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181 results found

  1. Add mandatory choices for Digitization Request page

    For the Get It option of Digitization Request page in Primo, we want to be able to set some fields in the form as mandatory on demand, as a digitization request without specifying the detail is invalid. Only if we can set the following fields as mandatory, the number of invalid requests could get reduced.

    *calculateDigitButton
    *calculateQueueButton
    *chapterArticleAuthor
    *chapterArticleTitle
    *comment
    *endPage
    *fullChapter
    *generalUseLabel
    *issue (For future use)
    *manualDescription (For future use)
    *notNeededAfter
    *part (For future use)
    *partial
    *publicationDate (For future use)
    *startPage
    *volume (For future use)

    16 votes
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  2. Allow each items’ request policy with specific parameters (location, keyword etc.) to be excluded from the title-level request policy

    I believe this is an expansion on this idea https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/31119715-title-level-request-and-item-level-request

    But we are dealing with ASRS in our case so I thought it might be a little more elaborate.

    We would like to have the option to allow each items’ request policy with specific parameters (location, keyword etc.) to be excluded from the title-level request policy.

    Currently we have "No requesting" as our general policy that's applied to all of our items except for the ones in ASRS. The problem is that when items with multiple copies and identical call number exist both at open-stack library and ASRS, the No…

    83 votes
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  3. Add an option to control the request types that are presented in Alma

    We suggest to add an option to control the request types that are presented in Alma. For example, we would like to present only: "Patron physical item request" . It would be helpful if we could at least control the items order.

    4 votes
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  4. A "not needed before" date for requests

    As well as "not needed after" a particular date, it would be helpful if we could distinguish the requests that are "not needed before" a particular date.

    We have closed stack and offsite requesting and it would help to organise the requests if we could order requests that are not required today, tomorrow or by a particular date. It would be especially helpful to PRINT this date in the request slip so that it is obvious to staff fetching items and their supervisors delegating work.

    1 vote
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  5. Lead time for booking requests

    We use the Reading Room functionality for our Rare Books and Special Collections items. These items are not on open shelves and are securely stored with access only available to staff to retrieve items. Currently there is no way to specify a lead time between making the booking and the start time of booking (ie. you can make a booking for an item at 10am, with a booking start time of 11am that same day). Staffing levels, item availability and item condition can sometimes mean that items are not available for use immediately (if at all), which creates problems for…

    14 votes
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  6. Generate alert when patron places request for print book that is available as an ebook.

    Alert a patron to the availability of an ebook when they place a request for the same title as a print book.

    16 votes
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  7. Changing the location after items are moved to Active Hold Shelf

    Changing the location after items are moved to Active Hold Shelf

    The location in the Active Hold Shelf item represents the location of the item when the request has been submitted. So, the location of all request that is created on when items are in the process of acquisitions, it’s not updated until the requestor loan it.
    It makes fulfillment staff confused because items look like not ready to loan.
    The best would be updating location after items are moved to the Active Hold Shelf.

    3 votes
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  8. Add more flexibility in Request TOU Pickup Locations policy

    We’d like more flexibility in Request TOU Pickup Locations policy.

    We have more than 20 libraries and most of them are located within walking distance. Therefore, we want our patrons to go directly to those libraries instead of placing pickup requests and limit the patrons who can place such requests. Otherwise, the number of requests will become too large to handle and logistics and management cost will become enormous. Moreover, it’s not time efficient. If users go directly, they can borrow immediately, but it may take 1-2 days to deliver since there is no direct route between some libraries.

    Currently,…

    162 votes
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  9. Clearly show a patron's home campus when placing requests

    Occasionally we will need to place a 'Patron physical item request' on a title/item on behalf of a patron when all existing copies are unavailable. We'd like to clearly be able to see what a user's home campus is from the 'Create Request' screen after entering the Requesters name. Alternatively, if we were to click on the 'Select from a list' to choose the requester, we are taken to a 'Find and Manager Users' popup. It would be useful to be able to see the patron's campus within a column in this display.

    Currently, we must first go into a…

    2 votes
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  10. Send patron a confirmation email once a hold request is submitted

    Patrons are expressing confusion as to whether their request was actually submitted. We propose that a request confirmation email be sent to the patron as soon as the request is submitted, as is done with other online order forms.

    11 votes
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  11. Pick up Requested Resources "Note"

    When Patrons make comments on Primo, we are unable to see them even when we have "Note" checked and marked out on custom view of "Pick up Requested Resources". If one clicks on more actions on the request...and click edit then see the comment the patron made. However, it would be good to have this show on directly "Pick up Requested Resources view"?

    2 votes
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  12. queue digitization

    Patron Digitisation Request and Queue.
    Could it be possible to provide a mechanism whereby you can supply a patron digitisation request where that request may be not the next request in the queue so as to expedite the fulfillment of those requests. As the queue contains both physical holds and patron digitisation, there is often a window of opportunity in which to scan from the print and supply whilst the item is on the hold shelf for user who is 0 in the queue or prior to the item arriving on the holdshelf if there is a lag set

    1 vote
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  13. Ability to require pick up date field when making requests

    It would be helpful if we could lock the pick up date field for making requests so that it is required to be filled in by the patron. We use Alma with Primo VE and will be relying heavily on the request function to prepull items to be used in our reading room. While the pick up date may not be necessary for many institutions, it would be nice if the pick up date had the option to be required for the institutions that want to customize the request functionality.

    1 vote
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  14. hold shelf processing and active hold shelf

    It would be very useful at my Library if there was a way to see all items that are currently in 'hold shelf processing'. This could be a list similar to that of 'active hold shelf' or a report every evening of books that have been returned, are requested by another user but have not been trapped. Many of our users return books using the self service machines. Although users are directed to return reserved books to a seperate bin for processing many do not.

    1 vote
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  15. The Alma Active Hold Shelf page should optionally display the Patron User Group

    It should be possible to view the requestor's user group on the Fulfillment > Active Hold Shelf page.

    1 vote
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  16. Bulk Work Order Functions

    A function that allows you to scan multiple item barcodes to create a specific type of work order on all items you scan.

    This would also allow you to remove work orders in bulk.

    This is a function we very much need; on Monday I had to create 140 work orders for one of our Resource Sharing services, and this took nearly an hour and a half to do. This is not feasible for us in the long term, and we very much need a rapid function for this process.

    This function would, of course, need to inform the user…

    30 votes
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  17. Repeat equipment bookings

    We often have multiple repeat equipment bookings which are time consuming in the current format, as you have to make one booking per item per time e.g. every Monday 12-5 for a whole semester 15 week per term. Preference would be to have the ability to have a start and end date for each recurring booking

    13 votes
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  18. Add support to scan in item screen to allow requests to be satisfied by items in hand

    We would like to be able to directly deal with requests in the queue via way of the scan in item screen in Alma. Currently if you scan in an item to satisfy a request, and it's not part of the requesting pool then you cannot satisfy the request - even if the request is for something simple like partial digitization, and you have the item in hand. You also cannot currently satisfy requests in the queue which aren't at the head of the queue - ie ready to process at position 0.

    The idea would be that at the…

    8 votes
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  19. Add Location facet to Active Hold Shelf and Expired Hold Shelf screens

    We would like to filter the items listed on the Active Hold Shelf and Expired Hold Shelf screens to show either patron physical item requests or inter-library loans, but that isn't possible at the moment. We use Location to tell the difference between our items and those borrowed from other institutions.

    On the Active Hold Shelf screen, there are no facets at all currently. We would like a Location facet to be added please so that staff who are auditing our requests shelves or inter-library loans shelves would be able to view only the relevant items.

    On the Expired Hold…

    4 votes
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  20. Customize "Create Request" Drop Down Menu

    It'll be great if we could customize the language or the order of the "create request" drop down menu. For example, we aren't going to offer booking or digitization requests. It'll be more effective if "patron physical request item" was the default value or if we could word it slightly different so that our staff could easily identify it as a hold request.

    12 votes
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