Idea Exchange Login
Get rid of what has been called the "magic link" login for the Idea Exchange. We'd like to go back to just a username and password. ("Magic link" is what it's been called on ALMA-L. It's where instead of asking for a username and password, you have to enter your password and wait for an email.)
The platform used for Idea Exchange is called User Voice. User Voice has changed the authentication mechanism appx 2 month ago, to gain more security.
This is not configurable to admins and apply to all type of users by UserVoice.
https://help.uservoice.com/hc/en-us/articles/360058706693-UserVoice-Authentication-Updates-
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Lisa Hatt commented
I don't suppose asking to move away from User Voice would gain any traction?
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Janet Morrow commented
I agree that this is more cumbersome than it needs to be. Has there been some problem with the site that they feel the need for the added security?
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Tom Kistell commented
Absolutely! It's really inconvenient and could discourage engagement with Ideas Exchange, which would be a great shame.
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Deborah Fitchett commented
Agreed. It takes so long for the email to arrive I go away to do something else, then come back and discover that the email link has now expired and I have to start again...
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Ulrikke Greve Olufsen commented
Agreed! This way of logging in is very clunky.
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Lisa Hatt commented
It's absolutely a pain and seems like a solution in search of a problem. Was there some issue with the password system that ExL did not make us aware of before changing it?
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Manu Schwendener commented
I agree that the new method is cumbersome – not least because 'remember me' is not working.