There is a need to provide our faculty librarians with a role that allows for a read only view of the user record information e.g. user details, addresses, contact details, etc.

Currently, all user notes (which can be added manually) are hidden behind the "notes" tab (which can't be manually added), as shown in the attachment. It would be great if a specific type of "user notes"(for example, circulation notes) could be listed under "notes" tab, so that those notes will be more obvious to desk staff.

When creating TOU for User Registration, we should have the ability, much like with due dates in Fulfillment, to set the expiration date to not only various amounts of time, but to a calendar date. We have some patrons who end their privileges at the end of the semester, and it would be very helpful.

It would be helpful if Alma had an email letter that was linked to the user expiry date and could be sent to the client once their account is due to or has expired.

According to Swiss Data Protection Laws, all notes in a patron file have to be viewable by the patron.

As consequence, we want either:
- Only have public notes in the patron file. Non public notes do not exist. This may be an option that can be activated or deactivated by administrators.
Or:
- The User Viewable attribute is ticked by default. Again, this may be activated or deactivated by administrators.

It would be beneficial to all users to have a "Forgot your password?" link on the login page to get a reminder via e-mail, or be able to reset your password. This current system of having it completely controlled by the administrator is antiquated and needs to be replaced.

It would be useful to have a button that says "Today" or "Current Date" when changing either the Expiration date or the Purge date. We often have to update records for staff and faculty who terminate and having that button would save a lot of time.

I would like to be able to change user role information (roles status, expiration date, delete or add a role) via the Student Information System external integration batch uploads. Currently, user roles can only be modified manually in the UI or with an API call.

I notice that I have 356 system job notifications in the attachments tab of my Alma account. Apparently these can only be deleted one at a time, which would take at least an hour or so. It doesn't appear in the letter retention section, so please could you introduce an option to batch delete these?

We would like to to have more than one instance of the drop-down menu (identifier1 field) and input field so we can fill in more than one identity type in the registration form for a quick registration of the patron.

In the display of Roles for a given user, displaying the Status Date (when the Role was created or last edited) is virtually useless. Much more valuable would be to instead display the Expiration Date for that Role. This is something that we must currently click into the record to see, and is something of much more value -- especially when checking on the status of student staff.

With our previous library system, Aleph, we were able to send a customized Welcome Letter to the patrons whose profiles had been created either automatically or manually.

The Welcome Letter allowed us to promote the library services to an audience that was often not sufficiently informed.

There is no such a possibility in Alma.

It could be great if, daily or weekly, a job identifies the brand new patrons and sends them a highly customizable letter.

Thanks,

Sergio

It would be useful if there was an indication of the Profile used that added each role to a given users account.

It would be really useful to have a 'Save and Continue' button when updating user information as edits can easily be lost if the user record closes (timeout). It would also mean that you could save the changes for one tab at a time.

To add the exact purge date option rather then use days since purge date. If the date option is available, we can run a job and set the purge exact purge date rather than purge users that are not meant to be purged

When the system sends an email to users, it should be possible to for the user to reply to that email and the response to appear in Alma in the appropriate place (prob along with a notification so staff can see that there is a reply for them). This would avoid having to manage email conversations outside of Alma. Not only would this be of benefit to Alma, but it could benefit other Platform products such as Esploro and potentially Leganto.

We do not use external SIS upload. However, it would be fantastic to be able to batch upload internal users from a template, like we can do with portfolios. At the start of each school year, we could use the list of incoming students very easily.