Monitor Requests & Item Process Activity Status Filter
Add Activity Status: Rejected to "Monitor Requests & Item Processes"
It would be extremely helpful to have the Activity Status Rejected on the "Monitor Requests & Item Processes" Activity Status Filters. If it could be added as an option with Active, Completed and All, that would remove a ton of extra time and labor for our fulfillment processes.
Stacey van Groll commented
I don't think such workflows for rejected requests are unknown to Ex Libris. It's necessary for monitoring, tracking, and resolving requests in a variety of scenarios, such as those which were cancelled while In Transit. This then hinders other workflows such as deleting a Library. Alma should not just 'disappear' a request as if it never existed, and we need visibility of all requests in Alma. This should already be the case under the 'All' filter selection, which is a defect. But it would also be helpful as this submission suggests to specifically add also a 'Rejected' filter. I am well aware from a case open for years that this filter was about to be released, and was even in Release Notes for May 2021, and then was pulled last minute.
What workflows do you have with rejected requests ?