option to "Send Return Receipt" from "Return items"
When I'm returning books from the drop box, using "Return Items", I would really appreciate the option to "Send Return Receipt" in cases where the patron has accrued fines. It makes sense from a customer service standpoint - rather than the fine eventually going to billing (and adding the billing fee) without ever letting the patron know that they owe a fine. This is similar to the last idea posted, but subtly different, so I thought I'd go ahead and suggest this.
Please add this feature...
I would like this option just so when patrons say no they don't want a receipt but then change their minds we can still send them a receipt. I agree that it would also be nice to send return receipts for billed items so there are no surprises.
We would also like to have this feature. This way we don't need to ask for the patron's ID to open their account to then check in the item and have the receipt option. Just scan in the item, click on Send Receipt and send the patron on their way.