Alma
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1015 results found
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Fulfillment Network AFN- Add "Manual Locate Job" id to Borrowing Request details; Add Borrowing Request ID to "Manual Locate Job" details
In an Automated Fulfillment Network (AFN), when an institution's user places a resource sharing borrowing request, Alma runs the "Manual Locate Job" to build the rota for the request. The job report can be viewed in the Admin> Manage Jobs and Sets> Monitor Jobs> Job History.
Currently, the only way to match the "Manual Locate Job" for a specific user's borrowing request, back to that borrowing request as listed in Fulfillment> Resource Sharing> Borrowing Request is by timestamp.
Please add the Manual Locate Job's identifier to the user's Fulfillment> Resource Sharing> Borrowing Request details, as well as…
4 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Check past requests
When a request is cancelled or completed, there is no possibility to retrieve any information about the past request. If something went wrong, it is impossible to trace the patron or destination of the request.
168 votes -
A purchase request with the status "Approved" can be rejected (NOT deleted) and that this information is updated in My Library
Our proposal is that a purchase request with the status "Approved" can be rejected (NOT deleted) and that this information is updated in My Library (we want the user can see that their purchase request was rejected). The problem when you try to do this is that Alma warns that requests with status "Approved" can not be rejected.
Ideally, when the POL associated with the purchase request is canceled, Alma should automatically reject this request and it would be displayed in Primo-My Library. (for example, the provider says the book is out of stock)
23 votes -
Request Status Reason Displayed to Staff on Expired Shelf List
It would be useful to have the reason why a Request is now in the Expired Shelf List.
Recently a user cancelled a request the day after it went onto the Hold Shelf.
Staff were under the impression that there must have been a problem with Alma as the Held Until Date was just one day after the Held Since Date. It took a bit of digging to find out that the user had actually cancelled the request (we had to go to the user account and have a look at the attachments to find out what had happened).8 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Adding "Level of Service" to Resource Sharing Borrowing/Lending Request Facet
Currently, when placing a Resource Sharing Requests (both Borrowing and Lending), clients are able to select a "Level of Service" e.g. Core, Rush, Express. The Borrowing/Supplying library will then base on this level of service to prioritize the workload. At the moment, Level of Service is not available as a facet for filtering in Alma. The impact is that library staff need to go through every requests to find out what level of service the client has requested. When the Borrowing and Lending Request list contains hundreds of requests, this task is impractical and defeat the…
46 votes -
Automatic selection of "Complete the request" when shipping Lending Digital requests
For Lending Digital requests, could the "Complete the request" be automatically selected when we ship an item (or maybe the recent choice remembered) – so we don't have to select it each time we supply an item?
8 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Allow staff to override auto return when a borrowing request is received after needed by date has passed or request has been cancelled
When a borrowing library receives a resource sharing item after the request's needed by date has passed, Alma automatically updates the request to returned without displaying any alert. This causes a substantial amount of confusion for staff. We would like Alma to display an alert when a resource sharing item is being automatically returned to the lender because it was received after the request's needed by date. We would also like the opportunity to override this automatic return so users can have the option of using the item.
Likewise, Alma automatically updates borrowing reqeusts to returned when they've…
53 votes -
Increase the visibility of digitization requests in case of multiple requests
When there is more than one digitization request on a same item (same or different requesters), only the first request is displayed in the Task List. When this request is completed, the second request is not listed in the Task List or in the “In Process Items” page, except when the barcode is scanned again.
We think that “In process Item” page should not be empty once the first request is completed. Or least, there should be an alert informing the operator that there is another request on the same item just ready to be fulfilled...
322 votesWe’re looking at adding an indication in the Manage In Process Items next to a request where there are more digitization requests for the same item in the queue. A row action will allow the staff to complete the current active request and activate the next.
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Display user's loan due date in borrowing request screen
When a user who has an interlibrary loan requests a renewal of the item, staff need to check both the due date that the partner library has set, and the current due date of the loan on the user's record. This is because we can sometimes extend the due date of the loan without requesting a renewal from the partner library, since the loan due date will still be within the due date that the partner has given us. To do this check, staff need to view the borrowing request (to see the partner library's due date) as…
8 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Store information about request history
It is currently not possible to see whether an item has previously been requested, only that it's checked out. I want (often) to be able to tell: how many times throughout the history of this item has it been requested and in what way (page from shelf, recall, something else). It's super weird to me that this isn't present in the fulfillment history at least, and probably in analytics.
53 votes -
Improvement in Borrowing request search
When searching Borrowing Requests, we would like the ability to make keyword search and to be able to search for barcodes.
This would enable staff to work more efficiently, since they would have the ability to search across indexes, and search specific requests with a barcode.
32 votes -
Improve Request Limit configuration to match Loan Limit configuration
Request limit configuration is currently extremely limited:
- It applies across the whole instutition
- It is a single limit which can't be distinguished for different material types, items or kinds of requests
- It is linked only the user group of the patron.
We propose that request limit config should match loan limit config and allow for other variables:
- Application to a specific library
- Limit by item policy, location, material type, user group, statistical category and job category.
An additional improvement would be to allow some link up between request limits and loan limits. They are particularly problematic for remote storage…
7 votes -
Hold shelf request slip letter - new regex code table to create pickup number based on internal identifier for Resource sharing requests?
In 2018, a new letter for hold shelf items was introduced thanks to this idea exchange (https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/32042020-new-letter-for-hold-shelf-slips) It has been very helpful in managing physical item requests, since the letter is customizable.
We see that improving this letter to also include pickup numbers for resource sharing requests/physical non-returnable. Since these requests do not get a Request ID which then becomes the Additional ID - but rather an Internal ID – the letter could be improved to include a portion of the Internal ID as the pickup number.
For instance, a RS request has the internal…
119 votes -
Remove Request cost section in Borrowing Request section
Make the request cost section in the borrowing request section configurable so that it doesn't display. As our doc del team do not need it, as we don't charge customers or partners for doc del.
1 voteHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Generate alert when patron places request for print book that is available as an ebook.
Alert a patron to the availability of an ebook when they place a request for the same title as a print book.
17 votes -
Ability to edit request priorities
We would like the ability to edit, i.e. rename or translate, the names of the request priorities in the Manual priority drop-down menu in the request queue. It is not entirely obvious which to choose, and we would like to be able to eg. number them from 1. to 8. It was suggested to us by Ex Libris support that we promote this question through Idea Exchange.
3 votes -
Request for Improvement of the Physical Item Receiving Function in the Library
Currently in Alma, when librarians receive physical items that have been ordered and have arrived at the library, items with a patron physical item request and items without a patron physical item request must be processed separately.
It would be helpful to have a feature that allows librarians to receive both types of physical items—those with a patron physical item request and those without—together in a single receiving workflow.
7 votes -
Prevent items to be loaned immediately when they are returned at a SIP2 Self check machine and have a Rapido personal delivery request
When a loaned item is returned at a SIP2 Self check machine and has a Rapido personal delivery request, the item is automatically loaned to the patron (and sorted to a request bin). Requested items then are scanned in at a circulation desk for further processing. In case of a personal delivery request, the item is immediately returned and marked for reshelving. Librarians do not see that there was a request (and a short loan).
Previously we handled personal delivery requests via a GetIt request. The effect was the same, but we were able to…
46 votes -
Converting Digitization request to RS request - The “Delivery Location” should be selected as “Alternative address”.
When converting a digitization request to resource sharing borrowing request. The “Delivery Location” should be selected as “Alternative address”. So that the rapidILL proess can run automatically. Or at least Customers should be able to pick a default location for the address when a request is converted to a resource sharing borrowing request.
2 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Add "Loans (Not in House) From Resource Sharing Lending Request" measure
Currently in the Fulfillment subject area in Analytics, there is a measure for "Loans (Not in House) From Resource Sharing Borrowing Request". It would be helpful if any item loaned from our collection to another institution as part of a RS lending request have a loan measure applied to it as well so we can see how the collection is being used using just one report.
9 votes
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