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Alma

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181 results found

  1. Allow other libraries to handle digitization

    Under
    Add a Library or Edit Library Information>Libraries

    Add an "Allow other libraries to handle digitization" tick box similar to the "Allow other libraries to handle personal delivery"

    This intention would be that the item to be digitized would not need to be sent back to the library originally listed as the managing department.

    This is particularly useful for those with multiple digitization departments in different locations. It would save on postage, time taken to complete the request and reduce manual intervention and monitoring by library staff.

    For further clarification: Information on- Allow other libraries to handle personal delivery is…

    10 votes
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  2. Show 'chapter/article title' and 'chapter/article author' in completed digitization requests and in Analytics

    For copyright reasons, we need to track whether users have requested an article from an issue or a chapter from a book from which they have already received a scan.

    Completed digitisation requests in Alma do not show the chapter/article title or chapter/article author, only the overall title requested. The data is not available in Analytics either.

    This means that we are reliant on a local spreadsheet to track what users have already requested.

    We would like to see the data available on the completed requests and in Analytics.

    70 votes
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  3. When a hold expires, have them display in the task list

    In the same way that requests show in the task list, it would be helpful that when the hold is expired that it will also show in the task list. People would see on their desktop if an item needs to be shelved or returned to a campus library, instead of remember to check the Expire Hold shelf.

    4 votes
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  4. On-shelf requests for specific user groups

    We have limited human resource for picking up the items for on-shelf requests. Therefore, we hope this service is only available for patrons in need, for example, disabled patrons or distinguished professors/researchers.

    Therefore, we need Alma to support “specific user groups’ to “request for on-shelf items”, and “pick up in different library/campus only”. It would also be nice if we can limit the number of on-shelf requests in a period of time.

    This will definitely help librarians to provide precise service efficiently!

    146 votes
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  5. Work Orders: package of required enhancements

    Work orders are useful but often cumbersome and don't work as required. A package of enhancements/fixes would make them much more useful and useable:

    • Adding notes when creating work orders in bulk. This would enable having fewer work order types as explanatory notes could be used instead.
    • Makes notes more (immediately) visible when scanning in (pop up message?). Again would enable fewer work order types as items could be easily catergorised according to explanatory note upon receipt at managing department.
    • Select recall/not recall at work order placement (like pick from shelf), not baked into type (and in…

    230 votes
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  6. Allow booking requests only on the quarter hour and half hour

    If your booking resolution policies are set to "Minute", users can select any minute in the hour as a start and end time. We would like a configuration option that allows us to limit booking request start and end times to just the quarter hour and half hour.

    7 votes
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  7. Include past digitization request information in borrower request tab

    In the Manage Patron Services area, you can see current and past loans, current and past returns, but once a digitization request has been processed, it is no longer viewable from the borrower record.
    Being able to see past digitization requests from each patron would help immensely with being able to identify when a patron has already received material from a certain resource. Being able to see previous request details in a list (including title, author, barcode, pages already provided) will help identify if providing additional requests from the same title may exceed the allowable copyright limit for material from…

    59 votes
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  8. Prevent placing different request types on the same item

    Currently in Alma there is no cross check and no way to prevent a patron from placing both a Physical Item Request and the Digitization Request on a single item. The Ex Libris expectation is that requests will be reconciled through the request queues. However this adds additional time to the request process as it requires contacting the requester to confirm which type of request they need. I encountered the lack of a preventive configuration created a concrete clash as it came to our attention when a patron placed both types of requests on an item. This impacted 3 locations…

    1 vote
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  9. Pick from Shelf, sort by title

    Hello,

    Currently our Pick from Shelf has 4 options to sort the titles:

    Location Name- Asc
    Location Name - Desc
    Call Number - Asc
    Call Number - Desc

    I would like to see the titles sorted into alphabetical order.

    Thanks!

    3 votes
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  10. Current loaned item borrower user group as parameter in terms of use

    Sometimes we need to restrict requests based on the group of the user that has the item currently borrowed, not only the group of the user that is trying to request.

    This is particularly useful when you have items loaned to a user for an specific loan period (sometimes even for months or years) and you want to avoid users to request that item loaned to that specific user group but allow them to request items currently loaned to other user groups.

    Take teachers and students for an example. You would like students to be able to request items currently…

    3 votes
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  11. See the same information in Monitor Requests & Item Process menu that is seen in Borrowing Requests menu

    It would be helpful to see the same information in the different places a staff member might check to see the status of a patron request. In the attached document, you'll see that there is much more useful information in the borrowing requests menu, including the preferred pickup location which is a critical detail. Can we have the same info display in both?

    4 votes
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  12. Consider only the opening days and hours when calculating the transit time

    The Transit Time Rule for Physical Item Requests calculates the transit time in calendar days.
    As a result, days and times when the library is closed are also indicated as estimated delivery times for the requested media.
    These times are also displayed in Primo and thus give users incorrect information.
    Would it be possible to consider only the opening days and hours of the libraries when calculating the transit time?

    7 votes
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  13. Preserve the requests when edit an item and save

    When modifying an item and saving, the related requests on the item might be cancelled. We hope for preserving the requests if the item was changed. Or the system can provide a selection button, and the librarian can decide whether to cancel the request or not.

    8 votes
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  14. Monitor Requests & Item Process Activity Status Filter

    Add Activity Status: Rejected to "Monitor Requests & Item Processes"
    It would be extremely helpful to have the Activity Status Rejected on the "Monitor Requests & Item Processes" Activity Status Filters. If it could be added as an option with Active, Completed and All, that would remove a ton of extra time and labor for our fulfillment processes.

    18 votes
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  15. Auto-tick Notify User box in Request Cancellation dialogue on Alma

    Is there a way to set the ‘notify user’ box within the Request Cancellation dialogue box (Alma) to auto-tick by default? At the moment, the box is blank and we would like to set it up to tick by default so that user notifications don’t accidentally get missed.

    The box is within the Request Cancellation dialogue box where you enter the cancellation reason and notes.

    3 votes
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  16. patron names

    Could the Patron name be displayed in the "Pick Up Request " window in Alma just as the 'Requestors Note". This saves time instead of having to click to find the name of the requestor.

    1 vote
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  17. Permanent physical location for items in process

    We have found that when working through items in process/Monitor physical item requests that the permanent location is not included when exporting to Excel. This is very inconvenient when a staff member is trying to locate the item.

    1 vote
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  18. Digitization Requests - remove 'next step' from process

    When managing Digitization Requests after 'Scan In', there is an obligatory 'Next Step' which has to be selected before getting the option to 'Attach documents' (and get the status from 'Digitization' to 'Document delivery'). Is it possible to remove this 'next step' from the Digitization process?

    99 votes
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  19. Allow patron to create "Alias" that prints to Ful Hold Shelf Request Slip Letter

    When item that has a request is returned at the circulation desk, a Ful Hold Shelf Request Slip Letter is printed. There is a Patron name on the Print.
    There should be a possibility for a Patron to choose an "Alias" (Name or Number) that would be printed to the Letter.

    This could be an Address -field that patron can update in Primo. Then it would be printed to the slip letter.

    3 votes
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  20. Provide multiple hold pickup options within a single Alma library

    We'd like to provide, within a single Alma library, the following pickup location/delivery options to our users: locker, circulation desk, or mail to home. At present, this is only possible through the creation of additional libraries.

    116 votes
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