Add more options for ILL integration
Adding ILLiad integration to Alma was welcome but also brings more issues into the system. For example - patrons are shown in their account via Primo that ILL loaned items are not renewable. They are but not via Alma. A customizable message for the Resources sharing library that would display in "My Account" saying "Renewable via ILLiad" would be welcome. We have configured ILLiad to send courtesy notices. Now that we have integrated with Alma patrons get two courtesy and "due today" letters because Alma cannot turn off letters for specific locations. The ability to turn off those two letter for specific locations would be welcome.
Kurt Munson commented
Agreed! Alma needs to display a link to ILLiad rather than wrong information, direct to the that transactions page in ILLiad, which Alma should be able to do since the ILLiad TN is the barcode. The resource sharing library needs to be free from the other TOU used at other physical libraries in an Alma setting because these do not apply to ILL transactions. Letters must be customized at the library level rather that the institutional level to make NCIP truly functional in Alma. We kludged this bit that is not a real solution.