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  1. 656 votes
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    20 comments  ·  Primo » Primo VE  ·  Admin →
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    Bodil Wik commented  · 

    Dear Yael,
    Here comes an attachement in order to show the problems we have at Uppsala university.
    Best regards
    Bodil Wik

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    Bodil Wik commented  · 

    Uppsala university also strongly supports this request. When relations for 830 $x generates related items in Primo, it gets very difficult for users to request the right material. There is no way to stop another item from the same series to be requested instead of the item bound with the item the user wants.

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  2. 1 vote
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    0 comments  ·  Primo » Primo VE  ·  Admin →
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  3. 6 votes
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  4. 3 votes
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  5. 188 votes
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    Bodil Wik commented  · 

    Clarification: At Uppsala University we do not want the letter triggered when a due date is changed, but we do want to schedule the letter to be sent at intervals for all users. As it is now, we have to plan ahead when to send the Borrowing Activity Letter and only activate it when the job is running or we will get these extra letters sent when due dates are changed (the users do not understand why they receive the letter and contacts the library). We would like to be able to just activate the letter and letting it run by itself like other letters and we are also troubled by the ‘fail’ message for staff.

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    Bodil Wik commented  · 

    At Uppsala university we want to send the letter, but not triggered by renewals or changing due dates in Alma.

  6. 6 votes
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  7. 167 votes
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  8. 121 votes
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  9. 128 votes
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  10. 172 votes
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  11. 19 votes
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    0 comments  ·  Alma » Analytics  ·  Admin →
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  12. 230 votes
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  13. 54 votes
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  14. 66 votes
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    2 comments  ·  Alma » Analytics  ·  Admin →
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    Bodil Wik commented  · 

    I just voted for this. At Uppsala university we would very much like to have statistics for this and it is just not possible. If we use for example loan date and filter out a date period for that: then we will not count the automatic renewals for the loans where the automatic renewals are made at a later date. We need to be able to count the automatic renewals by dates directly connected to automatic renewals.

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  15. 177 votes
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    Hi,

    The login for an account that is managed in an external IdP (such as a Shibboleth IdP), is done by the IdP and not by Alma. Alma does not control the success of this type of login.

    Alma does control the login status if the user record is internal, i.e. its password is managed in Alma. In that case, we will indeed allow the login to succeed even if the user is expired.

    The user record status will be verified when calculating:

    • GetIt services (hold/digitization/resource sharing)
    • My Account renew loan option

    In either case, the account will be considered active only if:

    • The user record status is active
    • The user record expiry date is not in the past
    • The user’s patron role is active
    • The user’s patron role’s expiry date is not in the past

    The login, however, will not be affected by these conditions.

    Thank you,
    Moshe

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    Bodil Wik commented  · 

    More details from Uppsala university:

    We are not able to use a Student Information System in order to register users in Alma. We use the API. Then the Alma user expiration date will not be synchronized with any local expiration date.

    When our users logs in using the university SAML authentication, the university server logs the user in, but in Primo the user is not logged in and the user will not receive any message explaining why. After the log in the user is just left in Alma without a clue to what just happened. The user is not logged in and thinks something went wrong and tries again but the same thing happens. The user is not given the possibility to understand what is happening.
    When a user (not affiliated to our university) logs in with the Alma authentication, the user will not be logged in, but there is a message that we have changed now so that it reads: “Invalid number and/or password. Or it is time to renew your account.” So at least these users have some chance of understanding what is happening.

    We would prefer that the user gets logged in and is able to see his/her loans and fines and fees but that there is a clear message displayed about the expiration date and the user will not be able to make requests or renew loans.

    This idea is planned. When?
    Best regards
    Bodil Wik

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    Bodil Wik commented  · 

    This is something Uppsala University is looking forward to as well.

  16. 5 votes
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  17. 13 votes
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  18. 17 votes
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    1 comment  ·  Summon » Analytics  ·  Admin →
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  19. 2 votes
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  20. 46 votes
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