

    As a result of lending requests sometimes being attached to an incorrect MMSID, with no clear indication as to why or how, we would like to see an enhancement to the lending request history tab to include information when this happens. This is to better analyze future cases where this error occurs.

    4 votes
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  2. Lending: Ship Item Digitally, option to Preview file before sending

    When sending a file to another library, it should be possible to Preview the file before sending it to ensure better quality control

    2 votes
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  3. Borrowing: Upload File, Preview File option

    When Uploading a File, it should be possible to preview the file before clicking on send, to prevent the wrong file from being uploaded.

    4 votes
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  4. Lending: Ship Item Digitally, option to Complete request

    It should be possible to Complete a request when using Ship Item Digitally in the same way that this option exists when supplying via Ship Item

    1 vote
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    0 comments  ·  Resource Sharing  ·  Admin →
  5. Borrowing: Upload File, Add Note option

    It should be possible to add a Note at the same time as Uploading a File to a patron. Currently, we have to send a separate Patron Query Template after the link has been sent.

    4 votes
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  6. Query to patron letter: add the publication date for Document delivery requests

    We’d like to display the publication date in the Query to patron letter also for DD requests. Now we can display the date in the letter only for ILL requests.

    7 votes
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  7. Searchable archive of old/completed requests outside active request screen

    Too much clutter in active screen. Would be great if this screen only showed new /pending created requests. The facets to the left would then be more meaningful and useful as filters to find specific requests - those sent to partner, those that overdue etc instead of requests with these statuses being presented within the active request mix

    3 votes
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  8. RS BORROWING : A misleading error when patron's library card has expired

    When trying to receive or send a borrowing request that is already open in alma, but the patron's library card has expired since then,
    The message says: NO ITEMS CAN FULFILL THE SUBMITTED REQUEST
    There is no way to guess that there is a problem with the patron info.
    a better message would be: "there is a problem concerning patron's card"

    29 votes
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  9. LADD (Australian Libraries) resource sharing -- interoperability with Alma (some elements don't work between both systems)

    Some LADD notes and actions don't map to visible fields in Alma, therefore we don't receive them.
    For example, if a LADD user sends a damaged note this does not come through into Alma via ISO. Is there a way that non-mapped elements can be mapped to the general messages area in Alma, so that they can at least be viewed/received.

    13 votes
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  10. Improvement in Borrowing request search

    When searching Borrowing Requests, we would like the ability to make keyword search and to be able to search for barcodes.

    This would enable staff to work more efficiently, since they would have the ability to search across indexes, and search specific requests with a barcode.

    27 votes
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  11. Allow an IZ to be its own RS fulfillment network partner

    In order to limit the request links that users must choose from, we would like to use resource sharing requests and the automated fulfillment network to first check local holdings and use that if available, then go to our fulfillment network partners if not. The most straight forward way to do this would be to make our IZ a fulfillment network partner and create an ordered rota template that would be applied before the template with our other partners.

    10 votes
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  12. Allow Fulfillment Network Member (AFN) to lend resources, but not serve as a physical pick-up location for other network members' patrons

    Since some institutions have buildings with perpetual restricted access, we have some AFN fulfillment network member libraries that are willing to send their materials to another AFN member library for pick-up, but, for all functional purposes, they are closed to the public. They don't want patrons from the other AFN institutions to visit their library in person, and thus, don't want patrons from another AFN institution to select their library as a pick-up location.

    This need has been heightened during the pandemic, with more institutions closed to the public.

    We know that turning off all circ desk hold shelves will…

    84 votes
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  13. Alma Resource Sharing - identifying where chapter only (not book) is required

    We sometimes receive physical books where only chapters were requested via Resource Sharing as the chapter details requested by us as the Borrower do not appear in the Lenders view (even although they are also an Ex Libris client). This slows down turn around time and adds postage costs where only scans were required.

    1 vote
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    0 comments  ·  Resource Sharing  ·  Admin →
  14. Display assignee on resource sharing request search results

    It would be helpful if the resource sharing request would display in the brief format the name of the staff that the request is currently assigned to. Currently, you have to go into the "History" tab of the request to find this information.

    In a different area, "Reading lists", this information is readily available, and it would facilitate the workflow in resource sharing handling, too.

    16 votes
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  15. when convert resource sharing request to purchase request - having default settings

    Currently when a resource sharing request is changed to a purchase request our doc del team have to change the same settings everytime. It would be better if we could set defaults on this process, so this team doesn't have to keep changing the same settings.

    1 vote
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    0 comments  ·  Resource Sharing  ·  Admin →
  16. Add DOI to email sent to resource sharing partner

    Currently if a DOI is added to a request it isn't included in the email request sent to an email resource sharing partner. The DOI could help identify the correct article more quickly - seems strange that this is not included already

    3 votes
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  17. Prevent hold requests for users not eligible for Resource Sharing from being converted into Resource Sharing requests

    When you convert a hold request into a resource sharing request, Alma does not check the resource sharing library's borrowing resource sharing fulfillment unit rules to make sure the user is allowed to submit resource sharing requests. This makes it possible to create resource sharing requests for users who do not have resource sharing privileges. When converting a hold request into a resource sharing request, Alma should check the check the borrowing resource sharing fulfillment unit rules. If the user is not allowed to submit resource sharing requests, a warning message should appear.

    4 votes
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  18. All RS requests appear in Patron Services as Physical

    Resource Sharing requests appear in "Patron Services" with one Request Type: "Patron physical item request". However, in "Resource Sharing Borrowing Requests" there are two types of Requested Format: Physical or Digital. Both types should appear correctly under Patron Services, and not only Physical.

    3 votes
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  19. Increase customisation options for the resource sharing request form

    User experience testing that we conducted showed that most users prefer to place resource sharing requests via the resource sharing request form in Primo. Users also expressed frustration with some aspects of the form including the format of the fields. They also expected that the Library could add notices relevant to the resource sharing service to this page.

    The current options for configuring this form do not allow us to meet the expectations of our users. We would like to have more options for customising the page the form is on and the form itself. Specifically we would like : …

    195 votes
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  20. Separate field for borrowing request statuses to display in My Library Account

    The borrowing request statuses in Alma are configurable, so that you can change the text that appears for both library staff and the user (in My Library Account).

    However, we would like the ability to have a separate field where the status can be configured for the user which affects the display in My Library Account only. This is because we would like to provide detail in these statuses for our staff, that our users do not need to see.

    For example, for the borrowing request status 'Request sent to partner' you may want to retain this status for library…

    20 votes
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