Be able to see the full email message when using Send email to partner or Send query to patron
Currently we cannot see the full context of these email messages, we only see the “body” of the email, but that does not include any pre-set text or the greeting and signature.
Staff are left guessing what information is included in the full message, and the sent messages often look poorly composed and unprofessional. It is inconvenient and time consuming to find the templates to check the complete message before sending. Knowing what the full message looks like at the moment of writing, would help staff decide exactly what to write in the email Message.
3
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Mark Paris
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