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113 results found

  1. Sorting Lending Requests

    Add option to sort by Call number to Resource Sharing Lending Requests

    1 vote
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  2. Alternative work order behavior - Usage should be departmental, not individual

    We would like an alternative to how work orders work now. We want the department (or “agent”) to initiate the request, rather than an individual using their own personal account. So that usage is calculated as “departmental” or work order, rather than the individual.

    1 vote
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  3. Allow customization of the Notify User check box in Confirm Request Cancellation box.

    Current default is that this item is checked, however with local processes, we would prefer not to automatically notify the patron in most circumstances. It would be better for us to opt-in than to opt-out.

    1 vote
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  4. Override patron physical item request Limit

    There is a Max. physical item requests in Patron Limits.
    However there doesn't appear to be an ability to allow staff to override this limit, which from time to time they need to do.
    I propose that there is a parameter that allows staff with a particular role the ability to override this limit.

    1 vote
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  5. Adding a physical holdings drop down to the request brief result would help in person enquiries.

    Case - Currently, when a user requests an item. If the user then comes to the libary and asks a college librarian to update them about how long before the item is ready to collect. If they search for the request and no item has been return that can fulfill the request. It takes 2/3 extra clicks to go via the 'view title in search' and find out the current availability of the items within that record.
    Solution - It would better if it was possible to click on a drop down of all physical holdings on that bibliographic record…

    1 vote
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  6. When cancelling requests from the pick list, display a warning message

    On the pick list, requests are displayed at a title level. This means it is possible that multiple requests are present for the title. When clicking 'cancel request' from the title, all requests are cancelled, not only the first one. Since this behaviour occurs even when requests are from different requesters, for different volumes or different digitisations, we would like a warning message to appear before deleting multiple requests from this screen.

    1 vote
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  7. Stop Change Due Date from overriding hold request

    There's an issue we're having where changing the due date of a loan allows the current owner to extend their checkout time, even after a hold request has been placed. We have Alma configured so that it prevents a renewal from occuring, but change due date seems to ignore that function.

    1 vote
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  8. Time stamp on printed Resource Request Slip Letter and Hold Shelf Request Letters

    Add the time stamp to Resource Request Slip Letter and on Hold Shelf Request letters when printed.

    1 vote
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  9. Skip Location for Lending Requests

    For "patron physical item requests", there is an option called "Skip location". We use this option when we don't have the requested material available at our campus library, but another of our campus libraries does. In these cases, when we click on the "Skip location"-button, the request gets automatically transferred to a library which has the material available.

    We would like to have a similar "Skip location"-function for lending requests. Today we have to manually transfer the lending requests between our campus libraries, if we don't have the material available at the library which originally got the request. A "Skip…

    1 vote
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  10. Configuration of “Remote Facility” Library location

    Allow an institution to override a “Remote Facility” library location from being first or last for selection to fulfill a request.
    This should be an option via Configuring Transit Time Rules.
    An alert could be activated to notify the operator that including a “Remote Facility” library location in transit time rules will override its designation as a first or last selection.

    This would be immensely helpful for institutions that require flexibility to meet the needs of their users while adapting to needs of physical facilities on campuses.

    Thank you
    Caroline

    1 vote
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  11. Monitor Requests & Item Processes - Library Independence

    It is possible to cancel processes at libraries that you do not have any role at using the Monitor Requests & Item Processes screen. A cancel button appears next to every request.

    Patron physical item requests are correctly only visible based on your role but other processes such as work orders are visible and cancellable by all staff with access to the Monitor Requests & Item Processes page.

    Visibility is not a problem as the data isn't private, but the ability to cancel a process should be limited by the scope of the role.

    1 vote
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  12. Show barcode field of requests in Manage Patron Services

    Please add the ability to see the barcode of a requested item (where available) on the Requests tab of the Manage Patron Services screen. It is possible to see barcodes on the Monitor Requests & Item Processes screen but not this one.

    1 vote
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  13. Sticky temp location in item record

    We are running into a persistent problem, wherein our circulation staff will remove an item from a temporary location, however, while the radial button in the item record does switch from Yes to No the temporary location field sticks and doesn't re-set to blank. This is an issue with reporting. We are able to fix it by running a job but when circulation staff restore an item with a temp location, the temporary location field in the item record should also adjust to it's original status of blank instead of having the temporary location stick.

    1 vote
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