Alma
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166 results found
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Prioritize requests by location or fulfillment unit
When a user submits a request at the title level in Primo VE there should be a way to prioritize certain items in a holding by location or fulfilment unit. For example, if a book has copies available in a circulating location, but there are also copies available in a non-circulating collection that is managed by a Reading Room desk, the circulating item should always get priority.
19 votes -
Improvements to Pick From Shelf list needed
Currently our staff spend too much time managing requests. Improvements to the interface for Pick From Shelf would help in some of these cases. We would like to see:
- A search box.
Very often we need to target a particular request, a task made more difficult by less than ideal facets (see #2). Search functionality exists under Monitor Requests & Item Processes, but not all options for handling requests are available in that view (such as "Skip Location").
- Better facets.
Two of the facets available in the Monitor Requests & Item Processes view would be great for Pick from Shelf:…
18 votes -
Ubicación temporal no prestable. Gestión de reservas
Al escanear un libro con reserva, ubicado en una localización temporal, Alma automáticamente activa la reserva y envía un correo electrónico al usuario, indicando que el libro está disponible en el estante de reservas activa.
A pesar de que la política de préstamo configurada para dicha ubicación temporal no permite realizar el préstamo.Solicitamos que cuando por política de préstamo, no sea posible realizar el préstamo de un libro reservado, no se active la reserva y no envíe correo electrónico al usuario.
18 votes -
Change / improve the Booking process for staff and patrons
Hi all,
We wish to submit a proposal to change the current booking process for staff creating a booking request in Alma AND for patrons creating their own bookings in PRIMO VE.
Now, Alma’s option to submit ‘’ Booking ‘’ requests requires us to first search an item, select it and then enter booking times for each piece of equipment desired, which is very time consuming.
When patrons book equipment, they often need up to 10 or more pieces of equipment for the same booking period. This is quite inconvenient and increases the risk of mistakes in the process.
In…
18 votes -
Need item-based request priority
We need to be able to configure a request TOU which allows to define an item-based request priority, based on item policy. When there are two identical items available for requesting, I want to indicate to Alma which one to prefer.
We have a library responsible for legal deposit. Of all documents of legal deposit, we have two items, one which can be requested for the reading room, the other which can be requested for loan. When a patron places a request on the holding, Alma decides randomly which one of the items to provide.
We would like to configure…18 votes -
Add mandatory choices for Digitization Request page
For the Get It option of Digitization Request page in Primo, we want to be able to set some fields in the form as mandatory on demand, as a digitization request without specifying the detail is invalid. Only if we can set the following fields as mandatory, the number of invalid requests could get reduced.
*calculateDigitButton
*calculateQueueButton
*chapterArticleAuthor
*chapterArticleTitle
*comment
*endPage
*fullChapter
*generalUseLabel
*issue (For future use)
*manualDescription (For future use)
*notNeededAfter
*part (For future use)
*partial
*publicationDate (For future use)
*startPage
*volume (For future use)17 votes -
Change the pick up location when an item is "On Hold Shelf"
When an item is "On hold shelf" (in a library A), by clicking on "Edit", we can change (only in Alma fortunately) the pick up location (to the library B for example).
It's a good option, useful when a user has made a mistake and would like to change the pick up location.
In Alma, currently, when you use this option (so edit > change the pick up location", there is no notification to the library A (livrary A have to send the book to library B).
So, in the patron folder, the pick-up location is B (as the user's…17 votes -
Add to the "Monitor Request" screen a filter which will allow users to see "Rejected and active" requests
On behalf of the Product management team we would like to understand the need and use cases of the following Idea (which it's need was raised by a specific library) - any comment is welcome.
When trying to delete a circulation desk user is notified: 'This circulation desk is attached to one or more requests and cannot be deleted'. User goes to the monitor request screen and does not find any request that prevents the desk deletion...
The reason is that the request was rejected but it is still active (item was not scanned)
Due to the fact the 'Monitor…
17 votes -
Differentiate “regular” Hold Request and Interested User Request or Change “Interested User Check” Order
Because Alma does not have the granularity to separate an Interested User request and a regular hold request, our Interested User hold process does not work.
When the “Non-Requestable Processes Fulfillment Unit Rule or Change Order” is configured to prevent “in process” items from being requestable, any items that have an Interested User that are in our Technical Services Work Order are treated as “in process” and therefore, the interested user request is blocked. While we do not want most “In Process” items to be requestable, we do want our Interested User requests to be fulfilled.
Because of this configuration,…
15 votes -
Monitor Requests & Item Process Activity Status Filter
Add Activity Status: Rejected to "Monitor Requests & Item Processes"
It would be extremely helpful to have the Activity Status Rejected on the "Monitor Requests & Item Processes" Activity Status Filters. If it could be added as an option with Active, Completed and All, that would remove a ton of extra time and labor for our fulfillment processes.15 votes -
Lead time for booking requests
We use the Reading Room functionality for our Rare Books and Special Collections items. These items are not on open shelves and are securely stored with access only available to staff to retrieve items. Currently there is no way to specify a lead time between making the booking and the start time of booking (ie. you can make a booking for an item at 10am, with a booking start time of 11am that same day). Staffing levels, item availability and item condition can sometimes mean that items are not available for use immediately (if at all), which creates problems for…
13 votes -
Generate alert when patron places request for print book that is available as an ebook.
Alert a patron to the availability of an ebook when they place a request for the same title as a print book.
13 votes -
Repeat equipment bookings
We often have multiple repeat equipment bookings which are time consuming in the current format, as you have to make one booking per item per time e.g. every Monday 12-5 for a whole semester 15 week per term. Preference would be to have the ability to have a start and end date for each recurring booking
13 votes -
New UI - request pickup location
When placing a physical item request for a user the 'Pickup at' box is confusing. If you just click in the box or hit the drop-down arrow the only suggestion that comes up is 'No campus' . You then need to click on 'No campus' to get up a pickup locations list to choose from. The old UI gives 'No Campus' but also lists the other pickup locations as well. I'm told this is because the new UI groups libraries to improve the clarity of the list, but it seems to have created a backwards step in usability. Can the…
13 votes -
Add seach box to Active Hold Shelf
We often have 1500+ items on our Active Hold Shelf. While we have the ability to sort, this does not help much when we are looking for a particular item. A search box would allow us to locate an item easily without clicking through page after page.
13 votes -
Allow other libraries to handle digitization
Under
Add a Library or Edit Library Information>LibrariesAdd an "Allow other libraries to handle digitization" tick box similar to the "Allow other libraries to handle personal delivery"
This intention would be that the item to be digitized would not need to be sent back to the library originally listed as the managing department.
This is particularly useful for those with multiple digitization departments in different locations. It would save on postage, time taken to complete the request and reduce manual intervention and monitoring by library staff.
For further clarification: Information on- Allow other libraries to handle personal delivery is…
12 votes -
Improve discoverability of rejected requests in the Monitor Requests page
We often have to locate cancelled patron physical and digitisation requests in the Monitor Requests page. However, these requests are difficult to locate as they can only be retrieved by Title (a non-unique field) and cannot be filtered or sorted.
Please add:
-A filter for request status which includes 'rejected'
-The ability to sort requests by date created or date updated so that recent rejected requests can be seen at the top of the page
-retain the requester id. The main search term we use to locate a rejected request is the requester name or id. However this is removed…12 votes -
Customize "Create Request" Drop Down Menu
It'll be great if we could customize the language or the order of the "create request" drop down menu. For example, we aren't going to offer booking or digitization requests. It'll be more effective if "patron physical request item" was the default value or if we could word it slightly different so that our staff could easily identify it as a hold request.
12 votes -
More default fields for digitization requests
Please add three fields to the default fulfillment request pick slips: 1) the unique Request ID number associated with each fulfillment request, 2) a scannable barcode for the Request ID number, and 3) All possible notes/comments fields that patrons might use to submit information about digitization requests. (Sometimes the article/chapter information prints on the pick slip, and sometimes it doesn't). Thanks.
12 votes -
Ability to assign fulfillment proxy to existing users
We recently tested the fulfillment proxy feature as we have a few departmental workflows we have been using shared internal accounts for. We find the functionality to be the inverse of what we would like to see. For example, we have about 10 users who place RS requests for the law review. We would like to add the fulfillment proxy to these existing user rather than making them new internal accounts.
12 votes
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