128 results found

1. Clicking on the 'tick' alert takes directly to the notification

   Clicking on the 'tick' on the Alert column on a reading list (in the Reading List Task List) would take you directly to the list of citations filtered to 'Any Alerts', or would open the 'Notes' tab if the notification is for a Library Discussion Note at list level.

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2. Bulk update letter labels

   The system should have an ability to bulk update all letter labels in a single place. It is especially important after a premium sandbox refresh that you would want to update Email subject or From address to show that email is coming from Sandbox but not from Production. The current system has ability to export labels per letters but it is too tidious to export labels for over a hundred letters. It can also be used to keep track of changes by exporting labels.

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3. Add Lender/Borrower addresses to Label code table in select Fulfillment and Resource Sharing letters

   Fulfillment letters and Resource Sharing related letters would benefit from having an easy mailing label field, to be toggled on and off in the “Labels” section for letter editing when a Library would like to add a mailing label to a letter.

   With collaboration from our Alliance colleagues, we created a shipping label directly on our Ful Resource Sharing Request letter. When we print our pull slips, a second page is automatically generated with a printed mailing label with the Borrowing Schools address information, along with information to allow our mail room to expense it to the correct fund. By adding this to the pull slip, we skip needing to print a separate shipping label later, increasing our efficiency and saving paper.

   We think this is a valuable enhancement to the use of this letter, and think it should be added as a “label” or set of labels to toggle on and off for other folks to use and not have to write the extensive coding we did. We like not having to waste paper and cut out extra steps when doing Resource Sharing.

   We also think this could be added to other letters, such as the Borrowing Receive letter, to be kept with the item until we need to mail it back.

   Fulfillment letters and Resource Sharing related letters would benefit from having an easy mailing label field, to be toggled on and off in the “Labels” section for letter editing when a Library would like to add a mailing label to a letter.

   With collaboration from our Alliance colleagues, we created a shipping label directly on our Ful Resource Sharing Request letter. When we print our pull slips, a second page is automatically generated with a printed mailing label with the Borrowing Schools address information, along with information to allow our mail room to expense it to the correct fund. By… more

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4. Add the Lender's mailing address to the Resource Sharing Receive Slip Letter xml

   Adding this xml to the letter code would allow us to print the Lender mailing address on our Resource Sharing Receive Slip Letter. This would help us be more efficient by printing just this single letter at the time this item is received, as we normally would. Then, when our patron returns the item with the slip, we won't have to physically print out the mailing address, and can use the slip already enclosed in the book.

   For example, this xml info is included in the Ful Resource Sharing Request Slip letter in the following fields: "notificationdata/partnershippinginfolist/partnershippinginfo/address1" and address2, 3, 4, 5 etc. and /partnershippinginfo/city , state, and postal_code.

   With those lines, we created a mailing label for our outbound resource sharing requests to print on our pull slips, which has increased our efficiency. We're wanting to do the same with our receive letter.

   Adding this xml to the letter code would allow us to print the Lender mailing address on our Resource Sharing Receive Slip Letter. This would help us be more efficient by printing just this single letter at the time this item is received, as we normally would. Then, when our patron returns the item with the slip, we won't have to physically print out the mailing address, and can use the slip already enclosed in the book.

   For example, this xml info is included in the Ful Resource Sharing Request Slip letter in the following fields: "notificationdata/partnershippinginfo… more

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5. Troubleshooting/business intelligence: Make authentication method field useful (searchable in Alma, reportable in Analytics, customizable)

   We need business intelligence about the big picture of which authentication method we use for each eresource.

   There is an "Implemented Authorization Method" field in the vendor interface record but this data is only available by drilling down into the vendor record, and to those users with appropriate permissions. It's essentially invisible; there is no way to expose this data: it's not a searchable field in Alma, it's not a queryable field in Analytics, and it's not available through the APIs. The values are also not customizable but do not encompass the real life categories we need.

   why?
   1) troubleshooting: we want a way for staff to see how a resource is authenticated so that they can effectively troubleshoot at the point of need with patrons

   2) trends: we want to understand what proportion of our resources use which kinds of authentication methods and how that is shifting over time in order to plan (staffing, outreach, costs, infrastructure)

   3) we want the drop down choices to be customizable. They do not currently encompass all the authentication methods we have implemented/that vendors require.

   Here, https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/020Acquisitions/090Acquisitions_Infrastructure/010Managing_Vendors#Editing_Vendor_Interface_Information I see "Much of the information you enter here is for informational purposes only, and has no effect on Alma's functionality. "

   The documention states that the Implemented Authorization Method dropdown is not editable: "Method of authorization. Possible values are:
   Empty, Certificate, IP address, IP address + password, Other, Password, Script, Unrestricted. These values are pre-defined by Ex Libris."

   We need to be able to expose, analyze, and make available on the fly in support of use cases.

   We need business intelligence about the big picture of which authentication method we use for each eresource.

   There is an "Implemented Authorization Method" field in the vendor interface record but this data is only available by drilling down into the vendor record, and to those users with appropriate permissions. It's essentially invisible; there is no way to expose this data: it's not a searchable field in Alma, it's not a queryable field in Analytics, and it's not available through the APIs. The values are also not customizable but do not encompass the real life categories we need.

   why?
   1) troubleshooting:… more

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6. Default options for tasks should be configurable by the library

   I have a support case open (Case 06893601) that requests the ability to change the default option for “In-House Use”. This support case and others like it could be addressed by allowing the library to configure whether an action is the default.
   A search of the Idea Exchange for "change default" results in a lengthy list from all areas, the cumulative effect of which clearly illustrates the need for this change.

   A few examples:
   Reading Room Final Check-in
   Warning message to confirm Check-In for Shipped Items
   Release remaining encumbrance
   Metadata Editor Templates to suppress from discovery and Don't publish to WorldCat
   Linking local portfolios to CZ at the Institution level
   Quick Print

   I have a support case open (Case 06893601) that requests the ability to change the default option for “In-House Use”. This support case and others like it could be addressed by allowing the library to configure whether an action is the default.
   A search of the Idea Exchange for "change default" results in a lengthy list from all areas, the cumulative effect of which clearly illustrates the need for this change.

   A few examples:
   Reading Room Final Check-in
   Warning message to confirm Check-In for Shipped Items
   Release remaining encumbrance
   Metadata Editor Templates to suppress from discovery and Don't publish to… more

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7. Add Locked Process status to completed jobs

   Currently EDI jobs complete and then tables lock for updating to complete through out Alma. This leaves other similar jobs stuck in the queue as Pending for several minutes.
   Under this change instead of a completed job that locks tables being moved directly to history it would get an additional status in the Running jobs area. This status would let users know that the job had completed, but that Pending jobs would not be starting.
   We have had ongoing issues where staff confusion resulted from a job completing, but the next job staying in Pending for 2-10 minutes. After much consultation with support this proved to be because the previous completed job had locked processes on the backend. This lock was automatically lifted and the Pending processed started, but not until after the confusion had occurred.

   Currently EDI jobs complete and then tables lock for updating to complete through out Alma. This leaves other similar jobs stuck in the queue as Pending for several minutes.
   Under this change instead of a completed job that locks tables being moved directly to history it would get an additional status in the Running jobs area. This status would let users know that the job had completed, but that Pending jobs would not be starting.
   We have had ongoing issues where staff confusion resulted from a job completing, but the next job staying in Pending for 2-10 minutes. After much… more

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8. Modify column size in search results

   We would like to be able to modify the width of the columns for search results in Alma. The collection status (in the "Item Availability" column) can be difficult to read for some records, which forces us to open the record to read it properly.

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9. Add sync option to Alma sandbox environment

   Could we add a 'Sync' button on each configuration page to apply changes from the sandbox environment to the production environment?

   This would be beneficial for modifications like CSS changes, terms of use, fulfillment rules, mapping, etc., and it would reduce the risk of human error during the transition.

   Also, having a sync option from the production environment into the sandbox environment would be great for troubleshooting possible issues.

   Thanks.

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10. Digital Marketing Agency

    N2N Systems is a leading digital marketing agency that focuses on innovation and results. They understand the ever-evolving digital landscape and offer customized solutions to help businesses boost their online presence, increase brand awareness, and drive conversions. N2N Systems uses data-driven insights to adapt strategies in real-time for optimal performance. Their comprehensive suite of services includes SEO, social media marketing, PPC advertising, and content creation. They believe in collaboration and building lasting partnerships with clients. N2N Systems is the go-to partner for businesses aspiring to thrive in the digital age. More Info: https://www.n2nsystems.co.in/ppc-management/

    3 votes

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11. Establishment of stronger passwords for the creation of internal ALMA/Primo users

    As an universities consortium from Galicia, CISUG, we are representing three member universities. Our univesrities have a security problem in the management the keys for internal users in Alma.

    Alma's internal authentication system allows the user can create complex passwords, but this should be a requirement, not the user's responsibility as to whether they are secure or not.

    Our request is that:

    1.  ALMA enforce passwords to be at least 8 characters long, and allow the system administrator to increase that minimum. 
       

    2.  ALMA allows to force mixed case, numbers, and special characters to créate paswords. 
       

    3.  Alma checks that the password is not composed of user data (e.g. name, surname, email, etc.) that can be easily guessed or obtained. 
       

    4.  Alma checks that the password is not the same as any of the last passwords used, nor is it formed by a concatenation of them.. 
       

    5.  Alma validates the new password against a “blacklist” of passwords that are unacceptable due to being widely used, deductible or compromised (e.g. “aaaaaaaa”, “1234abcd”, etc.). 
       

    In addition, Alma shall audit the password validation process and:

    1.  Limit the number of unsuccessful access attempts, applying an incremental delay after several failed attempts (e.g. 1 minute delay after 3 failed attempts and +10 minutes for the following ones) to make it more difficult to use bot attacks.  
       

    2.  It must be able to block the system in case of reaching a set number (e.g. blocking the user after 10 failed attempts).  
       

    And as additional methods to ensure security:

    1.  Alma shall allow to automate a forced process of periodic password change (for example yearly, semi-annually, etc).  
       

    2.  Alma shall have a mechanism that allows the administrator to request a change of passwords if there is evidence that they have been compromised.  
       

    We understand that it is more complex, we believe it would be advisable that Alma allow the user to have a security method of authentication based on two-factor authentication (2FA), as offered today by most information systems (Google, Microsoft, etc.).

    With the implementation of these requirements, users would have their personal data more secure (both in terms of access to the system itself, as well as in anticipation of it serving as an entry vector for other tools), and the institutions would thus comply with the precepts of the ENS Spanish "National Security Scheme" in terms of minimum cybersecurity requirements.

    As an universities consortium from Galicia, CISUG, we are representing three member universities. Our univesrities have a security problem in the management the keys for internal users in Alma.

    Alma's internal authentication system allows the user can create complex passwords, but this should be a requirement, not the user's responsibility as to whether they are secure or not.

    Our request is that:

    1.  ALMA enforce passwords to be at least 8 characters long, and allow the system administrator to increase that minimum. 
       

    2.  ALMA allows to force mixed case, numbers, and special characters to créate paswords. 
       

    3.  Alma checks that the password is

       … more
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12. Change e-mail sender address for Collection Contribution Letter

    We have observed that Alma sends a “Collection Contribution Status Letter” for CZ contributions, which is different from the ones we can configure in our IZ letter administration. The letter that Alma sends comes from the “Alma Community Zone”, which prevents us from modifying any labels, HTML or sender addresses for these letters. This causes an issue for us because the e-mail sender is set to the Ex Libris’ default non-valid e-mail address “your.department@organization.com”. This sender address is flagged and filtered by our campus wide spam detection software.

    We do not require a personalized or customizable sender address, but we do need a valid one to avoid the spam detection. The domain “organization.com” is clearly not suitable for any production environment.

    We have observed that Alma sends a “Collection Contribution Status Letter” for CZ contributions, which is different from the ones we can configure in our IZ letter administration. The letter that Alma sends comes from the “Alma Community Zone”, which prevents us from modifying any labels, HTML or sender addresses for these letters. This causes an issue for us because the e-mail sender is set to the Ex Libris’ default non-valid e-mail address “your.department@organization.com”. This sender address is flagged and filtered by our campus wide spam detection software.

    We do not require a personalized or customizable sender address,… more

    14 votes

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13. Hodder Education Magazines

    I found the Hodder Education Magazines collection in the community zone
    GLOBAL E-COLLECTION ID: 614900000000002715
    E-COLLECTION NAME: HODDEREDUCATIONMAGAZINES
    The 'Type' is Database but this should be a Selective package with portfolios attached. Please see the website: https://www.hoddereducation.com/magazines?campaignid=20731573436&adgroupid=154982214693&adid=678956359353&gad_source=1&gclid=EAIaIQobChMInoXZqrevggMVVPh3Ch3vAQx7EAAYASAAEgJ2BvD_BwE.
    Please can this collection be changed to selective package with portfolios to activate.

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14. attachement tab in e collection editor

    can we have an attachements tab in e collection editor so we can attach useful docs/comms relevant to that source, thank you

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15. Tables need an option to clear the default value

    There are various code tables in Alma that prompt you to choose "Default Value -- Yes/No" when adding a row to the table. Once multiple rows have been added, it's possible to select one value to be the default value. However, once one value has been chosen as the default at any point in time, there is NO option to clear the default value (short of deleting the default value row which causes other problems). There are times when we don't want a default value but "Yes" was chosen by mistake when adding a new row.

    One example of this kind of table is the reporting codes for Acquisitions. We're getting a lot of "junk" data because a default value has been selected and if staff don't think to look at that field when working with the POL, the data gets left there.

    There are various code tables in Alma that prompt you to choose "Default Value -- Yes/No" when adding a row to the table. Once multiple rows have been added, it's possible to select one value to be the default value. However, once one value has been chosen as the default at any point in time, there is NO option to clear the default value (short of deleting the default value row which causes other problems). There are times when we don't want a default value but "Yes" was chosen by mistake when adding a new row.

    One example of this… more

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16. Add the Inventory price, Receiving date,Inventory date fields on the output results display

    It is important for the acquistition staff to add the following items to the display options based on the output results display retrieved by the physical item:

    Receiving date
    Inventory date
    Inventory price

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17. Archived Reading Lists show up in Reading List Tasks

    When I archive reading lists, they show up in reading list task section and there isn't way to remove them from there. I don't need know that they've been archived, so it would be nice if they didn't show up in this area since I use it to monitor reading lists I'm currently working on. If there is a way to configure this, so they don't show up, I haven't been able to find any documentation for it. (Most of the time I get pointed to Leganto and we don't use it)

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18. Add a job that can set the CDI option collectively

    We would like you to add a job to set "Activate for search in CDI" collectively for the electronic collection set of CZ.
    Also, please add a job to batch update the following CDI options for the electronic collection set of IZ.
    - CDI Search activation status
    - We subscribe to only some titles in this collection
    - CDI-only full text activation
    - Do not show as Full Text available in CDI even if active in Alma

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19. Increase password strength requirements

    Our institution's security protocols require certain password strength requirements that do not align with ExL's general password guidelines of 8 characters or greater. With the rise of identity theft and database exploits, ExL standards are not up to date with current guidelines. Our institutions minimum password requirements are:

    i. Be at least 15 characters long
    ii. Be no more than 127 characters long.
    – Some applications limit the number of characters that can be used.
    iii. Not be used for the user’s other accounts.
    iv. Not consist of a common phrase.
    v. Not be based on something that’s guessable by knowing you or by reviewing information about you.
    vi. Not consist of letter or number patterns.
    vii.Not be similar to the user’s previous passphrases.

    Our institution's security protocols require certain password strength requirements that do not align with ExL's general password guidelines of 8 characters or greater. With the rise of identity theft and database exploits, ExL standards are not up to date with current guidelines. Our institutions minimum password requirements are:

    i. Be at least 15 characters long
    ii. Be no more than 127 characters long.
    – Some applications limit the number of characters that can be used.
    iii. Not be used for the user’s other accounts.
    iv. Not consist of a common phrase.
    v. Not be based on something that’s guessable by… more

    9 votes

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20. Add feature to change the background dark and the letters white in Alma

    Please develop a way to change the background dark and the letters white. Reworded in hopes of getting an update on the previous idea from 2019. At that time it was stated this feature would be on a future roadmap, but we haven't seen anything yet. This is an important feature for those of us who spend a lot of our work time in Alma.

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