Resource Sharing Partner: Contact Information and Parameters tab (multiple e-mail addresses)
In the Alma documentation it is noted that the Contact tab of a Resource Sharing Partner is currently not functional:
"In the Contact Information tab, add address, phone number, and email information for the resource sharing partner (for informational purposes only; information for sending the resource sharing request is entered in the Parameters tab – see the following step). For instructions, see Adding User Contact Information."
The options (Email types) on the tab correspond to those of an Acquisition supplier (on the Vendor level and the Account level), but have not yet been implemented functional for Resource Sharing Partners. However, there is a great need for it.
We have several Partners with different e-mail addresses for e.g. ordering and claiming or sending queries.
So we would be glad, to have the full functionality for all Email types (Order, Claim, Payment, Queries, Returns) on the Contact tab as it is already the fact for Vendors (Acquistion).
Currently for all ILL letters Alma used the e-mail address from the Parameters tab only.
An also on this tab an enhancement is needed. It would be fine if you could define two e-mail addresses:
- one for Lending Requests
- and the other for Borrowing Requests
because some Partners use diffent e-mail addresses for Lending and Borrowing requests and this enhancement would prevent unnecessary e-mail forwarding to the Partner libraries.
Thank you in advance!