Alma

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  1. RS BORROWING : A misleading error when patron's library card has expired

    When trying to receive or send a borrowing request that is already open in alma, but the patron's library card has expired since then,
    The message says: NO ITEMS CAN FULFILL THE SUBMITTED REQUEST
    There is no way to guess that there is a problem with the patron info.
    a better message would be: "there is a problem concerning patron's card"

    32 votes
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  2. Use preferred email from Partner record for shipping digital Lending Requests

    Often the Requester Email in a Lending Request is not the email that we can ship a digital item to (or sometimes the Requester Email is empty). Instead, the email address we use is from the preferred email address in the Partner record. We would like configuration to be made available so institutions could choose to use the preferred email address from the Partner record in Alma when shipping digitally instead of the Requester Email address that comes with the Lending Request.

    33 votes
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  3. Completed Requests - Searchable Fields

    I would like to search Completed Requests by Partner Code and External Identifier. Currently, this is only possible via Analytics which has a one-day delay.

    29 votes
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  4. Resource sharing form customization

    At now we can customize only the fields to display and their labels.
    We feel the need of a deeper customization of the html (directly on the form page or via css)

    31 votes
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  5. Renewing resource sharing requests

    When changing the date in the borrowing side, we then have to manually change again in manage patron services. It would be great if we could just amend the date once and this information is carried across.

    27 votes
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  6. Communicate edited AFN request details back to user's library, for inclusion in next ROTA stop.

    In our Automated Fulfillment Network (AFN), we are using the "volume" field in the resource sharing request form as the way users can indicate which volume(s) of a multi-volume set they wish to request from another AFN member institution. These requests are title level requests.

    (I'll note: We are not currently using the "description field" selection option in the request form, since upon last testing, it treated, for example, a "v. 2" as a different item than a "v.2" or a "V. 2" or a "2" when building the rota, and our consortium has too much variability right now in…

    27 votes
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  7. DIfferent cancellation letters for ILL requests and hold requests

    We want to be able to notify users when cancelling an ILL request but, at the moment, as the cancellation letter is shared by Circulation and Resource Sharing and the majority of cancellations are for holds, the letter is sent from the Circulation email address and has a Customer Services signature.

    This means that we can not notify a patron directly when we cancel an ILL request as they might want to reply and the email would go to the wrong department.

    This means we have to follow a two-step process where we send a query to the patron informing…

    25 votes
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  8. Adding a Parameter to Partner Record

    We would like to add the parameter Library Type to the Partners e.g. CL=College Library, UL=University Library, HL=Hospital Library etc..

    25 votes
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  9. Add more options for ILL integration

    Adding ILLiad integration to Alma was welcome but also brings more issues into the system. For example - patrons are shown in their account via Primo that ILL loaned items are not renewable. They are but not via Alma. A customizable message for the Resources sharing library that would display in "My Account" saying "Renewable via ILLiad" would be welcome. We have configured ILLiad to send courtesy notices. Now that we have integrated with Alma patrons get two courtesy and "due today" letters because Alma cannot turn off letters for specific locations. The ability to turn off those two letter…

    24 votes
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  10. Alma RS - Lending - Ship item digitally - email address to be viewable & editable

    When Lending requests are shipped via ‘Ship item digitally’ staff cannot see the Borrowing library’s email address.

    Below is a specific case with a VDX borrowing library. However the case can be applied to other scenarioes such as when a borrowing library asks to have the request shipped to a different email address.

    Case:
    When a VDX Borrowing library has the VDX proprietary DocStore enabled and sends a Lending request to an Alma library, the DocStore email address is output in the email request field in Alma RS (docdellibrariesaustralia@vdxhost.com).

    • Non VDX libraries cannot send digital content to…

    24 votes
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  11. Separate field for borrowing request statuses to display in My Library Account

    The borrowing request statuses in Alma are configurable, so that you can change the text that appears for both library staff and the user (in My Library Account).

    However, we would like the ability to have a separate field where the status can be configured for the user which affects the display in My Library Account only. This is because we would like to provide detail in these statuses for our staff, that our users do not need to see.

    For example, for the borrowing request status 'Request sent to partner' you may want to retain this status for library…

    23 votes
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  12. Recent Searches & Customization of Searchable Fields

    I would like to customize the fields displayed and their order when searching Borrowing and Lending requests. In addition, I would like Recent Searches to be displayed first. Currently, there are many fields that we do not use and we need to scroll down.

    22 votes
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  13. Books Straps

    We would like to print Book Straps (like in OCLC) to attach to books as quite often our patrons return books with out the Slips.

    22 votes
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  14. British Library Billing Account codes visible in Lending Resource Sharing

    Display partner Billing Account codes in Lending side for UK Alma Institutions. This is vital information for reimbursements within the UK and reduces the need for paperwork. British Library Billing Accounting is the UK standard workflow, with a view to being ISO compliant.

    21 votes
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  15. Claiming Resource Sharing Borrowing Requests by Format Type

    The new Automatic Claim feature does not differentiate between Format Types when adding "Time to Claim (days)" in the Partner record. For example, it should be possible to write 2 days for Digital requests and 5 days for Physical requests.

    21 votes
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  16. Resource Sharing Claims - Sending Additional Claims and Sending Claim Letter Manually

    1. It should be possible to configure the automatic Claims job to send additional Claims every X number of days, until the status of the request is updated to Received.

    2. In the meantime, it should be possible to send additional Claim letters manually (and not as a General Message).

    21 votes
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  17. Move the Level of service facet to the top of the facet list

    Currently the Level of Service facet is at the base of the facet list, almost always hidden by the facets above it. I would like to see it moved to the top of the list as the timely processing of material for Rush or Express requests depends on being able to find those requests and action them quickly. As it is currently unless you specifically scroll down the list, you don't even know those requests have come in.

    20 votes
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  18. Physically Received by Library

    It should be possible to change the status of a Borrowing Request to Digitally Received by Library from Physically Received by Library or vice-versa, if the wrong Format was received. Currently, it is impossible to create a barcode if the item was Digitally Received.

    19 votes
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  19. Having the notes field displayed on the front screen so we dont have to go into each request to see if any notes

    If we add any notes it would be helpful to see that there is a note in the request on the first creation screen so that other people can see it straight away without having to look at each one individually

    19 votes
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  20. Make the email that is generated when an ILLiad resource sharing partner exports a request to a third party customizable

    Unfortunately, ILLiad's email import feature does not always import emails generated by Alma properly. This happens mainly when there is a copyright symbol in the requested item's publication date. Giving us the ability to remove the publication date field from the email generated by Alma would help us manage this issue until OCLC and Atlas Systems can find a proper fix.

    19 votes
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