Impossible to go back to Primo PI search results
When clicking on View It links in Primo results and getting to aggregator or publisher websites, PDFs or external resources, one cannot go back to the original search results. Using the back button goes back to Primo Search, and never to the search results. As a consequence, app users must systematically re-run their searches or click on the search history. We think that the current behavior of the Primo PI is unsatisfactory in terms of user experience.
François Renaville
shared this idea
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François Renaville commented
I forgot to update this idea, sorry. We noticed last summer that behavior had changed and that app users could go back to Primo PI search results in all circumstances. So, the known issue must have been fixed, although I must have missed the information. Thanks to all who supported the idea. ;-)
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François Renaville
commented
When we reported to the Library Mobile project implementation team that it was not always possible to go back to search results with Primo PI, we were replied the following:
"This is a known issue and can't be changed. The behaviour follows Android developer best practices for navigation hierarchy and the usage of hardware back button as a local back within the feature, and the application back as a feature back button."We still do think that the current behavior does NOT follow best practices from a UX perspective and that app users should not be forced to click on the History button to re-run their initial search to find their search results back... Primo PI should NOT provide less options and possibilities that using Primo in a browser in responsive mode.