Report on empty viewit screens and better link resolver usage reports
I would like to be able to report on empty viewit screens.
Currently the link resolver usage area is not so useful, missing the openurl itself, and limiting the data that is being reported to very few request metadata elements.
Im missing, in addition to the openurl, the date/vol/issue details as well as request article title and book titles.
My goal is to be able to use these reports in order to analyze problem points - currently I'm missing crucial data that will help me analyze problems.
Tulie Amichal
shared this idea
AdminLiza Voloshin
(Product Owner, Alma Resource Management, Ex Libris)
responded
Hi all,
As stated in the comments for this idea, the Link Resolver Usage Subject Area in Analytics has been extended and now includes the OpenURL as well as specific context details like the article title. Requests without services are also recorded.
If you still require any additions to the subject area that were not added yet, please open a new Idea Exchange with specifics.
All the best,
Alma Product Team
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Stacey van Groll
commented
The OpenURL was added in April 2019, and Article Title and Book Title are also available (not sure from when though).
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Sunshine Carter
commented
I should also add:
that we would like the openURL information as wellSJC
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nir
commented
Good Idea!
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Doris Munson
commented
This has been a problem since we started using the Alma link resolver in early 2014. It's time that it is fixed.
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Sunshine Carter
commented
This is something we would really like to see happen.
To reiterate....
The OpenURL Context Details need to improve.
Information we would like to see include:
Year
Volume
IssueKnowing this information, especially the Year, would be helpful for both troubleshooting and collection development when looking at the No. of Requests without Service (or as Tulie calls them, "empty view it screens".