Use preferred email from Partner record for shipping digital Lending Requests
Often the Requester Email in a Lending Request is not the email that we can ship a digital item to (or sometimes the Requester Email is empty). Instead, the email address we use is from the preferred email address in the Partner record. We would like configuration to be made available so institutions could choose to use the preferred email address from the Partner record in Alma when shipping digitally instead of the Requester Email address that comes with the Lending Request.
Elly Sutandar commented
The email address on the requester not always the same and sometimes they have different system and delivery address email or blank .We often use their email address we have found in or record . It is will be very helpful less problem to have the choice/change for the institutions with the preferred email address from the partner record in ALMA when shipping digitally instead of the Requester Email address that comes with the Lending Request