Alma

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  1. Fulfillment Configuration Utility for resource sharing

    I would like Fulfillment Configuration Utility to also work for Resource Sharing. Or a separate service for RS.

    It is invaluable in troubleshooting.

    This service could be a light in the dark cave that is RS.

    18 votes
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  2. Display assignee on resource sharing request search results

    It would be helpful if the resource sharing request would display in the brief format the name of the staff that the request is currently assigned to. Currently, you have to go into the "History" tab of the request to find this information.

    In a different area, "Reading lists", this information is readily available, and it would facilitate the workflow in resource sharing handling, too.

    17 votes
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  3. Lending: Edit Request Type in Manage Fulfillment Options

    We sometimes need to change the Request Type from Physical to Digital and vice versa, after we have placed the request via Management Fulfillment Options. As there is no edit option, we have to place a new request and then delete the redundant option.

    16 votes
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  4. Improve the resource sharing's audit

    We would like to see on the audit of a borrowing request which actions were done.
    For example, if we change or add something to a title, we could not see that anywhere.
    We would like also to know if the publication date was changed, ...
    We are a team of 5 librarians and with 10'000 requests from our users per year it's not possible to remember what everyone makes for each request.

    In attachment, the audit now and an example of our ancient audit (historique) on the ancient software.

    16 votes
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  5. When Creating Borrowing Requests Check for Duplicates with previous completed and cancelled requests

    Following the implementation of the ability to check for duplicates when creating borrowing requests, we see that this only applies to active requests. We would find it helpful to have duplicate completed and cancelled requests flagged up in Alma (without the request being automatically rejected)

    16 votes
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  6. Ability to convert from digital/electronic to physical request

    we have encountered issues when a citation for a digital/electronic request for an article/chapter is either beyond what is permitted within copyright policy or is insufficient to determine what is needed

    rather than cancel the request and have it hit the next institution on a rota, we prefer to be able to to convert the request to physical and route the entire item to the borrowing institution, much like the functionality available in ILLiad

    would it be possible for there to be an option to convert a digital/electronic request to a physical request?

    currently, we are required to close out…

    14 votes
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  7. Improved history tab for lending requests to include when a request is attached to a different MMSID

    As a result of lending requests sometimes being attached to an incorrect MMSID, with no clear indication as to why or how, we would like to see an enhancement to the lending request history tab to include information when this happens. This is to better analyze future cases where this error occurs.

    14 votes
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  8. Ability to dismiss notes/General message in rejected lending or borrowing request

    Ability to dismiss notes/General message in rejected lending/borrowing request.

    When we recieve notes/general messages on rejected lending or borrowing request the only option is to delete the note/ general messages. If we want to keep the requests history, deleting messages/notes is not good.

    13 votes
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  9. Combining Funds Expenditure with other subject areas in Analytics

    We would like to combine data from Funds with data from Borrowing, Fulfillment and Fine & Fees in Analytics

    13 votes
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  10. LADD (Australian Libraries) resource sharing -- interoperability with Alma (some elements don't work between both systems)

    Some LADD notes and actions don't map to visible fields in Alma, therefore we don't receive them.
    For example, if a LADD user sends a damaged note this does not come through into Alma via ISO. Is there a way that non-mapped elements can be mapped to the general messages area in Alma, so that they can at least be viewed/received.

    13 votes
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  11. Copyright Work Percentage Rule

    It should be possible to apply the Copyright Work Percentage Rule for:
    1. Patron Digitization Requests
    2. RS Borrowing requests

    And not just for:
    1. Staff Digitization Requests
    2. Library Physical Digitization Requests

    13 votes
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  12. More frequent resource sharing notifications

    Enable the option to send notifications to users who place resource sharing requests for each stage of the process. This will give users a better sense of where their requests are, instead of just sending them into a black hole with no idea when they might arrive. This is similar to the way that online shopping provides notifications for each stage of a purchase, and is something users are coming to expect.

    12 votes
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  13. Overdues

    An alert function when items have gone overdue. Currently the requester will get sent overdue e-mails, but the library is not notified. When you have thousands of requests it is imposisble to search through.

    12 votes
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  14. Allow an IZ to be its own RS fulfillment network partner

    In order to limit the request links that users must choose from, we would like to use resource sharing requests and the automated fulfillment network to first check local holdings and use that if available, then go to our fulfillment network partners if not. The most straight forward way to do this would be to make our IZ a fulfillment network partner and create an ordered rota template that would be applied before the template with our other partners.

    12 votes
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  15. ALL Lending and Borrowing Letters should include external request id in Email Subject

    Examples where this is painfully missing:
    * Lender Reject Email Letter
    * General Message

    This documentation contains the short list of letters where it is included:

    https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/050Administration/050Configuring_General_Alma_Functions/070Configuring_Alma_Letters
    Configuring Letter Labels
    You configure the labels associated with specific letters on letter code tables.
    Two kinds of data are substituted into, and configured by, the letter XSL (see Customizing Letter XSL Style Sheets) before the letter is sent (to the patron, or the printer, or wherever): labels and XML data. Alma generates dynamic XML data (see Viewing a Letter’s Source XML). Labels are strings of text that you create and translate. Some…

    11 votes
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  16. Facilitate entry of data into the resource sharing form from an external source

    Recent user experience testing for our resource sharing service indicated users would like a way to easily paste in data from other websites into the resource sharing form. For example, they would like to harvest the data easily from Google Scholar or another database and enter this into the form without manually copying and pasting each piece of data from one website into the webform. One way this could be accomplished is using a browser extension similar to Leganto's Cite It. When they find a resource they would like to request, this browser extension could harvest the required data. The…

    11 votes
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  17. Users should be allowed to place Resource Sharing requests for volumes which are unavailable in local library

    For multi-volume titles, if local library has some volumes available, it is not allowed our users to make Resource Sharing requests. It would be very helpful if our users could place Resource Sharing requests for those volumes that are not available at our library. See Support Case #00955156 & #00699280 for further reference.

    11 votes
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  18. Add "Date needed by" to Resource Sharing Borrowing Request page display

    When first opening the "Resource Sharing Borrowing Requests" page, Alma shows a list of the first 20 requests by default; each request has various pieces of information, including the item's title, format, external identifier, creation date, etc. Each request also has an "Other details" button which reveals additional information like chapter title, volume, call number, etc.

    However, neither the main information nor the "other details" fields show the request's "Date Needed By", which is part of the item's request form which the user fills out. The only way to view this information is by clicking "Edit" on the request, which…

    11 votes
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  19. Push from Patron ID in Resource Sharing to Manage Patron Services in Fulfillment

    We would like to Push from Patron ID in RS to Manage Patron Services in Fulfillment, to Pay RS fees.

    10 votes
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  20. Lending Requests - Save and Edit

    We would like a Save and Edit button when entering new scan requests from a Search (like in Borrowing).
    Currently there is only a Save button.

    10 votes
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