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181 results found

  1. Configuration of “Remote Facility” Library location

    Allow an institution to override a “Remote Facility” library location from being first or last for selection to fulfill a request.
    This should be an option via Configuring Transit Time Rules.
    An alert could be activated to notify the operator that including a “Remote Facility” library location in transit time rules will override its designation as a first or last selection.

    This would be immensely helpful for institutions that require flexibility to meet the needs of their users while adapting to needs of physical facilities on campuses.

    Thank you
    Caroline

    1 vote
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  2. Skip Location for Lending Requests

    For "patron physical item requests", there is an option called "Skip location". We use this option when we don't have the requested material available at our campus library, but another of our campus libraries does. In these cases, when we click on the "Skip location"-button, the request gets automatically transferred to a library which has the material available.

    We would like to have a similar "Skip location"-function for lending requests. Today we have to manually transfer the lending requests between our campus libraries, if we don't have the material available at the library which originally got the request. A "Skip…

    1 vote
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  3. Make requests for multi-volume works fulfillable at location scanned in

    Hi there,

    If patrons submit a request for a multi-volume work at the holdings level, only the circulation desk for the Library where the volume is held can see the 'existing holdings requests may be fulfillable by scanned in item' message when the requested volume is scanned in.
    We would like all circulation desks to be able to see this message and had the option to attach the item to the request at the holdings record.
    Our use case is that we have many items held at offsite storage, which is set up as a Library in Alma but is…

    6 votes
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  4. Generate item-level request for reading room materials

    Currently, if there is one copy of an item in general stacks and another in a reading room location, assuming both are available, Alma will prioritize the stacks copy for requests and the request form will be based on the stacks request TOU. Some institutions use reading rooms for Special Collections materials, so the items may not be interchangeable and if a patron requests the reading room copy, we want the request to be specific to that item and the form to follow the reading room request TOU (limiting the pickup location).

    Giving the items unique descriptions forces item-level requests,…

    4 votes
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  5. User Requests Should Pop or Be more Visible for Cataloguers

    When cataloguers are processing new books or fixing bibliographic records or item records, there is no notification that a user has requested the item we are working on. We won't know to give the item to Fullfillment so that they can put the item aside for the user.

    I know there is a little number that indicates there is a request, but for new books ordered in there is already 1 request from Acquisitions. This does not pop-up and it is just a little number that you can barely see in the results screen. It should be much more obvious…

    3 votes
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  6. Time stamp on printed Resource Request Slip Letter and Hold Shelf Request Letters

    Add the time stamp to Resource Request Slip Letter and on Hold Shelf Request letters when printed.

    1 vote
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  7. Configuration option to prevent Digitization request when item is on loan.

    Issue: Digitization requests are typically needed “ASAP” by our users. When an item is on loan, we don’t want to recall it as it will typically take longer than the requester can wait.
    Current configuration options:
    When Configuring Loan Recall Requests and the following is set to “Yes” PHYSICALTODIGITIZATION - Patron digitization request for physical resource, the item will be recalled. When set to “No” the item will not be recalled, instead a hold is placed on the item.

    Need: A configuration option for digitization requests that does not recall or place a hold(prevent renewal) on items that…

    2 votes
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  8. Include the workflow step status of a "pick from shelf" request in the API

    If a "pick from shelf" request is created in Alma, it initially has the workflow step status "new". After printing the Resource Request Slip Letter, the workflow step status switches to "in process", showing that the request is now being fulfilled (meaning an employee is now picking the item from the shelf).

    If this difference was included in the API call, it could be used by a discovery system to enable patrons to cancel a request only if the Resource Request Slip Letter has not yet been printed. Thus, patrons could cancel "new" requests, but not those that are "in…

    6 votes
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  9. Stop Change Due Date from overriding hold request

    There's an issue we're having where changing the due date of a loan allows the current owner to extend their checkout time, even after a hold request has been placed. We have Alma configured so that it prevents a renewal from occuring, but change due date seems to ignore that function.

    4 votes
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  10. Ubicación temporal no prestable. Gestión de reservas

    Al escanear un libro con reserva, ubicado en una localización temporal, Alma automáticamente activa la reserva y envía un correo electrónico al usuario, indicando que el libro está disponible en el estante de reservas activa.
    A pesar de que la política de préstamo configurada para dicha ubicación temporal no permite realizar el préstamo.

    Solicitamos que cuando por política de préstamo, no sea posible realizar el préstamo de un libro reservado, no se active la reserva y no envíe correo electrónico al usuario.

    18 votes
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  11. Prioritize requests by location or fulfillment unit

    When a user submits a request at the title level in Primo VE there should be a way to prioritize certain items in a holding by location or fulfilment unit. For example, if a book has copies available in a circulating location, but there are also copies available in a non-circulating collection that is managed by a Reading Room desk, the circulating item should always get priority.

    17 votes
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  12. Scan item barcode in Manage Patron Services

    When using "Fulfillment -> Manage Patron Services" to view a user's account, the "Submit Request" button presumably could be used to put a hold request on an item for that user, but the only search index that this method allows is "All Titles". You can search for a title, and you can use the hamburger menu button to open up other options like MMS ID, ISBN, etc., but even this and the further embedded Advanced search only uses "All Titles". This means that you can't scan an item's barcode and put a request on that item using the "Physical Titles"…

    8 votes
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  13. Alma to automatically process pending requests when recalls are switched back on

    During Easter and Christmas vacation we turn off recalls in Alma, so requests are still placed by the user but recalls are not made. After the vacation, we turn recalls back on however Alma does not 'catch up/update' the pending requests into a recall.

    We would like Alma to therefore be able to process those requests in pending and turn them into recalls once the recalls have been switched back on.

    3 votes
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  14. When cancelling requests from the pick list, display a warning message

    On the pick list, requests are displayed at a title level. This means it is possible that multiple requests are present for the title. When clicking 'cancel request' from the title, all requests are cancelled, not only the first one. Since this behaviour occurs even when requests are from different requesters, for different volumes or different digitisations, we would like a warning message to appear before deleting multiple requests from this screen.

    1 vote
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  15. Library of Last Resort

    Hello. On the 'Level of service required' drop-down menu, could you add 'Library of last resort' as an option? Or have it as a standalone field to tick? Thanks.

    6 votes
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  16. Physical Item Hold Requests

    Multi site library - prevent users from placing a physical item hold request on items that are available on the shelf of the library they are placing the hold request from - if the item is not available on the shelf but a copy is available at a different location then placing a physical item hold request should be allowed.

    2 votes
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  17. Alma-D waitlist - allow users to remove themselves and monitor waitlist status

    Currently when a user joins a waitlist for a digital object (Alma-D / Alma Digital), they have no way to remove themselves after joining. This means that when their turn comes, the entire grace period must run before the object becomes available to the next user. The Delivery Registration Status Letter should include a link to remove oneself from the waitlist. In addition, the "Library Card" area in Primo/Primo VE should show the user their place in the waitlist (with details, e.g. estimate of time remaining) and also provide a link to remove themselves from the waitlist.

    5 votes
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  18. Add task list- item request be rejected or be cancelled and become to "transit"

    found that when the request(any request) is rejected in any way (by patron or librarian) the item's next step is "Transit", but there do not have task or list to let the librarian know.

    it will cause these items stuck in "Transit" until someday we need them.

    If we can add the task list to let the librarian know which item we should handle it should be better.
    (according to case 06525736 )

    11 votes
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  19. Adding a physical holdings drop down to the request brief result would help in person enquiries.

    Case - Currently, when a user requests an item. If the user then comes to the libary and asks a college librarian to update them about how long before the item is ready to collect. If they search for the request and no item has been return that can fulfill the request. It takes 2/3 extra clicks to go via the 'view title in search' and find out the current availability of the items within that record.
    Solution - It would better if it was possible to click on a drop down of all physical holdings on that bibliographic record…

    1 vote
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  20. Deliver Digital Documents: add notes

    We would like to add notes to the quick flow “Fulfillment > Deliver Digital Documents” (as is possible via the longer workflow of “Scan In > Manage In Process Items”). This way, we can swiftly deliver digital documents - regardless of file size - with a note to the patron. At this moment, for a note to be delivered to the end user, we need to take the more extensive route through “Manage In Process Items”. Here we are limited to file size and have to break up large files (as the file size limit is 25 MB and URLS…

    70 votes
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