Rapido – Popup warning when local/consortium copy exists
We have more than 4 millions documents in our consortia, and a Rapido service. Sometimes patrons order a document via Rapido while this document is available locally. This can be choice or an error. To avoid errors, Rapido should display a configurable popup whenever a patron submits a Rapido request for an item that is available in our consortium. The popup would warn the user that a free local loan exists and ask for explicit confirmation before sending a paid ILL request, for example: “One or more copies are available from your library network for free loan. Would you still like to proceed with your interlibrary loan request, a paid service charged according to the fees in the link?” This feature would reduce unnecessary Rapido/ILL costs, promote use of local and consortial holdings, and improve transparency for patrons while preserving their freedom of choice.