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Alma

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144 results found

  1. Allow staff to override auto return when a borrowing request is received after needed by date has passed or request has been cancelled

    When a borrowing library receives a resource sharing item after the request's needed by date has passed, Alma automatically updates the request to returned without displaying any alert. This causes a substantial amount of confusion for staff. We would like Alma to display an alert when a resource sharing item is being automatically returned to the lender because it was received after the request's needed by date. We would also like the opportunity to override this automatic return so users can have the option of using the item.

    Likewise, Alma automatically updates borrowing reqeusts to returned when they've been cancelled…

    53 votes
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  2. Allow AFN resource sharing requests filled outside the AFN to be delivered to the user's preferred pickup institution

    If a user in an AFN requests that a resource sharing item be delivered to an institution other than their home institution, the request must be filled within the AFN in order for the user's preferred pickup institution choice to be honored. If it is filled by an institution outside the AFN, the preferred pickup institution reverts to the user's home institution, and the user is never notified of this change until the item is placed on hold at their home institution. Instead of placing these items on hold at the user's home institution, we would like Alma to put…

    41 votes
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  3. 'Undo Last Action' option for Resource Sharing requests

    Many times, our library staff accidentally choose an unintended Resource Sharing status or scan the wrong barcode when shipping material. They either realize the error too late, or they instantly regret the results of the status change.

    Currently, there is no good way to undo this type of unintended error for both partners. Manually changing the status only changes it on your end, not the partner's end, which throws off the entire workflow. This usually forces the partners to create brand new requests in order to finish circulating the material. This is more work for everyone involved and throws off…

    31 votes
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  4. Alma RS - Lending - Ship item digitally - email address to be viewable & editable

    When Lending requests are shipped via ‘Ship item digitally’ staff cannot see the Borrowing library’s email address.

    Below is a specific case with a VDX borrowing library. However the case can be applied to other scenarioes such as when a borrowing library asks to have the request shipped to a different email address.

    Case:
    When a VDX Borrowing library has the VDX proprietary DocStore enabled and sends a Lending request to an Alma library, the DocStore email address is output in the email request field in Alma RS (docdellibrariesaustralia@vdxhost.com).

    • Non VDX libraries cannot send digital content to…

    24 votes
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  5. RS BORROWING : A misleading error when patron's library card has expired

    When trying to receive or send a borrowing request that is already open in alma, but the patron's library card has expired since then,
    The message says: NO ITEMS CAN FULFILL THE SUBMITTED REQUEST
    There is no way to guess that there is a problem with the patron info.
    a better message would be: "there is a problem concerning patron's card"

    38 votes
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  6. Add Rapid ILL lending categories to Electronic Collections in Alma

    Please add a new Rapid ILL lending status field to electronic collections so libraries can indicate the following Rapid ILL lending statuses and more easily create logical sets to automatically send holdings to Rapid:
    • LendableInternational: You are able to fill lending requests from any other Rapid libraries around the world. This is typically the Lendable value used for print materials that you want to make available in Rapid.
    • LendableCountry: You are able to fill lending requests only from Rapid libraries in your country. This is typically the Lendable value used for electronic materials.
    • LocalOnly: You are not…

    150 votes
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  7. Improvement in Borrowing request search

    When searching Borrowing Requests, we would like the ability to make keyword search and to be able to search for barcodes.

    This would enable staff to work more efficiently, since they would have the ability to search across indexes, and search specific requests with a barcode.

    32 votes
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  8. Separate field for borrowing request statuses to display in My Library Account

    The borrowing request statuses in Alma are configurable, so that you can change the text that appears for both library staff and the user (in My Library Account).

    However, we would like the ability to have a separate field where the status can be configured for the user which affects the display in My Library Account only. This is because we would like to provide detail in these statuses for our staff, that our users do not need to see.

    For example, for the borrowing request status 'Request sent to partner' you may want to retain this status for library…

    43 votes
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  9. Resource Sharing Electronic Locate for Borrowing article requests

    A borrowing article request is stopped for local ownership when the library has an electronic database that may have coverage for the journal.

    Currently, the borrowing locate local ownership check does not check the year, volume, or issue in the article request to determine if the library has access to this specific year in the database. The borrowing locate does not check for embargo status.

    Because the citation year is not checked for local ownership, requests are stopped from being automatically sent to lending libraries that have the article. Library staff must spend time checking if their library has access…

    72 votes
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  10. When a patron renews in Primo an item from other institution borrowed by the resource sharing library should create a "Task requiring your..

    When a patron renews in Primo an item from other institution borrowed by the resource sharing library the staff does not get a message of this request. The only thing is that the borrowing request changes its status to "Mediated Patron Renewal"

    59 votes
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  11. Resource Sharing Claims - Sending Additional Claims and Sending Claim Letter Manually

    1. It should be possible to configure the automatic Claims job to send additional Claims every X number of days, until the status of the request is updated to Received.

    2. In the meantime, it should be possible to send additional Claim letters manually (and not as a General Message).

    23 votes
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  12. Claiming Resource Sharing Borrowing Requests by Format Type

    The new Automatic Claim feature does not differentiate between Format Types when adding "Time to Claim (days)" in the Partner record. For example, it should be possible to write 2 days for Digital requests and 5 days for Physical requests.

    21 votes
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  13. Adding User Type field

    It will be great if the User Type field could appear once you click to see the requester details in a borrowing request in Resource Sharing and in Fulfillment once you click to see who holds a loaned book (Screenshots attached).

    36 votes
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  14. Use preferred email from Partner record for shipping digital Lending Requests

    Often the Requester Email in a Lending Request is not the email that we can ship a digital item to (or sometimes the Requester Email is empty). Instead, the email address we use is from the preferred email address in the Partner record. We would like configuration to be made available so institutions could choose to use the preferred email address from the Partner record in Alma when shipping digitally instead of the Requester Email address that comes with the Lending Request.

    35 votes
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  15. Fulfillment Configuration Utility for resource sharing

    I would like Fulfillment Configuration Utility to also work for Resource Sharing. Or a separate service for RS.

    It is invaluable in troubleshooting.

    This service could be a light in the dark cave that is RS.

    19 votes
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  16. Create resource sharing integration with DOCLINE

    Create integration for borrowing and lending requests to be pushed/pulled to/from DOCLINE.

    See https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/37290289-alma-to-docline-oai-pmh-integration for holdings integration to DOCLINE.

    59 votes
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  17. Add preferred address to Resource Sharing Shipping Slip Letter

    I suggest that preferred shipping information be added to notificationdata/partnershippinginfolist/partnershippinginfo in the xml of this letter. Currently all registered partner addresses are added to the XML with no indication of which is the preferred address.

    As a result the true shipping address cannot be deduced from the XML, which leads to a manual address lookup before shipping.

    21 votes
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  18. Make the email that is generated when an ILLiad resource sharing partner exports a request to a third party customizable

    Unfortunately, ILLiad's email import feature does not always import emails generated by Alma properly. This happens mainly when there is a copyright symbol in the requested item's publication date. Giving us the ability to remove the publication date field from the email generated by Alma would help us manage this issue until OCLC and Atlas Systems can find a proper fix.

    19 votes
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  19. Email notification to ISO Partners about Overdue Items

    We would like for the Borrowing Library to receive an email notification (in addition to the patron) when an item is Overdue.
    Since Dec. 2018 this option is available for NCIP Partners, but not for ISO Partners

    13 votes
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  20. Add scheduled job which Recalculates Rota Assignment on Resource Sharing Borrowing Requests in Locate Failed Status

    We are trying to configure a more automated workflow for Resource Sharing in our consortium. We recently reconfigured our Resource Sharing settings. Our Partners' Locate Profiles were all changed from not checking availability (so we had time to manually manage queues) to "Check for availability" so that items will pass instantly through the Rota if an item is not available at a partner. Then each of the Resource Sharing Libraries modified their Library Details from cancelling requests on locate failure to not cancelling requests on locate failure, which keeps the request Active after it passes through the Rota unfilled, and…

    86 votes
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