Resource Sharing Claims - Sending Additional Claims and Sending Claim Letter Manually
It should be possible to configure the automatic Claims job to send additional Claims every X number of days, until the status of the request is updated to Received.
In the meantime, it should be possible to send additional Claim letters manually (and not as a General Message).
21
votes
ILL - Haifa
shared this idea
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Christopher Waldrop
commented
Claiming in Alma is very poorly designed. In fact all print serials management in Alma is terrible. This is an area where they really should get feedback from users who have experience with serials management rather than trying to build a system based on what the developers think is best.