Alma
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144 results found
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Be able to see the full email message when using Send email to partner or Send query to patron
Currently we cannot see the full context of these email messages, we only see the “body” of the email, but that does not include any pre-set text or the greeting and signature.
Staff are left guessing what information is included in the full message, and the sent messages often look poorly composed and unprofessional. It is inconvenient and time consuming to find the templates to check the complete message before sending. Knowing what the full message looks like at the moment of writing, would help staff decide exactly what to write in the email
Message.3 votes -
Be able to see the full email message when using Send email to partner or Send query to patron
Currently we cannot see the full context of these email messages, we only see the “body” of the email, but that does not include any pre-set text or the greeting and signature.
Staff are left guessing what information is included in the full message, and the sent messages often look poorly composed and unprofessional. It is inconvenient and time consuming to find the templates to check the complete message before sending. Knowing what the full message looks like at the moment of writing, would help staff decide exactly what to write in the email Message.
3 votes -
Be able to cancel, or reject, a request that is updated as shipped in error
Sometimes lenders update a request as shipped in error. Once we have confirmed with the partner that we will never receive that item, we should be able to either cancel the request, or reject it so it moves on to another partner. Currently we can only “receive” and “return”, but that creates incorrect analytics reports.
3 votes -
Feature Request for Individual Interlibrary Loan Requests
We would like to request a functional enhancement regarding individual borrowing requests in the following menu:
[Alma > Fulfillment > Resource Sharing > Borrowing Requests]
When a user at an Alma customer institution (e.g., a university library) submits a KERIS interlibrary loan (ILL) request via the library website, the request is received in the Alma menu above. In such cases, the staff in charge of resource sharing must separately submit the request through WILL (the KERIS interlibrary loan system).At this stage, the staff would like to send a notification email to the user confirming that the interlibrary loan request…
6 votes -
File Naming
Current system behavior replaces user-defined file names with the Rapid request no. and the Cross Ref IDs during the delivery process. To meet ADA Title II standards, we need the system to preserve the original staff-assigned filename when the file is delivered to the patron.
34 votes -
Support CID: resource_sharing_request_id in Letters
The Internal Identifier (XML resourcesharingrequestid) is the required file name for the batch automatic delivery of digital lending requests via the Automatically Ship Rapido Digital Requests job. The Internal Identifier is 17 characters. Supporting CID: resourcesharingrequestid within print slip letters XSL would allow the Internal Identifier to be scanned by a barcode scanner during the digitization workflow of physical materials instead of an operator manually typing in a 17 character identifier which increases errors and is time consuming.
3 votes -
Add "Any" as selectable format for Resource Sharing requests
The Resource Sharing request form does not allow a blank default (at least for books).
And you cannot have different default values for Article and Book requests.Having the option "Any" available would give flexibility and allow to have no default value.
3 votes -
Shipping Cost Lender Rules - Partner Organization Type
It would be great if ‘Partner Organization Type’ could be added as a parameter in the ‘Shipping Cost – Lender Rules.’ This would allow us to set the Partner Organization Type for new partners instead of having to select each new partner individually.
5 votes -
Support file exchange via Odyssey
While we are able to send and receive files with other Alma, Rapido, and RapidILL libraries via RapidX, the resource sharing world is much larger than these three systems. While ExLibris talks about supporting interoperability, we are not yet able to receive files using the file sharing method dominant among our peers, even though its platform is open source. Odyssey is a major player in the library secure file exchange world, and while we stress to our partners that they need to send non-returnables to us via other methods, often folks forget, deliver via Odyssey, and assume the request is…
4 votes -
Add Resource Sharing Partner Setting for ILLiad Cleared Status
When a library creates a resource sharing partner for ILLiad and checks the Create User in ILLiad box, Alma does not pass a Cleared value in the CreateUser ILLiad API call. This means all ILLiad user records created by Alma need to be manually cleared. Please add a new setting to the ILLiad resource sharing partner type that allows libraries to select a Cleared value of either "No" or "New".
34 votes -
Hide Resource Sharing request button from all Primo records in a particular Primo View/Alma Campus
We wish to hide the Resource Sharing request button from appearing on all Primo records when viewed by a particular Primo view/Alma Campus.
We can currently set Discovery Interface Display Logic to "Hide service Resource Sharing Request" at the Institution level - which achieves what we want, but unfortunately blocks Resource Sharing requests on all of our Alma Campuses/Primo Views.
We would like to be able to configure the Discovery Interface Display Logic to "Hide service Resource Sharing Request" at the Campus Rules level, and thus achieve the above goal.
1 vote -
Separate Default Format Settings for Book vs. Article Requests - Resource Sharing Request configuration
Separate Default Format Settings for Book vs. Article Requests - Resource Sharing Request configuration
Summary:
Currently, Alma does not allow libraries to configure different default Format values (Physical vs. Digital) for Book (Loan) requests versus Article (Copy/Scan) requests in the Resource Sharing Request form. The single “Delivery fields > Format” default applies globally to both request types even though these request types have very different workflows and downstream impacts.
Problem:
When the default format is set to Physical (helpful for book requests), article requests originating in Primo can be incorrectly submitted as Loan requests. This causes article requests to enter…
9 votes -
Resource sharing Rapido - matching process on 035 to allow for more granularity
When our users place a document delivery request or another library places a borrowing request for one of our items the system can look at System Control Number which includes OCLC number. This is good. If user has an OCLC it helps to ensure we are pulling the exact right item. But this includes anything in the 035 field. Currently we have the bib numbers from our previous system in the 035 which is standard practice. The system is matching on this number. This causes confusion and delays with requests. It would be helpful to be able to configure it…
1 vote -
Create a way of marking borrowing requests visually for Staff Attention
Sometimes we receive borrowing requests that need special staff attention when the item is received or returned. Examples include:
- When the other library is sending an invoice inside the item we are receiving
- When the other library requests special handling in the use of the loaned item
- When an item needs to be returned in special packaging or with insurance
- When an item needs to be returned with accompanying IFLA vouchers
- When an item has loose pieces which need to be checked for before return
- When the item received in a request did not come from the active partner
Student…
2 votes -
Add a user parameter to the copyright rules for accessibility
We work closely with our Student Accessibility Support office with particular regard to our students with print disabilities. Students let that office know that they opt-in to disclosure of their name to the library, so when it comes to digital access rights, they have elevated permissions. This impacts any in-copyright materials that are digitized solely for accessibility as well as items we have in controlled digital lending.
To complement what we have done with regard to digitized materials in our catalog, we would also like to add a parameter to the copyright rules so when these patrons make chapter or…
2 votes -
Add ability to sort by due date
In certain circumstances, such as when working with renewals or overdue books, we are looking specifically for books with certain due dates. However, currently the system does not allow us to sort sets by due date, and this can make the requests we need to work on hard to find. Adding the ability to sort by due date will save staff time and frustration.
4 votes -
NZ and IZ environment: deletion of electronic collection in IZ should also delete records from NZ
NZ and IZ environment: deletion of electronic collection in IZ should also delete records from NZ
6 votes -
Rapido – Popup warning when local/consortium copy exists
We have more than 4 millions documents in our consortia, and a Rapido service. Sometimes patrons order a document via Rapido while this document is available locally. This can be choice or an error. To avoid errors, Rapido should display a configurable popup whenever a patron submits a Rapido request for an item that is available in our consortium. The popup would warn the user that a free local loan exists and ask for explicit confirmation before sending a paid ILL request, for example: “One or more copies are available from your library network for free loan. Would you still…
18 votes -
Allow Resource Sharing Request status as displayed in user account to be customizable
When viewing resource sharing requests in a patrons account the system truncates the request status description. For example status of Ready to be sent is truncated to Ready. Desk staff (not always those who work directly with RS requests) see Ready they assume the item is available for pick up. While we can train staff given the large number of staff and turnover, ensuring everyone knows and retains the information about what those truncated status descriptions mean is a nearly impossible task. We would like to be able to customize the display for our library to use language that makes…
3 votes -
Buffer periods for Last Interest Date for Borrowing Requests
ISSUE: Quite a few of our borrowing requests are getting cancelled automatically by Alma, because people are setting a Last interest date of the same day or the next day. Unrealistic expectations are being created by the Last Interest Date. Yet, staff find it useful to know the Last Interest Date for borrowing requests where the patron indicates a date some time into the future.
LOCATION: ILL request form, patron facing (e.g. in Primo VE).
SOLUTION: Allow buffer periods to be implemented on the Last Interest Date. For example, a library may choose to create a 10 day buffer for…
11 votes
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