AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris)

My feedback

  1. 107 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) commented  · 

    Can you elaborate on the functional purpose of running these searches ?

    Are you able to retrieve this information running an Analytics report that is then exported to an Alma set (see http://exl-edu.com/01_Alma/Whats_New/2018-05/Create_a_Set_in_Alma_from_an_Alma_Analytics_Report/story_html5.html) ?

  2. 54 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) commented  · 

    Hi,

    How is metadata exported to NLM today ?

  3. 33 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) commented  · 

    Hi,

    Ex Libris has been in contact with NLM some time ago regarding the possibility of setting up an integration with DOCLINE. Following the launch of DOCLINE 6 we have re-asked the question. NLM answer is quoted below.

    "DOCLINE 6 was launched for requesting this spring, with basic features for interlibrary loan. Development continues to be focused on restoration of features or functionality that were available to users in the previous version. While we can confirm that APIs are planned for the future, there is no additional information at this time. We will reach out to those who expressed interest in DOCLINE integration when APIs are on the schedule for development."

    We will continue to monitor the development of DOCLINE, and be happy to work on integrations as soon as that becomes an option.

    Thank you,
    Moshe Shechter
    Alma Product Manager

  4. 49 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) commented  · 

    In the November 2019 release it will be possible to sort by date, on both ascending and descending order. The sort considers not only the date of the request creation, but also the time.

  5. 26 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) commented  · 

    Hi,

    What would be the functional implication of the parameter ? Or would be informational only?

    Thanks,

  6. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) commented  · 

    It is possible to send an email using the 'Send Message' option, see
    https://www.screencast.com/t/rcCFNetJPGn and https://www.screencast.com/t/6Z6tGPQPL

  7. 6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Alma » Fulfillment  ·  Admin →
    AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) commented  · 

    If the request is placed in Primo then the display logic rules can be used to hide the resource sharing link based of the existence of the full text link.

  8. 119 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Alma » Fulfillment  ·  Admin →
    AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) commented  · 

    Being sensitive private information, we may want to look at the option to configure this as an element of the patron pop up card rather than add it as a column.

  9. 40 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Alma » Fulfillment  ·  Admin →
  10. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) commented  · 

    Hi,

    I suggest that this be handled via the support case.

    Moshe

  11. 81 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Alma » Fulfillment  ·  Admin →

    If you use a 'No Requesting' On Shelf Request Policy in the FU and set the request policy on the ASRS items to 'Allow for pickup anywhere regardless of availability’' the system should allow you to place requests, and they should bind only to the ASRS items. If that is not your experience, I suggest to open a Salesforce ticket.

    Hi,

    I am not sure I fully understand the requirement but would like to note:

    1. The Fulfillment Unit may be set up with 'No Requesting from available holding' instead of 'No Requesting'. That would enable the RS items to be requestable even though there are available items in other locations.

    2. In the request terms of use there is a policy ('On Shelf Request Policy') that allows overriding the Fulfillment Unit's on shelf policy for specific items/locations/user groups.

    Can you elaborate on the request, and whether the above information is relevant to your inquiry ?

    Thanks,
    Moshe

  12. 19 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi,

    Please note that we're working on replacing the email based export with HTTP API calls, which should solve this type of issue.

    Thanks,

  13. 82 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Alma » Fulfillment  ·  Admin →

    Hi,

    Running the Close Lost Loans job cleans up the loans for which you do not want refunds to take place. You can use this job to routinely remove 'lost and paid' loans. This will have the effect of not refunding their fees if the do get checked in.

    Thanks,
    Moshe

  14. 19 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Alma » Fulfillment  ·  Admin →

    Please note you can use the fulfillment TOUs to prevent or limit the renewals.

  15. 7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    There's a 'Being Processed' status you may be able to use for that. Would that work for you ?

  16. 14 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Alma » Fulfillment  ·  Admin →

    The specific item count is found on the Other Details tab, see https://www.screencast.com/t/MeldKvSQA.

    Is this about viewing title level information ?

  17. 7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Alma » Fulfillment  ·  Admin →

    Hi,

    Can you elaborate on where rejection works as you expect and where it does not ?

    Thanks,
    Moshe

  18. 47 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi,

    Are the role profiles not helpful for binding a set of roles and being able to apply them in one go ?

    Moshe

  19. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    When adding an identifier, the identifier is added without having to click 'Save' on the user record.

  20. 7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Alma » Fulfillment  ·  Admin →

    Hi,

    You can set the 'Days before due date' parameter of the auto renew job to give the patrons a longer heads up. For example, setting it to 14 would send a courtesy notice 14 days before the due date. In conjunction with setting the 'Handle loans' parameter to 'Once when due date is within range' will allow renewals to still succeed if they become renewable (for example by block being removed) later.

← Previous 1 3 4 5

Feedback and Knowledge Base