Alma
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127 results found
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Include the workflow step status of a "pick from shelf" request in the API
If a "pick from shelf" request is created in Alma, it initially has the workflow step status "new". After printing the Resource Request Slip Letter, the workflow step status switches to "in process", showing that the request is now being fulfilled (meaning an employee is now picking the item from the shelf).
If this difference was included in the API call, it could be used by a discovery system to enable patrons to cancel a request only if the Resource Request Slip Letter has not yet been printed. Thus, patrons could cancel "new" requests, but not those that are "in…
6 votes -
Stop Change Due Date from overriding hold request
There's an issue we're having where changing the due date of a loan allows the current owner to extend their checkout time, even after a hold request has been placed. We have Alma configured so that it prevents a renewal from occuring, but change due date seems to ignore that function.
1 vote -
Generate item-level request for reading room materials
Currently, if there is one copy of an item in general stacks and another in a reading room location, assuming both are available, Alma will prioritize the stacks copy for requests and the request form will be based on the stacks request TOU. Some institutions use reading rooms for Special Collections materials, so the items may not be interchangeable and if a patron requests the reading room copy, we want the request to be specific to that item and the form to follow the reading room request TOU (limiting the pickup location).
Giving the items unique descriptions forces item-level requests,…
3 votes -
Alma to automatically process pending requests when recalls are switched back on
During Easter and Christmas vacation we turn off recalls in Alma, so requests are still placed by the user but recalls are not made. After the vacation, we turn recalls back on however Alma does not 'catch up/update' the pending requests into a recall.
We would like Alma to therefore be able to process those requests in pending and turn them into recalls once the recalls have been switched back on.
3 votes -
When cancelling requests from the pick list, display a warning message
On the pick list, requests are displayed at a title level. This means it is possible that multiple requests are present for the title. When clicking 'cancel request' from the title, all requests are cancelled, not only the first one. Since this behaviour occurs even when requests are from different requesters, for different volumes or different digitisations, we would like a warning message to appear before deleting multiple requests from this screen.
1 vote -
Monitor Requests Workbench: export
When exporting (digitization) requests via the Monitor Request Workbench, we would like an overview containing also the specific request info (chapter title, pages...). The latter info can now only be obtained by manually clicking on "Edit" per request and this is only possible for active requests. For multiple digitization requests on 1 item, it is useful have all desired pages/titles exported in one overview for swift handling. Also for completed requests, it is valuable information to have all requested pages/titles in one overview.
Desired export:
- request ID + request info
- all requests (not only active)11 votes -
Change / improve the Booking process for staff and patrons
Hi all,
We wish to submit a proposal to change the current booking process for staff creating a booking request in Alma AND for patrons creating their own bookings in PRIMO VE.
Now, Alma’s option to submit ‘’ Booking ‘’ requests requires us to first search an item, select it and then enter booking times for each piece of equipment desired, which is very time consuming.
When patrons book equipment, they often need up to 10 or more pieces of equipment for the same booking period. This is quite inconvenient and increases the risk of mistakes in the process.
In…
41 votes -
User Requests Should Pop or Be more Visible for Cataloguers
When cataloguers are processing new books or fixing bibliographic records or item records, there is no notification that a user has requested the item we are working on. We won't know to give the item to Fullfillment so that they can put the item aside for the user.
I know there is a little number that indicates there is a request, but for new books ordered in there is already 1 request from Acquisitions. This does not pop-up and it is just a little number that you can barely see in the results screen. It should be much more obvious…
3 votes -
Adding a physical holdings drop down to the request brief result would help in person enquiries.
Case - Currently, when a user requests an item. If the user then comes to the libary and asks a college librarian to update them about how long before the item is ready to collect. If they search for the request and no item has been return that can fulfill the request. It takes 2/3 extra clicks to go via the 'view title in search' and find out the current availability of the items within that record.
Solution - It would better if it was possible to click on a drop down of all physical holdings on that bibliographic record…1 vote -
Ability to edit request priorities
We would like the ability to edit, i.e. rename or translate, the names of the request priorities in the Manual priority drop-down menu in the request queue. It is not entirely obvious which to choose, and we would like to be able to eg. number them from 1. to 8. It was suggested to us by Ex Libris support that we promote this question through Idea Exchange.
3 votes -
Physical Item Hold Requests
Multi site library - prevent users from placing a physical item hold request on items that are available on the shelf of the library they are placing the hold request from - if the item is not available on the shelf but a copy is available at a different location then placing a physical item hold request should be allowed.
2 votes -
Override patron physical item request Limit
There is a Max. physical item requests in Patron Limits.
However there doesn't appear to be an ability to allow staff to override this limit, which from time to time they need to do.
I propose that there is a parameter that allows staff with a particular role the ability to override this limit.1 vote -
Ubicación temporal no prestable. Gestión de reservas
Al escanear un libro con reserva, ubicado en una localización temporal, Alma automáticamente activa la reserva y envía un correo electrónico al usuario, indicando que el libro está disponible en el estante de reservas activa.
A pesar de que la política de préstamo configurada para dicha ubicación temporal no permite realizar el préstamo.Solicitamos que cuando por política de préstamo, no sea posible realizar el préstamo de un libro reservado, no se active la reserva y no envíe correo electrónico al usuario.
19 votes -
Scan item barcode in Manage Patron Services
When using "Fulfillment -> Manage Patron Services" to view a user's account, the "Submit Request" button presumably could be used to put a hold request on an item for that user, but the only search index that this method allows is "All Titles". You can search for a title, and you can use the hamburger menu button to open up other options like MMS ID, ISBN, etc., but even this and the further embedded Advanced search only uses "All Titles". This means that you can't scan an item's barcode and put a request on that item using the "Physical Titles"…
8 votes -
Library of Last Resort
Hello. On the 'Level of service required' drop-down menu, could you add 'Library of last resort' as an option? Or have it as a standalone field to tick? Thanks.
6 votes -
ILL cancel/reject workflow - "Lender Reject Email Letter"
ILL workflow scenario of a library with several sublibraries.
- Step 1: The (central) Resource Sharing Department creates a fulfillment request to receive a book from a sublibrary (to be sent via interlibrary loan).
- Step 2: The sublibrary can not or will not send the book and therefore the sublibrary cancels the request. This also triggers a "Lender Reject Email Letter" to ILL partner.However, the fulfillment request cancellation form only provides these fields:
- Cancellation reason
- Cancellation noteBut a "Lender Reject Email Letter" needs the following fields:
- Reject reason
- Note to partnerThe "Cancellation…
33 votes -
Alma-D waitlist - allow users to remove themselves and monitor waitlist status
Currently when a user joins a waitlist for a digital object (Alma-D / Alma Digital), they have no way to remove themselves after joining. This means that when their turn comes, the entire grace period must run before the object becomes available to the next user. The Delivery Registration Status Letter should include a link to remove oneself from the waitlist. In addition, the "Library Card" area in Primo/Primo VE should show the user their place in the waitlist (with details, e.g. estimate of time remaining) and also provide a link to remove themselves from the waitlist.
56 votes -
Allow customization of the Notify User check box in Confirm Request Cancellation box.
Current default is that this item is checked, however with local processes, we would prefer not to automatically notify the patron in most circumstances. It would be better for us to opt-in than to opt-out.
1 vote -
Add task list- item request be rejected or be cancelled and become to "transit"
found that when the request(any request) is rejected in any way (by patron or librarian) the item's next step is "Transit", but there do not have task or list to let the librarian know.
it will cause these items stuck in "Transit" until someday we need them.
If we can add the task list to let the librarian know which item we should handle it should be better.
(according to case 06525736 )11 votes -
Prioritize requests by location or fulfillment unit
When a user submits a request at the title level in Primo VE there should be a way to prioritize certain items in a holding by location or fulfilment unit. For example, if a book has copies available in a circulating location, but there are also copies available in a non-circulating collection that is managed by a Reading Room desk, the circulating item should always get priority.
17 votes
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