1691 results found

1. ILL cancel/reject workflow - "Lender Reject Email Letter"

   ILL workflow scenario of a library with several sublibraries.
   - Step 1: The (central) Resource Sharing Department creates a fulfillment request to receive a book from a sublibrary (to be sent via interlibrary loan).
   - Step 2: The sublibrary can not or will not send the book and therefore the sublibrary cancels the request. This also triggers a "Lender Reject Email Letter" to ILL partner.

   However, the fulfillment request cancellation form only provides these fields:
   - Cancellation reason
   - Cancellation note

   But a "Lender Reject Email Letter" needs the following fields:
   - Reject reason
   - Note to partner

   The "Cancellation reasons" do not match with the "Reject reasons" (see attachement).
   Because Alma is missing "Reject reason" and "Note to partner", the "Lender Reject Email Letter" provides hard-coded the following data:
   /notification-data/reason-unfilled: Other
   /notification-data/note-to-partner: Request cannot be fulfilled

   It is fine that by canceling the fulfillment request, the ILL partner is also informed and the Resource Sharing Department does not have to perform this action additionally.
   But no "standardized" reason for rejection (as in the reject form) and also no personalized note can be passed to the ILL partner.
   As a result, there are always questions from ILL partners (whether the book cannot be borrowed in general or whether it is only borrowed at the moment).

   Possible solution:
   The fulfillment request cancellation form provides a optional section where you can choose a "Reject reason" and place a "Note to partner" (which is necessary for the "Lender Reject Email Letter").

   Thank you in advance!

   ILL workflow scenario of a library with several sublibraries.
   - Step 1: The (central) Resource Sharing Department creates a fulfillment request to receive a book from a sublibrary (to be sent via interlibrary loan).
   - Step 2: The sublibrary can not or will not send the book and therefore the sublibrary cancels the request. This also triggers a "Lender Reject Email Letter" to ILL partner.

   However, the fulfillment request cancellation form only provides these fields:
   - Cancellation reason
   - Cancellation note

   But a "Lender Reject Email Letter" needs the following fields:
   - Reject reason
   - Note to partner

   The "Cancellation… more

   • 

   32 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Add the Inventory price, Receiving date,Inventory date fields on the output results display

   It is important for the acquistition staff to add the following items to the display options based on the output results display retrieved by the physical item:

   Receiving date
   Inventory date
   Inventory price

   32 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Ability to aggregate claims to one vendor should be made available for Legal deposit

   For the acquisition method “Purchase” the letter “PO line claim letter” is used, for the acquisition method “Legal deposit” and “Legal deposit - without letter” the “Legal deposit claim letter” is used. For the “Purchase” acquisition method an additional claim letter is available “PO Line Aggregated Claim Letter”, which in the event of there being more than one claim to the same vendor aggregates these into one letter. The same is not available for legal deposit. This means that when we have one large vendor (ex: supplier delivering on behalf of many different publishers), which is common for legal deposit, they receive one e-mail per claim. We want an aggregated claim letter to also be created for legal deposit orders.

   For the acquisition method “Purchase” the letter “PO line claim letter” is used, for the acquisition method “Legal deposit” and “Legal deposit - without letter” the “Legal deposit claim letter” is used. For the “Purchase” acquisition method an additional claim letter is available “PO Line Aggregated Claim Letter”, which in the event of there being more than one claim to the same vendor aggregates these into one letter. The same is not available for legal deposit. This means that when we have one large vendor (ex: supplier delivering on behalf of many different publishers), which is common for legal deposit,… more

   32 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Acquisitions - General  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Display "Bibliographic Rank" for Electronic Collections IZ/NG

   In the November 2023 Alma release, "bibliographic rank" information displays for Community Zone collections (please see attached screenshot and https://ideas.exlibrisgroup.com/forums/308173/suggestions/39648964) but this information does not display for Community Zone collections activated in the Institution Zone/Network Zone.

   This makes it more time consuming to evaluate the bib record quality of collections already activated because one would need to search for them one by one in the CZ.

   Please display "bibliograpic rank" for all elections collections (CZ and local too if possible) in a library's Institution Zone and Network Zone and also make this data available in Analytics so reports can be run to easily see this data in bulk.

   In the November 2023 Alma release, "bibliographic rank" information displays for Community Zone collections (please see attached screenshot and https://ideas.exlibrisgroup.com/forums/308173/suggestions/39648964) but this information does not display for Community Zone collections activated in the Institution Zone/Network Zone.

   This makes it more time consuming to evaluate the bib record quality of collections already activated because one would need to search for them one by one in the CZ.

   Please display "bibliograpic rank" for all elections collections (CZ and local too if possible) in a library's Institution Zone and Network Zone and also make this data available in Analytics so reports can… more

   32 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Resource Management - Electronic  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Display collection "Public Name" instead of "Public name (override)" in Import Profile Details

   We repeat the use of "Public name (override)" to aggregate several local collections under the same heading in our discovery layer. In the example I am dealing with, we use "Project Muse eBooks", but have separate collections for each year of titles. The import profile that we use to load these titles displays the override name, which means that I am unable to tell which collection we are loading into without editing the profile and selecting a collection anew.

   I would love it if we could use the "Public Name" of the collection in Inventory Information tab of the import profile. This could be in addition to the "Public name (override)", like we see in Alma search results or as a replacement of it. If that isn't desired or possible, it would be helpful to have hover-over text that displays the "Public Name" or the collection ID, to provide context to the "Public name (override)".

   We repeat the use of "Public name (override)" to aggregate several local collections under the same heading in our discovery layer. In the example I am dealing with, we use "Project Muse eBooks", but have separate collections for each year of titles. The import profile that we use to load these titles displays the override name, which means that I am unable to tell which collection we are loading into without editing the profile and selecting a collection anew.

   I would love it if we could use the "Public Name" of the collection in Inventory Information tab of the import… more

   •  

   •  

   32 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Resource Management - Electronic  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Need Number of requests and clickthroughs per service type in Alma Analytics

   In Alma, we have General Electronic Services (GES) for ReprintsDesk. ReprintsDesk is our document delivery provider. The ReprintsDesk GES appears in the services window in Primo or when linking out from a database. If there is no full text found, the patron can request the article via ReprintsDesk. I need to get statistics for each quarter on how many times the GES was clicked.

   In SFX, we ran a query for the number of document delivery requests. It was in the SFX query "Number of requests and clickthroughs per service type” and the service type getDocumentDelivery. We need the same report for this in Alma Analytics.

   In Alma, we have General Electronic Services (GES) for ReprintsDesk. ReprintsDesk is our document delivery provider. The ReprintsDesk GES appears in the services window in Primo or when linking out from a database. If there is no full text found, the patron can request the article via ReprintsDesk. I need to get statistics for each quarter on how many times the GES was clicked.

   In SFX, we ran a query for the number of document delivery requests. It was in the SFX query "Number of requests and clickthroughs per service type” and the service type getDocumentDelivery. We need the same… more

   31 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Metadata editor Browse Shelf List forward/back buttons should be bigger or easier to distinguish.

   The browse shelf list / call number browse feature is very difficult to use for actual browsing because the forward and next buttons are minuscule. They are not actually buttons, just the less than or greater than sign without borders. I frequently hit the wrong part and end up going back when I wanted to go forward. It's a really small target that calls for high-precision mousing.

   Requested improvements:
   1) Allow keyboard shortcuts for navigating to previous and next sections of the browse list.
   2) Create borders/margins around those buttons.
   3) Add mouse-over text showing previous/next so that if you have a low resolution screen you can see which action you will be taking.

   The browse shelf list / call number browse feature is very difficult to use for actual browsing because the forward and next buttons are minuscule. They are not actually buttons, just the less than or greater than sign without borders. I frequently hit the wrong part and end up going back when I wanted to go forward. It's a really small target that calls for high-precision mousing.

   Requested improvements:
   1) Allow keyboard shortcuts for navigating to previous and next sections of the browse list.
   2) Create borders/margins around those buttons.
   3) Add mouse-over text showing previous/next so that if you… more

   •  

   31 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   2 comments  ·  Resource Management - Physical  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Automatic Loan Renewals-needs more options

   Could you add the ability to configure automatic loan renewals by physical location within a library? We have some locations we would like to have auto renewals for and some that we do not.

   31 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   9 comments  ·  Fulfillment - Loans  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Don't Require Clicking 'Done' to Trigger Loan Receipt Notices

   Currently, staff need to click done after checking out items to a patron to trigger loan receipts. This is an unnecessary step and should be eliminated. Instead, trigger receipts when an item is checked out, much like how returned item notices are triggered.

   31 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   3 comments  ·  Fulfillment - Loans  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Block the patron (several days) if they do not pick up a physical item that was requested and that they have reserved on the hold-shelf

    Create a new TOU request type Policy type to sanction the not pick up of the item from the hold-shelf

    31 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. 'Undo Last Action' option for Resource Sharing requests

    Many times, our library staff accidentally choose an unintended Resource Sharing status or scan the wrong barcode when shipping material. They either realize the error too late, or they instantly regret the results of the status change.

    Currently, there is no good way to undo this type of unintended error for both partners. Manually changing the status only changes it on your end, not the partner's end, which throws off the entire workflow. This usually forces the partners to create brand new requests in order to finish circulating the material. This is more work for everyone involved and throws off stats.

    We would love an 'Undo Last Action' option in the More Actions menu. This would allow for easier and faster workflow correction of Resource Sharing requests for both partners.

    Many times, our library staff accidentally choose an unintended Resource Sharing status or scan the wrong barcode when shipping material. They either realize the error too late, or they instantly regret the results of the status change.

    Currently, there is no good way to undo this type of unintended error for both partners. Manually changing the status only changes it on your end, not the partner's end, which throws off the entire workflow. This usually forces the partners to create brand new requests in order to finish circulating the material. This is more work for everyone involved and throws off… more

    31 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    2 comments  ·  Resource Sharing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Prevent the reservation of items from other libraries if material exists on the user's campus

    By default, Alma allows the user to request material from any of the libraries registered in the system.

    For us this is not always desirable, because in certain cases the library where he can request the material is located hundreds of kilometers from where he is, and the transport of this material becomes difficult and time-consuming.

    This is especially problematic when the material exists in the library/campus where that user is registered. The requested item would take longer to arrive from somewhere else than if he waited it to be returned to his campus.

    To solve this, we would like you to include in the Alma configuration the possibility to prevent the reservation of items from other libraries if material exists on the user's campus.

    Regards,

    Oberdan

    By default, Alma allows the user to request material from any of the libraries registered in the system.

    For us this is not always desirable, because in certain cases the library where he can request the material is located hundreds of kilometers from where he is, and the transport of this material becomes difficult and time-consuming.

    This is especially problematic when the material exists in the library/campus where that user is registered. The requested item would take longer to arrive from somewhere else than if he waited it to be returned to his campus.

    To solve this, we would like… more

    31 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    2 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Add free/not free information about collections

    Currently through Analytics it's not possible to create a report on collections with the information: "Is free?" and "Is Free? (override)".
    It is just possible to find "Service is free" and "Service is free (override)" fields, that exclude all collections that don't have any services, such as databases.
    We propose to add fields "Is free?" and "Is Free? (override)".

    31 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  Analytics  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Enable Advanced search for borrowing and lending requests

    Currently Advanced search is not available for Borrowing and Lending requests. The current Alma persistent search box does not provide Resource sharing staff with sufficient access to perform multi level queries.

    Direct searching in Alma via Advanced Search would allow staff retrieve specific data such as:
    - requests submitted by a specific person and supplied by a specific partner
    - requests submitted for Leganto course lists supplied by a specific partner.
    - a list of all borrowing requests supplied to a user for copyright compliance reasons

    This functionality would be very useful and time efficient.

    31 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  Resource Sharing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Add Library Filter to Create Fulfillment Sets

    The Create Fulfillment Sets functionality would be so much more useful if we could choose to create sets by Library rather than by the whole institution.

    It's a very rare case to want to see Overdue, Lost, or Claimed Returned items for a whole institution and having to export the data into a spreadsheet in order to filter the results is very time consuming.

    31 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  Fulfillment - General  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. RS Borrowing Requests - search by 'Old value' 'External ID'

    'External ID' identifying reference numbers, are not fixed in Alma Resource Sharing. They can be overwritten by third parties, e.g. The British Library, RapidILL, and once overwritten, the previous External ID cannot be used to search for the request. However, the former identifier still appears in the 'History' tab of the request under 'Old value', so they are still somehow attached to the record. It would be great, then, if Ex Libris could enable search by 'History' or 'Old Value', so that if the number has been changed by a third party, we can still easily locate it with the previous reference number.

    'External ID' identifying reference numbers, are not fixed in Alma Resource Sharing. They can be overwritten by third parties, e.g. The British Library, RapidILL, and once overwritten, the previous External ID cannot be used to search for the request. However, the former identifier still appears in the 'History' tab of the request under 'Old value', so they are still somehow attached to the record. It would be great, then, if Ex Libris could enable search by 'History' or 'Old Value', so that if the number has been changed by a third party, we can still easily locate it with the… more

    31 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    2 comments  ·  Resource Sharing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Move unified PO Line Task popups

    In the new unified PO Line Task List view, after an action is complete and an alert that it succeeded (green with a check) or failed (red with an X) pops up. This alert is anchored to the right side of the screen and multiple alerts align vertically. However, since the new view doesn't have the column on the right side of the screen, the popups' location on the right side of the screen means that any time something pops up, it blocks actionable buttons (such as edit button in a POL submenu, seen attached), requiring that we either wait for popup to minimize or click the X to minimize it. This affects any screen that doesn't have the right-hand column the old view did (invoicing, packaging POs, managing sets, etc.)

    I would like to suggest moving these alerts so that they don't block menu buttons.

    In the new unified PO Line Task List view, after an action is complete and an alert that it succeeded (green with a check) or failed (red with an X) pops up. This alert is anchored to the right side of the screen and multiple alerts align vertically. However, since the new view doesn't have the column on the right side of the screen, the popups' location on the right side of the screen means that any time something pops up, it blocks actionable buttons (such as edit button in a POL submenu, seen attached), requiring that we either wait… more

    •  

    31 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Acquisition - PO & POLine  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Enable creation of individual patron blocks for loans of specific material types

    If an institution needs to prohibit an individual user from borrowing a particular type of resource temporarily, e.g. placing a temporary ban on laptop loans for that person, then there is no way to block them from borrowing items of that specific material type without preventing them from borrowing everything else as well. As a result, we are unable to apply blocks in exceptional circumstances, such as with our laptop loans service, because the block would be disproportionate and prevent the user borrowing any physical items at all. The only workaround would be to have a ‘Blocked’ user group configured not to be able to borrow that specific material type, to which users being blocked could be assigned temporarily. However, that is not a workable solution for us because each of our User Groups has different entitlements to length of loan period, maximum number of items, and so on. We would like the ‘Blocks’ tab in a patron record to enable individual material types to be selected when creating a block for that user, determining the scope of that block.

    If an institution needs to prohibit an individual user from borrowing a particular type of resource temporarily, e.g. placing a temporary ban on laptop loans for that person, then there is no way to block them from borrowing items of that specific material type without preventing them from borrowing everything else as well. As a result, we are unable to apply blocks in exceptional circumstances, such as with our laptop loans service, because the block would be disproportionate and prevent the user borrowing any physical items at all. The only workaround would be to have a ‘Blocked’ user group configured… more

    31 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  Fulfillment - Loans  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Remove "Reading lists - unassigned" from the Tasks panel

    Our Course Reserves > Reading Lists workflow does not include assigning the lists to any particular person. We would like to have unassigned reading lists that are completed removed from the tasks panel.

    30 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Fulfillment - General  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Re-loan should not cause automatic renewal of items already on loan

    When loaning an item to a patron, who has this item already on loan, the system automatically renews the loan (if possible). An option in configuration is needed to suppress this automatic renewal for the following reason: too many errors occur, when the item is automatically renewed. If the patron intends to return the item and the circulation desk operator by accident scans the item for loan, then the item is back in the library stacks but by accident renewed for the patron (who will get claimed!).

    30 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  Fulfillment - Loans  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating