Alma

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  1. Add the option to display the Description as a Column in Alma User Accounts, in Loans and Returns

    In Loans and Returns of a User Account, the Description is only available by hovering over the title, with the hover display including the Description and Call Number, despite that Call Number also has its own column.
    We did not even realise the Description was available by hovering until submitting a case, as it is not documented.
    Use case: We have had recent situations where users approach our staff to discuss volumes of a work, we find they have several volumes of the same title loaned, and we must painstakingly hover over each title and work our way down the…

    1 vote
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  2. Identifying info of returning patron visible when scanning in items

    When items are returned/scanned in I often want to know who the borrower was for various reasons (a personal book was accidentally included and I want to contact borrower, a book was damaged and I want to contact borrower etc).

    There is currently no option to add any columns related to borrower information. So if I want to find out who just returned an item I have to: row action > edit item > history > fulfillment activities

    1 vote
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  3. Bulk Change Due Dates for All libraries of institution

    Add the ALL LIBRARIES option to avoid having to do one after the other

    3 votes
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  4. Closed Library Due Date Management- new option for short Loan Items

    For Short Loan Items (due time in hours)
    If for some reason the library is still open (partial opening for query) even though it is closed for Alma
    It is essential to have the option:
    Move to the end of the day
    (the system would take the library closing time)

    3 votes
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  5. Loan receipt with calendar reminder event

    It was very useful to have a calendar reminder for student/staff when they received the Loan receipt. It could be an outlook calendar file, Google calendar or event.

    3 votes
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  6. Allow Personal Delivery to be fulfilled from any library circ desk

    Scenario: When an item belonging to another library that has an active home delivery request is returned or scanned in at another library's circulation desk, the item is put in transit to the owning library for the request to be fulfilled. The home delivery request should be fulfilled from any loans desk regardless of which library the item belong to.
    We are multi campus institution with libraries 100s of kms apart. We require the personal delivery requests to be fulfilled from any of our libraries, instead having to return the items to the owning library.
    A Salesforce was raised (SF…

    0 votes
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  7. Delay between item return and item being available for loan

    Currently, you can set a reshelving time (period of hours), during which a returned item will display as awaiting shelving until xxxx. The item is however available for loan from the moment it is returned, the reshelving time is merely an indication the item may not be on the shelf. This is expected and how the feature should work.

    But can the reshelving time include an option, or can a new configuration be created, which will set the item to unavailable for a given period after return: ie an item is scanned as returned, but remains unavailable for loan for…

    16 votes
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  8. Provide specific details in job reports of offline circulation

    Error messages like “A later action on this item happened.” in job reports is not very helpful for the staff to understand what the problem was. Please provide more details about it.

    9 votes
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  9. Expand 'Bulk Change Due Dates' to disregard expired patrons and include recalled items

    Configuring Alma to deliver an exclusively off-campus service in response to the Coronavirus pandemic included the extension of due dates for us. We were thankful for the 'Bulk Change Due Dates' functionality, which we were able to use to push back the due dates of a majority of items on loan (until 1 June in the first instance for us). We encountered problems though when it came to any items borrowed by patrons whose records were due to expire before that date. The items wouldn't go beyond the patrons' expiry dates, which under normal circumstances would be exactly how we…

    214 votes
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  10. Lost Loan Status

    Closing a lost loan changes the item's status to missing. This means that items we know are lost will turn up on lists for missing item searches, even though we know we won't find them. Not closing the loans means that we can't purge patrons from the database, even if we know that we are not going to get back the item or be paid the replacement fee.

    It would be preferable if items retained a status of Lost even if the loan is closed, so that we can differentiate between items that are lost and items that just can't…

    6 votes
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  11. In Patron Loans tab, allow filtering of loans by status

    In the patron loan tab, we would like to be able to filter the Loan Display by status (Normal, Claimed Return, Lost, etc). Currently the only options are either "All Loans" or "Loans of this Session". If we could filter by status it would reduce confusion for desk staff and help us give accurate information to patrons inquiring about their loans.

    10 votes
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  12. Display the date of the book whose return date is late in red

    Currently, books with a late return date are black, but I would like to display them in red. I think it is easy to understand.

    6 votes
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  13. Patron services – sorting returned items

    When we manage item returns, we would like to be able to sort them by « Call number » in addition of having them by chronological order of return.
    When we have a lot of returns, it would gain time for our librarians to have them sorted out for reshelving.

    13 votes
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  14. Patron services – Renew all loans

    When the number of loans is more than 50, they are displayed on several pages.
    When we want to renew all the loans, or to modify their due date, we can’t do it all at once, but page by page.
    We would like to be able to select ALL the loans, no matter how many they are, to work them on bulk.

    60 votes
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  15. Fulfillment Note - ability to add photos or live links

    It would be helpful if we could also add photos and live links to Fulfillment Notes.

    1 vote
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  16. Don't Require Clicking 'Done' to Trigger Loan Receipt Notices

    Currently, staff need to click done after checking out items to a patron to trigger loan receipts. This is an unnecessary step and should be eliminated. Instead, trigger receipts when an item is checked out, much like how returned item notices are triggered.

    13 votes
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  17. 'Notifications - Send Courtesy Notices and Handle Loan Renewals' job's report

    The 'Notifications - Send Courtesy Notices and Handle Loan Renewals' job's report doesn't accurately display when a users renewals have failed, see SF 00791592, specifically when nearing the users expiry date.

    3 votes
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  18. Closed Library Due Date Management per open days-discrete

    There's no possibility to NOT count the closed library days in the due date management. However this possibility is used to the "Block When Overdue" rule.
    We'd like to be able to do this, to have the discrete option :
    - Move date forward, not count the closed days.
    Thanks !

    3 votes
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  19. Give us a way to send a checkout receipt after we have forgotten to click "done."

    Sometimes staff forget to click "done" after a checkout, then remember that they should have done it to send the email receipt. There is no way to send a receipt after the fact.

    3 votes
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  20. Allow due date after patron expiry date

    Please allow an operator to override the due date of an item, to set it to a date after the patron's expiry date. I can see some situations in which this might be necessary.

    7 votes
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