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Alma

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200 results found

  1. When a patron renews in Primo an item from other institution borrowed by the resource sharing library should create a "Task requiring your..

    When a patron renews in Primo an item from other institution borrowed by the resource sharing library the staff does not get a message of this request. The only thing is that the borrowing request changes its status to "Mediated Patron Renewal"

    52 votes
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  2. Enable a user to upload a snip or screenshot to the resource sharing request form

    When placing a resource sharing request, our users sometimes wish to attach a screenshot or snip to give us additional information about their requested item. Could this ability be added to the resource sharing form please.

    9 votes
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  3. Facilitate entry of data into the resource sharing form from an external source

    Recent user experience testing for our resource sharing service indicated users would like a way to easily paste in data from other websites into the resource sharing form. For example, they would like to harvest the data easily from Google Scholar or another database and enter this into the form without manually copying and pasting each piece of data from one website into the webform. One way this could be accomplished is using a browser extension similar to Leganto's Cite It. When they find a resource they would like to request, this browser extension could harvest the required data. The…

    8 votes
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  4. Resource Sharing Claims - Sending Additional Claims and Sending Claim Letter Manually

    1. It should be possible to configure the automatic Claims job to send additional Claims every X number of days, until the status of the request is updated to Received.

    2. In the meantime, it should be possible to send additional Claim letters manually (and not as a General Message).

    21 votes
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  5. Claiming Resource Sharing Borrowing Requests by Format Type

    The new Automatic Claim feature does not differentiate between Format Types when adding "Time to Claim (days)" in the Partner record. For example, it should be possible to write 2 days for Digital requests and 5 days for Physical requests.

    21 votes
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  6. Ability to Bulk reassign RS requests

    We would like the ability to bulk reassign requests in Alma RS, in terms of assigning a group of requests to one staff member to process rather than having to reassign individually.

    9 votes
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  7. Ability to flag a request for further investigation/Make notes visible from request summary

    Currently there is no ability to flag a request for further investigation. This would be useful in both lending and borrowing.

    In lending:
    If an item is being returned and we need to change the call number, if we could flag the item a staff member could look at the notes and make the changes.

    If the item has previously been lost and has been returned. We now need to do further work on the item before it can go back to the shelf. Once again we need to go into the notes to find out what we need to…

    1 vote
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  8. Remove Request cost section in Borrowing Request section

    Make the request cost section in the borrowing request section configurable so that it doesn't display. As our doc del team do not need it, as we don't charge customers or partners for doc del.

    1 vote
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    0 comments  ·  Resource Sharing  ·  Admin →
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  9. Adding User Type field

    It will be great if the User Type field could appear once you click to see the requester details in a borrowing request in Resource Sharing and in Fulfillment once you click to see who holds a loaned book (Screenshots attached).

    36 votes
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  10. The Internal Identifier number automatically assigned to Borrowing Requests once they are sent to partner is long and cumbersome

    The number is quite long and my team is having difficulty managing it when looking up requests or spotting it on the in-tray. We've noticed that the first two letters and the final seven are always the same, with the unique identifying numbers in the middle. I'm not sure what the numbers mean, if the stable numbers identify our institution or similar, but could a couple dashes be added?

    i.e. 33-1008366-0002761 instead of 3310083660002761

    Either that or can the Internal Identifier search could be made into a fuzzy/variant search so my team could just search for the seven unique middle…

    1 vote
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    0 comments  ·  Resource Sharing  ·  Admin →
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  11. Use preferred email from Partner record for shipping digital Lending Requests

    Often the Requester Email in a Lending Request is not the email that we can ship a digital item to (or sometimes the Requester Email is empty). Instead, the email address we use is from the preferred email address in the Partner record. We would like configuration to be made available so institutions could choose to use the preferred email address from the Partner record in Alma when shipping digitally instead of the Requester Email address that comes with the Lending Request.

    36 votes
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  12. Fulfillment Configuration Utility for resource sharing

    I would like Fulfillment Configuration Utility to also work for Resource Sharing. Or a separate service for RS.

    It is invaluable in troubleshooting.

    This service could be a light in the dark cave that is RS.

    18 votes
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  13. Reactivate exported borrowing resource sharing requests

    Resource sharing borrowing requests which have been exported to third party broker systems should be able to be reactivated, in the same way as completed requests sent to P2P partners.

    This is needed because we make mistakes! Sometimes a request is sent to a broker by accident.

    We also need to be able to handle workflows which combine brokers and P2P partners. We want to be able to send a request to a broker system, and then if the request cannot be filled via that broker, to be able to return to the Alma request and assign alternative P2P partners.

    4 votes
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  14. Create resource sharing integration with DOCLINE

    Create integration for borrowing and lending requests to be pushed/pulled to/from DOCLINE.

    See https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/37290289-alma-to-docline-oai-pmh-integration for holdings integration to DOCLINE.

    53 votes
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  15. Alert RS staff when Shipping a Lending Item that has also been requested by a library

    When there are two requests for a book: one for the RS library and the other for our patron, the RS library is able to ship the item with no limitation and the patron's request is cancelled!! The ides is for the RS staff to be alerted that the book is requested when they ship it, and to answer the question "Do you still want to Ship?" Yes/No? We have also sent a case about this and were told that changing the Pickup Location to "Pickup Anwhere" would prevent the cancellation, however, this is problematic as we do not want…

    6 votes
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  16. Ability to view ISO messages in Lending requests

    We would like the ability to view the original XML/ISO messages sent between lender and requester in our Lending requests. There is information we need that doesn’t display in requests when they come into our system.

    Examples include:

    *Copyright declaration: we need this for copyright compliance reporting purposes

    *Maximum cost: if this doesn’t display, we have to confirm that the requesting library accepts our charges if the cost is going to be over the standard charge

    *Expiry date: the request status changes to Expired if this date is passed, and the request moves on in the rota

    *Need by date:…

    76 votes
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  17. Add preferred address to Resource Sharing Shipping Slip Letter

    I suggest that preferred shipping information be added to notificationdata/partnershippinginfolist/partnershippinginfo in the xml of this letter. Currently all registered partner addresses are added to the XML with no indication of which is the preferred address.

    As a result the true shipping address cannot be deduced from the XML, which leads to a manual address lookup before shipping.

    21 votes
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  18. Make the email that is generated when an ILLiad resource sharing partner exports a request to a third party customizable

    Unfortunately, ILLiad's email import feature does not always import emails generated by Alma properly. This happens mainly when there is a copyright symbol in the requested item's publication date. Giving us the ability to remove the publication date field from the email generated by Alma would help us manage this issue until OCLC and Atlas Systems can find a proper fix.

    19 votes
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  19. Email notification to ISO Partners about Overdue Items

    We would like for the Borrowing Library to receive an email notification (in addition to the patron) when an item is Overdue.
    Since Dec. 2018 this option is available for NCIP Partners, but not for ISO Partners

    12 votes
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  20. Conditional Status and Email Message for Non-ISO Partners

    We would like for to be able to send Conditional Messages by Email and for the Request Status to automatically change to Conditional when working with Non-ISO partners: see Jan. 2019 Release for ISO partners

    7 votes
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