Alma
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104 results found
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Alma RS - Lending - Ship item digitally - email address to be viewable & editable
When Lending requests are shipped via ‘Ship item digitally’ staff cannot see the Borrowing library’s email address.
Below is a specific case with a VDX borrowing library. However the case can be applied to other scenarioes such as when a borrowing library asks to have the request shipped to a different email address.
Case:
When a VDX Borrowing library has the VDX proprietary DocStore enabled and sends a Lending request to an Alma library, the DocStore email address is output in the email request field in Alma RS (docdellibrariesaustralia@vdxhost.com).• Non VDX libraries cannot send digital content to…
24 votes -
Add more options for ILL integration
Adding ILLiad integration to Alma was welcome but also brings more issues into the system. For example - patrons are shown in their account via Primo that ILL loaned items are not renewable. They are but not via Alma. A customizable message for the Resources sharing library that would display in "My Account" saying "Renewable via ILLiad" would be welcome. We have configured ILLiad to send courtesy notices. Now that we have integrated with Alma patrons get two courtesy and "due today" letters because Alma cannot turn off letters for specific locations. The ability to turn off those two letter…
24 votes -
Lending Ship item physically check item barcode matches title
When staff use "Ship Item Physically" from an individual request, there is no check that the item barcode entered into the Ship form matches the item barcode for the title. Staff can accidentally scan a barcode for a different request.
Because the item barcode is already in use, the other request can't be Shipped.
Adding a General setting to check that the item barcode matches the located title would help prevent workflow errors.
24 votes -
Adding a Parameter to Partner Record
We would like to add the parameter Library Type to the Partners e.g. CL=College Library, UL=University Library, HL=Hospital Library etc..
24 votes -
Having the notes field displayed on the front screen so we dont have to go into each request to see if any notes
If we add any notes it would be helpful to see that there is a note in the request on the first creation screen so that other people can see it straight away without having to look at each one individually
23 votes -
Recent Searches & Customization of Searchable Fields
I would like to customize the fields displayed and their order when searching Borrowing and Lending requests. In addition, I would like Recent Searches to be displayed first. Currently, there are many fields that we do not use and we need to scroll down.
22 votes -
Claiming Resource Sharing Borrowing Requests by Format Type
The new Automatic Claim feature does not differentiate between Format Types when adding "Time to Claim (days)" in the Partner record. For example, it should be possible to write 2 days for Digital requests and 5 days for Physical requests.
21 votes -
British Library Billing Account codes visible in Lending Resource Sharing
Display partner Billing Account codes in Lending side for UK Alma Institutions. This is vital information for reimbursements within the UK and reduces the need for paperwork. British Library Billing Accounting is the UK standard workflow, with a view to being ISO compliant.
21 votes -
Add preferred address to Resource Sharing Shipping Slip Letter
I suggest that preferred shipping information be added to notificationdata/partnershippinginfolist/partnershippinginfo in the xml of this letter. Currently all registered partner addresses are added to the XML with no indication of which is the preferred address.
As a result the true shipping address cannot be deduced from the XML, which leads to a manual address lookup before shipping.
21 votes -
Resource Sharing Claims - Sending Additional Claims and Sending Claim Letter Manually
It should be possible to configure the automatic Claims job to send additional Claims every X number of days, until the status of the request is updated to Received.
In the meantime, it should be possible to send additional Claim letters manually (and not as a General Message).
21 votes -
Move the Level of service facet to the top of the facet list
Currently the Level of Service facet is at the base of the facet list, almost always hidden by the facets above it. I would like to see it moved to the top of the list as the timely processing of material for Rush or Express requests depends on being able to find those requests and action them quickly. As it is currently unless you specifically scroll down the list, you don't even know those requests have come in.
20 votes -
ISO partner approves renewal request, renewal is blocked, status changes to “Renewed by partner” but due date does not change,no information
If an ISO partner approves a renewal request but the renewal is blocked due to blocks on our user, the status changes to “Renewed by partner” but the due date does not change and we also do not receive information about the approved new due date via Alma.
Especially the information about the approved new due date would be important.
Can ExL offer a solution here?20 votes -
When Creating Borrowing Requests Check for Duplicates with previous completed and cancelled requests
Following the implementation of the ability to check for duplicates when creating borrowing requests, we see that this only applies to active requests. We would find it helpful to have duplicate completed and cancelled requests flagged up in Alma (without the request being automatically rejected)
19 votes -
Make the email that is generated when an ILLiad resource sharing partner exports a request to a third party customizable
Unfortunately, ILLiad's email import feature does not always import emails generated by Alma properly. This happens mainly when there is a copyright symbol in the requested item's publication date. Giving us the ability to remove the publication date field from the email generated by Alma would help us manage this issue until OCLC and Atlas Systems can find a proper fix.
19 votes -
Physically Received by Library
It should be possible to change the status of a Borrowing Request to Digitally Received by Library from Physically Received by Library or vice-versa, if the wrong Format was received. Currently, it is impossible to create a barcode if the item was Digitally Received.
19 votes -
Fulfillment Configuration Utility for resource sharing
I would like Fulfillment Configuration Utility to also work for Resource Sharing. Or a separate service for RS.
It is invaluable in troubleshooting.
This service could be a light in the dark cave that is RS.
18 votes -
SUGGESTED SOLUTIONS
When encountering a problem (such as the inability to reactivate a request), could the system provide a pop-up with a definition of the problem and a suggested solution, like Google's "Did you Mean"?
17 votes -
Improve the resource sharing's audit
We would like to see on the audit of a borrowing request which actions were done.
For example, if we change or add something to a title, we could not see that anywhere.
We would like also to know if the publication date was changed, ...
We are a team of 5 librarians and with 10'000 requests from our users per year it's not possible to remember what everyone makes for each request.In attachment, the audit now and an example of our ancient audit (historique) on the ancient software.
16 votes -
Lending: Edit Request Type in Manage Fulfillment Options
We sometimes need to change the Request Type from Physical to Digital and vice versa, after we have placed the request via Management Fulfillment Options. As there is no edit option, we have to place a new request and then delete the redundant option.
16 votes -
Copyright Work Percentage Rule
It should be possible to apply the Copyright Work Percentage Rule for:
1. Patron Digitization Requests
2. RS Borrowing requestsAnd not just for:
1. Staff Digitization Requests
2. Library Physical Digitization Requests15 votes
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