Alma
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104 results found
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RS BORROWING : A misleading error when patron's library card has expired
When trying to receive or send a borrowing request that is already open in alma, but the patron's library card has expired since then,
The message says: NO ITEMS CAN FULFILL THE SUBMITTED REQUEST
There is no way to guess that there is a problem with the patron info.
a better message would be: "there is a problem concerning patron's card"38 votes -
Improvement in Borrowing request search
When searching Borrowing Requests, we would like the ability to make keyword search and to be able to search for barcodes.
This would enable staff to work more efficiently, since they would have the ability to search across indexes, and search specific requests with a barcode.
32 votes -
Resource Sharing Electronic Locate for Borrowing article requests
A borrowing article request is stopped for local ownership when the library has an electronic database that may have coverage for the journal.
Currently, the borrowing locate local ownership check does not check the year, volume, or issue in the article request to determine if the library has access to this specific year in the database. The borrowing locate does not check for embargo status.
Because the citation year is not checked for local ownership, requests are stopped from being automatically sent to lending libraries that have the article. Library staff must spend time checking if their library has access…
65 votes -
Separate field for borrowing request statuses to display in My Library Account
The borrowing request statuses in Alma are configurable, so that you can change the text that appears for both library staff and the user (in My Library Account).
However, we would like the ability to have a separate field where the status can be configured for the user which affects the display in My Library Account only. This is because we would like to provide detail in these statuses for our staff, that our users do not need to see.
For example, for the borrowing request status 'Request sent to partner' you may want to retain this status for library…
43 votes -
When a patron renews in Primo an item from other institution borrowed by the resource sharing library should create a "Task requiring your..
When a patron renews in Primo an item from other institution borrowed by the resource sharing library the staff does not get a message of this request. The only thing is that the borrowing request changes its status to "Mediated Patron Renewal"
55 votes -
Claiming Resource Sharing Borrowing Requests by Format Type
The new Automatic Claim feature does not differentiate between Format Types when adding "Time to Claim (days)" in the Partner record. For example, it should be possible to write 2 days for Digital requests and 5 days for Physical requests.
21 votes -
Resource Sharing Claims - Sending Additional Claims and Sending Claim Letter Manually
It should be possible to configure the automatic Claims job to send additional Claims every X number of days, until the status of the request is updated to Received.
In the meantime, it should be possible to send additional Claim letters manually (and not as a General Message).
21 votes -
Adding User Type field
It will be great if the User Type field could appear once you click to see the requester details in a borrowing request in Resource Sharing and in Fulfillment once you click to see who holds a loaned book (Screenshots attached).
36 votes -
Use preferred email from Partner record for shipping digital Lending Requests
Often the Requester Email in a Lending Request is not the email that we can ship a digital item to (or sometimes the Requester Email is empty). Instead, the email address we use is from the preferred email address in the Partner record. We would like configuration to be made available so institutions could choose to use the preferred email address from the Partner record in Alma when shipping digitally instead of the Requester Email address that comes with the Lending Request.
37 votes -
Create resource sharing integration with DOCLINE
Create integration for borrowing and lending requests to be pushed/pulled to/from DOCLINE.
See https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/37290289-alma-to-docline-oai-pmh-integration for holdings integration to DOCLINE.
53 votes -
Ability to view ISO messages in Lending requests
We would like the ability to view the original XML/ISO messages sent between lender and requester in our Lending requests. There is information we need that doesn’t display in requests when they come into our system.
Examples include:
*Copyright declaration: we need this for copyright compliance reporting purposes
*Maximum cost: if this doesn’t display, we have to confirm that the requesting library accepts our charges if the cost is going to be over the standard charge
*Expiry date: the request status changes to Expired if this date is passed, and the request moves on in the rota
*Need by date:…
77 votes -
Fulfillment Configuration Utility for resource sharing
I would like Fulfillment Configuration Utility to also work for Resource Sharing. Or a separate service for RS.
It is invaluable in troubleshooting.
This service could be a light in the dark cave that is RS.
18 votes -
Add scheduled job which Recalculates Rota Assignment on Resource Sharing Borrowing Requests in Locate Failed Status
We are trying to configure a more automated workflow for Resource Sharing in our consortium. We recently reconfigured our Resource Sharing settings. Our Partners' Locate Profiles were all changed from not checking availability (so we had time to manually manage queues) to "Check for availability" so that items will pass instantly through the Rota if an item is not available at a partner. Then each of the Resource Sharing Libraries modified their Library Details from cancelling requests on locate failure to not cancelling requests on locate failure, which keeps the request Active after it passes through the Rota unfilled, and…
86 votes -
Make the email that is generated when an ILLiad resource sharing partner exports a request to a third party customizable
Unfortunately, ILLiad's email import feature does not always import emails generated by Alma properly. This happens mainly when there is a copyright symbol in the requested item's publication date. Giving us the ability to remove the publication date field from the email generated by Alma would help us manage this issue until OCLC and Atlas Systems can find a proper fix.
19 votes -
Purchase request conversion into a resource sharing request
It would be good if it was possible to convert a purchase request into a resource sharing request on Alma. This might arise in circumstances where the user has originally requested a purchase request for a journal article on Primo. It would be useful if this purchase request could be converted into an ILL request simply without having to re-key in the information
163 votes -
Add preferred address to Resource Sharing Shipping Slip Letter
I suggest that preferred shipping information be added to notificationdata/partnershippinginfolist/partnershippinginfo in the xml of this letter. Currently all registered partner addresses are added to the XML with no indication of which is the preferred address.
As a result the true shipping address cannot be deduced from the XML, which leads to a manual address lookup before shipping.
21 votes -
Email notification to ISO Partners about Overdue Items
We would like for the Borrowing Library to receive an email notification (in addition to the patron) when an item is Overdue.
Since Dec. 2018 this option is available for NCIP Partners, but not for ISO Partners12 votes -
Adding a Parameter to Partner Record
We would like to add the parameter Library Type to the Partners e.g. CL=College Library, UL=University Library, HL=Hospital Library etc..
24 votes -
Modifying a partner after recieving a borrowing request should be possible
In the SNLP workflow the partner changes from the own partner code to the partner who ships the request automatically. Therefore most of the requests have the correct partner when the item arrives at the library.
So most of the time there is no need to modify a partner and the staff's attention to this attribute is not as high as it is to other attributes of the request. If we observe this AFTER receiving the item, there is no possibility to do so.
Because we don't know to which partner we have to send back the item after it…78 votes -
When Creating Borrowing Requests Check for Duplicates with previous completed and cancelled requests
Following the implementation of the ability to check for duplicates when creating borrowing requests, we see that this only applies to active requests. We would find it helpful to have duplicate completed and cancelled requests flagged up in Alma (without the request being automatically rejected)
19 votes
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