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108 results found

  1. add modification date to "Monitor Requests & Item Processes"

    It would be helpful to have the modification date, not just the request date as filter on the "Monitor Requests & Item Processes" page. Now it's almost not possible to find items which are e.g. stuck in hold shelf processing.
    The request date does not allow to filter for items/requests which have been processed recently.

    10 votes
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  2. Allow other libraries to handle digitization

    Under
    Add a Library or Edit Library Information>Libraries

    Add an "Allow other libraries to handle digitization" tick box similar to the "Allow other libraries to handle personal delivery"

    This intention would be that the item to be digitized would not need to be sent back to the library originally listed as the managing department.

    This is particularly useful for those with multiple digitization departments in different locations. It would save on postage, time taken to complete the request and reduce manual intervention and monitoring by library staff.

    For further clarification: Information on- Allow other libraries to handle personal delivery is…

    10 votes
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  3. Pages option for digitization requests

    Creating a partial Patron digitization request allows you to define two "from: / to:" page intervals. Sometimes, articles are spread across more intervals, but with no space for this information, that data is lost.
    We would like to see a simple text field: "Pages:" to be used in situations as this. This already exists in Lending requests and should also be available for digitization requests.

    9 votes
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  4. When a hold expires, have them display in the task list

    In the same way that requests show in the task list, it would be helpful that when the hold is expired that it will also show in the task list. People would see on their desktop if an item needs to be shelved or returned to a campus library, instead of remember to check the Expire Hold shelf.

    9 votes
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  5. Scan item barcode in Manage Patron Services

    When using "Fulfillment -> Manage Patron Services" to view a user's account, the "Submit Request" button presumably could be used to put a hold request on an item for that user, but the only search index that this method allows is "All Titles". You can search for a title, and you can use the hamburger menu button to open up other options like MMS ID, ISBN, etc., but even this and the further embedded Advanced search only uses "All Titles". This means that you can't scan an item's barcode and put a request on that item using the "Physical Titles"…

    8 votes
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  6. Consider only the opening days and hours when calculating the transit time

    The Transit Time Rule for Physical Item Requests calculates the transit time in calendar days.
    As a result, days and times when the library is closed are also indicated as estimated delivery times for the requested media.
    These times are also displayed in Primo and thus give users incorrect information.
    Would it be possible to consider only the opening days and hours of the libraries when calculating the transit time?

    7 votes
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  7. Allow booking requests only on the quarter hour and half hour

    If your booking resolution policies are set to "Minute", users can select any minute in the hour as a start and end time. We would like a configuration option that allows us to limit booking request start and end times to just the quarter hour and half hour.

    7 votes
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  8. No requesting when available items in institution

    We would very much like there to be an option in Alma fulfillment units (On Shelf Request Policy): "No requesting when available items in institution".

    The meaning of which would be that if there is at least one (requestable) item available at any holding, the user will not be able to make a title request. The system will consider all items in the institution, not just one holding at a time.

    Currently we use the "No Requesting from available holding" option which means that when all (requestable) items on one holding are checked out, then the user can make a…

    6 votes
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  9. Make requests for multi-volume works fulfillable at location scanned in

    Hi there,

    If patrons submit a request for a multi-volume work at the holdings level, only the circulation desk for the Library where the volume is held can see the 'existing holdings requests may be fulfillable by scanned in item' message when the requested volume is scanned in.
    We would like all circulation desks to be able to see this message and had the option to attach the item to the request at the holdings record.
    Our use case is that we have many items held at offsite storage, which is set up as a Library in Alma but is…

    6 votes
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  10. Include the workflow step status of a "pick from shelf" request in the API

    If a "pick from shelf" request is created in Alma, it initially has the workflow step status "new". After printing the Resource Request Slip Letter, the workflow step status switches to "in process", showing that the request is now being fulfilled (meaning an employee is now picking the item from the shelf).

    If this difference was included in the API call, it could be used by a discovery system to enable patrons to cancel a request only if the Resource Request Slip Letter has not yet been printed. Thus, patrons could cancel "new" requests, but not those that are "in…

    6 votes
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  11. Library of Last Resort

    Hello. On the 'Level of service required' drop-down menu, could you add 'Library of last resort' as an option? Or have it as a standalone field to tick? Thanks.

    6 votes
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  12. Not "Notify user" when canceling a "Patron physical item request"

    In most situations we don’t want a request cancellation to be sent to users when we cancel a patron physical item request (Ful Cancel Request Letter). But since the checkbox “Notify user” is checked by default, the letter often gets sent by mistake, resulting in users thinking they will not receive the requested material, when in fact they will. We want the checkbox to be unchecked by default. Maybe this could be a configurable option in Alma (whether the checkbox is checked or not) so that each library can decide this for themselves?

    6 votes
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  13. Add Purchase Requests to blocked actions

    We would like to prevent blocked users from submitting Purchase Requests. Although it is possible to ask Ex Libris to configure a blocked action for Resource Sharing Requests, it is not possible to do this for Purchase Requests. It would be useful to have a blocked action for Purchase Requests that we could use in Block Definitions.

    5 votes
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  14. Provide a configuration to limit by material type to a specific pick-up location

    For institutions with multiple libraries where only one library may have A/V viewers or microform readers it would be helpful for that institution to limit the pick-up location by material type to the library that has the necessary equipment for onsite use.
    This would eliminate confusion and time delay when a user makes a request to pick up a material type at a location where they cannot use it onsite.

    5 votes
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  15. Alma-D waitlist - allow users to remove themselves and monitor waitlist status

    Currently when a user joins a waitlist for a digital object (Alma-D / Alma Digital), they have no way to remove themselves after joining. This means that when their turn comes, the entire grace period must run before the object becomes available to the next user. The Delivery Registration Status Letter should include a link to remove oneself from the waitlist. In addition, the "Library Card" area in Primo/Primo VE should show the user their place in the waitlist (with details, e.g. estimate of time remaining) and also provide a link to remove themselves from the waitlist.

    5 votes
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  16. When a hold expires, have them display in the task list

    In the same way that requests show in the task list, it would be helpful that when the hold is expired that it will also show in the task list. People would see on their desktop if an item needs to be shelved or returned to a campus library, instead of remember to check the Expire Hold shelf.

    4 votes
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  17. See the same information in Monitor Requests & Item Process menu that is seen in Borrowing Requests menu

    It would be helpful to see the same information in the different places a staff member might check to see the status of a patron request. In the attached document, you'll see that there is much more useful information in the borrowing requests menu, including the preferred pickup location which is a critical detail. Can we have the same info display in both?

    4 votes
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  18. Generate item-level request for reading room materials

    Currently, if there is one copy of an item in general stacks and another in a reading room location, assuming both are available, Alma will prioritize the stacks copy for requests and the request form will be based on the stacks request TOU. Some institutions use reading rooms for Special Collections materials, so the items may not be interchangeable and if a patron requests the reading room copy, we want the request to be specific to that item and the form to follow the reading room request TOU (limiting the pickup location).

    Giving the items unique descriptions forces item-level requests,…

    4 votes
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  19. Stop Change Due Date from overriding hold request

    There's an issue we're having where changing the due date of a loan allows the current owner to extend their checkout time, even after a hold request has been placed. We have Alma configured so that it prevents a renewal from occuring, but change due date seems to ignore that function.

    4 votes
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  20. Add the ability to group select items in the 'Monitor Requests & Item Processes' view, the same as we can in 'Expired Holdshelf'

    It would be useful to be able to group select items in the 'monitor requests and item processes' so that transit labels for them can be printed in bulk. Currently these have to be done individually per item. The ability to group select items already exists in the 'expired holdshelf' view so would (hopefully) be easy to implement

    3 votes
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