Improve the resource sharing's audit
We would like to see on the audit of a borrowing request which actions were done.
For example, if we change or add something to a title, we could not see that anywhere.
We would like also to know if the publication date was changed, ...
We are a team of 5 librarians and with 10'000 requests from our users per year it's not possible to remember what everyone makes for each request.
In attachment, the audit now and an example of our ancient audit (historique) on the ancient software.
Muriel Guerry
shared this idea
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Emelia Sutton
commented
The history tab should show every change that takes place on the record.
Changed in metadata, changes in location pickup, when someone adds a note to the request. Most importantly we should know when the request arrived and what time someone started working on it.
Eg. Express requests need to be completed within 2 hours. Currently we cannot fulfil these requests because we do not know what time the request has arrived. If we can't prove it was (or wasn't) done within the 2 hour time frame, how can we charge for it?
The original ISO message contains the timestamp for when the request was sent, and we could source the time from there if we had to, but we don't have access to that.
Kind regards
Emelia