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Caroline L. Brown

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22 results found

  1. Lost Loan Status

    18 votes
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    2 comments  ·  Alma » Fulfillment - Loans  ·  Admin →
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  2. Add block action for patron digitization requests in User Block Definitions

    118 votes
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    0 comments  ·  Alma » Fulfillment - Requests  ·  Admin →
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  3. Fulfillment Overrides without separate login

    67 votes
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    5 comments  ·  Alma » Fulfillment - Loans  ·  Admin →
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  4. Default options for tasks should be configurable by the library

    30 votes
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    3 comments  ·  Alma » Other  ·  Admin →
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    Caroline L. Brown shared this idea  · 

  5. Article level records from Alma should populate resource sharing form correctly

    50 votes
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    0 comments  ·  Primo » User Functionality  ·  Admin →
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    Caroline L. Brown supported this idea  · 

  6. More options to limit access to private patron information for student employees

    79 votes
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    4 comments  ·  Alma » User Management  ·  Admin →
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    Caroline L. Brown supported this idea  · 
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    Caroline L. Brown commented  · 

    Thank you for posting this idea. I do hope it's successful. A restriction is made mute when the persistent search still permits a restricted action.

  7. Not "Notify user" when canceling a "Patron physical item request"

    6 votes
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    1 comment  ·  Alma » Fulfillment - Requests  ·  Admin →
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    Caroline L. Brown commented  · 

    Yes to this! and in general, allow institutions to set all default responses as they need to. Institutions have different use cases. Providing configuration in this area would be are great benefit.

  8. Configuration of “Remote Facility” Library location

    1 vote
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    0 comments  ·  Alma » Fulfillment - Requests  ·  Admin →
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    Caroline L. Brown shared this idea  · 

  9. Configuration option to prevent Digitization request when item is on loan.

    2 votes
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    0 comments  ·  Alma » Fulfillment - Requests  ·  Admin →
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    Caroline L. Brown shared this idea  · 

  10. Allow staff level renewing of items marked as "lost", or the ability to bulk process from "lost" to "found".

    154 votes
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    8 comments  ·  Alma » Fulfillment - General  ·  Admin →
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    Caroline L. Brown supported this idea  · 
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    Caroline L. Brown commented  · 

    The ability to perform bulk processes from "Manage Patron Services" is an essential function within library services. Currently when a faculty member has 100 "lost" books they would like to renew it takes an inordinate amount of staff time set to "found", clear fines (if necessary) then renew.

  11. sound alert for pop-up windows

    169 votes
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    5 comments  ·  Alma » Fulfillment - General  ·  Admin →
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    Caroline L. Brown commented  · 

    Great news! When will this be released?

    An error occurred while saving the comment
    Caroline L. Brown commented  · 

    This isn't strictly a training issue. Sound alerts would be helpful for all Alma users - not just student workers. When there are connection issues and/or Alma is slow to respond a sound alert would prompt the user who may be processing materials more quickly than Alma responds. Sound alerts are not an unreasonable expectation in 2020. And there’s the general issue of Alma design and accessibility. A sound alert would be helpful to someone with a visual constraint.

    Caroline L. Brown supported this idea  · 

  12. Purge User Records – Add field to prevent purge of users with active requests.

    3 votes
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    0 comments  ·  Alma » User Management  ·  Admin →
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    Caroline L. Brown shared this idea  · 

  13. Provide a configuration to limit by material type to a specific pick-up location

    5 votes
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    0 comments  ·  Alma » Fulfillment - Requests  ·  Admin →
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    Caroline L. Brown shared this idea  · 

  14. Item Policy Code Table issues

    7 votes
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    0 comments  ·  Alma » Fulfillment - General  ·  Admin →
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    Caroline L. Brown supported this idea  · 

  15. Option to define which library will serve a patron digitization request with priority

    41 votes
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    0 comments  ·  Alma » Fulfillment - Requests  ·  Admin →
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    Caroline L. Brown supported this idea  · 

  16. Prevent placing different request types on the same item

    1 vote
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    0 comments  ·  Alma » Fulfillment - Requests  ·  Admin →
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    Caroline L. Brown shared this idea  · 

  17. option to "Send Return Receipt" from "Return items"

    55 votes
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    4 comments  ·  Alma » Fulfillment - Loans  ·  Admin →
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    Caroline L. Brown commented  · 

    Agreed, being able to send a receipt directly from "Return Items" would be an enhancement to the return process for patrons and staff.

    Caroline L. Brown supported this idea  · 

  18. Let every institution to configure due dates according loaning library (no only owning library).

    22 votes
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    1 comment  ·  Alma » Fulfillment - Loans  ·  Admin →
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    Caroline L. Brown supported this idea  · 
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    Caroline L. Brown commented  · 

    This would be a very good enhancement as it would be more intuitive for library users. Most library users use the same library location for circulation. Having the due date based on the library calendar of the lending library makes for a better customer service experience.

  19. Change due date when patron account expiration date reduced

    332 votes
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    24 comments  ·  Alma » Fulfillment - Loans  ·  Admin →
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    Accepted  ·  AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) responded

    When a loan due date is shortened due to patron expiry, Alma will retain and internal  an indication for that on the loan record. This way when the patron expiry is updated (shortened OR extended) the loan due date will be recalculated using the loan date (i.e. as if the recalculation is happening at loan time). 


    This way, the due date may be extended or shortened according to the new expiry date.

    Caroline L. Brown supported this idea  · 

  20. Use Pieces field from item record to trigger a confirmation pop-up at checkout or return

    24 votes
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    5 comments  ·  Alma » Fulfillment - Loans  ·  Admin →
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    Caroline L. Brown supported this idea  · 
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