ISO partner approves renewal request, renewal is blocked, status changes to “Renewed by partner” but due date does not change,no information
If an ISO partner approves a renewal request but the renewal is blocked due to blocks on our user, the status changes to “Renewed by partner” but the due date does not change and we also do not receive information about the approved new due date via Alma.
Especially the information about the approved new due date would be important.
Can ExL offer a solution here?
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fneumayer
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