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143 results found

  1. Make all Address Types usable for Personal Delivery

    Only addresses with an Address Type of 'Home' or 'Office' can be used for Personal Delivery. This is a problem for us because the addresses that come through into Alma for each user from our student information system integration are in Address Types ‘Home’ and ‘School’. We don’t use ‘Office’. We are unable to get the systems integration changed for local reasons. We would like to see all Address Types made usable for Personal Delivery, with options in the Request Terms of Use to enable us to show only the Address Types that we use and therefore that we want…

    4 votes
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  2. Intercept pickup location from ALMA and display different name in Primo

    In Primo, the pickup location dropdown list currently displays our library name. This value comes directly from the Alma library name configuration.

    Please create a function to intercept this value and display it instead as “Library Circulation Desk.”

    4 votes
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  3. Ability to queue borrowing requests for a temporarily inactive partner

    Hi,
    For resource sharing, we use Alma partners with the ISO profile type that are part of the Libraries Australia Document Delivery (LADD) network.

    When partner libraries suspend themselves from LADD services, their Status updates in Alma to Inactive.

    However, sometimes a Library is the only possible lender of material. In these cases, we would prefer to wait until the Library becomes Active again, instead of trying to source a partner overseas (for us in Australia, time-consuming and much more expensive, plus challenges with postal delays). At present, we add a Note to the request that it is to be…

    3 votes
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  4. Allow patron to create "Alias" that prints to Ful Hold Shelf Request Slip Letter

    When item that has a request is returned at the circulation desk, a Ful Hold Shelf Request Slip Letter is printed. There is a Patron name on the Print.
    There should be a possibility for a Patron to choose an "Alias" (Name or Number) that would be printed to the Letter.

    This could be an Address -field that patron can update in Primo. Then it would be printed to the slip letter.

    3 votes
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  5. Pick from Shelf, sort by title

    Hello,

    Currently our Pick from Shelf has 4 options to sort the titles:

    Location Name- Asc
    Location Name - Desc
    Call Number - Asc
    Call Number - Desc

    I would like to see the titles sorted into alphabetical order.

    Thanks!

    3 votes
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  6. See the same information in Monitor Requests & Item Process menu that is seen in Borrowing Requests menu

    It would be helpful to see the same information in the different places a staff member might check to see the status of a patron request. In the attached document, you'll see that there is much more useful information in the borrowing requests menu, including the preferred pickup location which is a critical detail. Can we have the same info display in both?

    3 votes
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  7. List the "Pick from Shelf" list, "Monitor Requests and item processes" and results from a "Requests" search in order from latest to oldest

    We would find it helpful if it were possible to view requests (both active and complete) in order from latest to older without the need to export and filter

    3 votes
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  8. Allow Request Notes to be edited even with complex Fulfilment Rules

    We introduced Fulfillment Rules to check if there are any "Process Types" assigned to an item and make them unrequestable. For example if an item is MISSING, REQUESTED, LOST, LOANED, etc.

    This allows an item without a process type to be requested fine. Unfortunately, the moment you try to edit the Request Note and update the request, it ends up rechecking the Fulfillment rules and oddly cancels the request.

    We were hoping we can use the edit Request Note process to mark items when our library officers have done 1st/2nd/3rd shelf searching of items before they become officially marked as…

    3 votes
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  9. Ability to edit request priorities

    We would like the ability to edit, i.e. rename or translate, the names of the request priorities in the Manual priority drop-down menu in the request queue. It is not entirely obvious which to choose, and we would like to be able to eg. number them from 1. to 8. It was suggested to us by Ex Libris support that we promote this question through Idea Exchange.

    3 votes
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  10. Alma to automatically process pending requests when recalls are switched back on

    During Easter and Christmas vacation we turn off recalls in Alma, so requests are still placed by the user but recalls are not made. After the vacation, we turn recalls back on however Alma does not 'catch up/update' the pending requests into a recall.

    We would like Alma to therefore be able to process those requests in pending and turn them into recalls once the recalls have been switched back on.

    3 votes
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  11. Generate item-level request for reading room materials

    Currently, if there is one copy of an item in general stacks and another in a reading room location, assuming both are available, Alma will prioritize the stacks copy for requests and the request form will be based on the stacks request TOU. Some institutions use reading rooms for Special Collections materials, so the items may not be interchangeable and if a patron requests the reading room copy, we want the request to be specific to that item and the form to follow the reading room request TOU (limiting the pickup location).

    Giving the items unique descriptions forces item-level requests,…

    3 votes
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  12. Configurable hard coded date for request expiry

    We've struggled with users not understanding the purpose of the 'Not needed after' date field in the various request forms linked to Primo VE. This often means we received requests with supplied 'Not needed after' dates of a few days later meaning they're cancelled before even being in transit or picked, particularly on unstaffed weekends. Relabelling the field hasn't helped matters due to users not paying attention to it and thinking it's a 'needed/collect on' mandatory date.

    If possible we would like the ability to set a hard coded expiry range for non-processed requests. For example, if a recall request…

    3 votes
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  13. Add the ability to group select items in the 'Monitor Requests & Item Processes' view, the same as we can in 'Expired Holdshelf'

    It would be useful to be able to group select items in the 'monitor requests and item processes' so that transit labels for them can be printed in bulk. Currently these have to be done individually per item. The ability to group select items already exists in the 'expired holdshelf' view so would (hopefully) be easy to implement

    3 votes
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  14. Be able to restrict certain libraries to particular user groups only

    We need to restrict who can access one of our libraries by user groups. We need to restrict one of our libraries to only be used by users with a certain user group. We want to restrict who can collect a hold request by user group for one of our libraries.

    3 votes
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  15. Adding a parameter to block the request queue for physical items at the title level

    The request queue can be confusing for library users, as such requests are often canceled due to lack of copies. With title-level requests, the library should be able to decide whether or not to allow a queue for physical item requests. It should be possible to create a parameter for this to allow blocking the queue.

    3 votes
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  16. Copyright Statuses within Digitization Fulfillment requests

    In Alma's fulfillment area, processing a library/patron digitization request often requires multiple steps to get copyright approval. Currently, the copyright clearance process is a single step - a check against the Copyright Clearance Center (CCC), but if a publisher or rightsholder isn't part of CCC, the licensing process must be managed outside of Alma.

    If the digitization request is a product of a citation (ie from Leganto or Alma COurse Reserves), then it would be helpful to include relevant course data and the number of students in the course as part of the request.

    We propose adding a new state…

    3 votes
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  17. pick from shelf Ability to see multiple libraries

    Make it possible to see and pick from shelf options from multiple libraries without changing physical location in Alma. Currently, to view pick-from-shelf options from multiple libraries, you must change your physical location. It would be better if we could see all pick from shelf requests in one place.

    3 votes
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  18. Sending On Hold Shelf Letter

    When scanning a barcode in Fullfilment - Checkout/Checkin – Returns items
    • Printing the Ful Resource Request Slip Letter
    • Change of document status in “Hold shelf”

    But no print On Hold Shelf Letter

    The operator can place the request on the reservation shelf but the reader is not notified

    Can the action “Returns items trigger the printing of the letter “On Hold Shelf Letter” ?

    3 votes
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  19. Physical Item Hold Requests

    Multi site library - prevent users from placing a physical item hold request on items that are available on the shelf of the library they are placing the hold request from - if the item is not available on the shelf but a copy is available at a different location then placing a physical item hold request should be allowed.

    2 votes
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  20. User Requests Should Pop or Be more Visible for Cataloguers

    When cataloguers are processing new books or fixing bibliographic records or item records, there is no notification that a user has requested the item we are working on. We won't know to give the item to Fullfillment so that they can put the item aside for the user.

    I know there is a little number that indicates there is a request, but for new books ordered in there is already 1 request from Acquisitions. This does not pop-up and it is just a little number that you can barely see in the results screen. It should be much more obvious…

    2 votes
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