Not "Notify user" when canceling a "Patron physical item request"
In most situations we don’t want a request cancellation to be sent to users when we cancel a patron physical item request (Ful Cancel Request Letter). But since the checkbox “Notify user” is checked by default, the letter often gets sent by mistake, resulting in users thinking they will not receive the requested material, when in fact they will. We want the checkbox to be unchecked by default. Maybe this could be a configurable option in Alma (whether the checkbox is checked or not) so that each library can decide this for themselves?
9
votes
Bodil Wik
shared this idea
-
Caroline L. Brown
commented
Yes to this! and in general, allow institutions to set all default responses as they need to. Institutions have different use cases. Providing configuration in this area would be are great benefit.