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166 results found

  1. Monitor Requests Workbench: export

    When exporting (digitization) requests via the Monitor Request Workbench, we would like an overview containing also the specific request info (chapter title, pages...). The latter info can now only be obtained by manually clicking on "Edit" per request and this is only possible for active requests. For multiple digitization requests on 1 item, it is useful have all desired pages/titles exported in one overview for swift handling. Also for completed requests, it is valuable information to have all requested pages/titles in one overview.

    Desired export:
    - request ID + request info
    - all requests (not only active)

    11 votes
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  2. Item barcodes on Pick from Shelf List

    We would like to be able to include item barcodes as a field on both the Pick from Shelf and the Print Slip reports. Since holds are placed on a specific item in almost all cases, it makes sense to be able to confirm you are retrieving the correct copy from the shelf. Many of our locations work in a way that requires them to search for specific items rather than simply by title or call number and having barcodes associated with holds would also make this work easier

    11 votes
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  3. Add task list- item request be rejected or be cancelled and become to "transit"

    found that when the request(any request) is rejected in any way (by patron or librarian) the item's next step is "Transit", but there do not have task or list to let the librarian know.

    it will cause these items stuck in "Transit" until someday we need them.

    If we can add the task list to let the librarian know which item we should handle it should be better.
    (according to case 06525736 )

    11 votes
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  4. Digitization Slips to automatically print

    We would like for the digitization slips to automatically print upon scan in of an item (like the slips print for Hold requests).

    At the moment it can be manually printed but we would like an opt in to automatically print.

    Our workflow is:

    Item placed on pick list, collected from shelf.
    Item Scan In
    If a hold, slip printed
    If a digitization, no slip, even if automatic print is ticked yes.

    As we have a number of sections within the library using the workflow, it is easier to print the slip and have all details on it rather than…

    11 votes
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  5. Send patron a confirmation email once a hold request is submitted

    Patrons are expressing confusion as to whether their request was actually submitted. We propose that a request confirmation email be sent to the patron as soon as the request is submitted, as is done with other online order forms.

    11 votes
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  6. Limit to the number of request per item

    We would like to have a limit on requests per item? Would it be possible to add this as an option to select (or not), with a self-chosen number for the limit. Otherwise a book could be requested by 25 people for example and after a while (months) it wouldn't be picked-up due to lost interest.

    11 votes
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  7. Add support to scan in item screen to allow requests to be satisfied by items in hand

    We would like to be able to directly deal with requests in the queue via way of the scan in item screen in Alma. Currently if you scan in an item to satisfy a request, and it's not part of the requesting pool then you cannot satisfy the request - even if the request is for something simple like partial digitization, and you have the item in hand. You also cannot currently satisfy requests in the queue which aren't at the head of the queue - ie ready to process at position 0.

    The idea would be that at the…

    10 votes
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  8. add modification date to "Monitor Requests & Item Processes"

    It would be helpful to have the modification date, not just the request date as filter on the "Monitor Requests & Item Processes" page. Now it's almost not possible to find items which are e.g. stuck in hold shelf processing.
    The request date does not allow to filter for items/requests which have been processed recently.

    10 votes
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  9. Improve handling of requests on multiple copies across multiple holdings

    Scenario:
    Multiple patrons place physical item requests on a title that has multiple available copies spread across multiple holdings records in different branches

    Current outcome:
    All the requests get attached to a single holding
    Multiple requests are assigned a queue position of 0
    When a request slip is printed from the pick list all requests with a queue position of 0 are printed (even though there aren't enough copies at that branch to fill all of the printed request slips)
    Once the retrieved item is scanned in and placed on the hold shelf or in transit the remaining requests move…

    10 votes
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  10. Allow users to enter an address for home delivery

    Users should be able to enter an alternate address when requesting home delivery as most students put in a parent address when they enroll and then never update the info again. If students do want to update their address, they need to go into the campus system and wait another day for it to be loaded to Alma. At our institution, faculty and staff never have personal addresses loaded into Alma. In addition, that address entered at time of request should be pushed to the personal delivery notification letter.

    10 votes
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  11. Add Requester Name and Requester's ID on Pick up from Shelf export list

    Add Requester Name and Requester ID on Pick up from Shelf export list.

    9 votes
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  12. More Options for Sorting in Pick from Shelf List

    It would be really helpful to be able to sort items in the Pick from Shelf list by date. The facets are somewhat helpful, but sorting by date would make it more clear which requests have come in more recently today, for institutions that are monitoring requests as they come in during the day.

    Sorting by some of the other facets would probably also be helpful when you don't want them filtered out, just sorted: location, pickup institution, material type, etc.

    9 votes
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  13. Pages option for digitization requests

    Creating a partial Patron digitization request allows you to define two "from: / to:" page intervals. Sometimes, articles are spread across more intervals, but with no space for this information, that data is lost.
    We would like to see a simple text field: "Pages:" to be used in situations as this. This already exists in Lending requests and should also be available for digitization requests.

    9 votes
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  14. Create patron/requester from Create Request screen

    Being able to create patron/requester from the create request page is very useful.

    9 votes
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  15. Add Shelving Location to "Monitor Requests & Item Processes"

    It would be extremely helpful to have the shelving location show up in the information on the "Monitor Requests & Item Processes" (MR&IP) lists. Neither "Pick from Shelf" (PFS) or MR&IP shows all of the most helpful information when fulfilling requests. The closest for our library's purposes is MR&IP with the only piece of information missing being the shelving location of items. If it could be added as an option or at least show up in the exported Excel sheet as a column that would remove a ton of extra time and labor for our fulfillment processes.

    9 votes
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  16. Preserve the requests when edit an item and save

    When modifying an item and saving, the related requests on the item might be cancelled. We hope for preserving the requests if the item was changed. Or the system can provide a selection button, and the librarian can decide whether to cancel the request or not.

    8 votes
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  17. Scan item barcode in Manage Patron Services

    When using "Fulfillment -> Manage Patron Services" to view a user's account, the "Submit Request" button presumably could be used to put a hold request on an item for that user, but the only search index that this method allows is "All Titles". You can search for a title, and you can use the hamburger menu button to open up other options like MMS ID, ISBN, etc., but even this and the further embedded Advanced search only uses "All Titles". This means that you can't scan an item's barcode and put a request on that item using the "Physical Titles"…

    8 votes
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  18. Consider only the opening days and hours when calculating the transit time

    The Transit Time Rule for Physical Item Requests calculates the transit time in calendar days.
    As a result, days and times when the library is closed are also indicated as estimated delivery times for the requested media.
    These times are also displayed in Primo and thus give users incorrect information.
    Would it be possible to consider only the opening days and hours of the libraries when calculating the transit time?

    7 votes
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  19. Add feature to Bookings to allow for set up time between checkouts

    When a user makes a booking in Alma there is no allowance for set up for the item after it is returned and before it is checked out again. This lack of time for set up may not be an issue for things like books, but if the item is a laptop that needs to be reimaged before it goes out to the next user then this can be a problem. I believe that adding a set up time option to the booking TOUs would help moderate this issue. The set-up time would be added to the end of the…

    7 votes
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  20. Is it possible to implement a timestamp when "Pick up from shelf" items have already been printed but not yet been processed?

    If a timestamp could appear, including the date/time that slips were printed for "Pick up from shelf" items, it would be known slips have already been generated and items are in process of being fulfilled. Sometimes staff have to attend to other matters before actually processing these items, but already have print slips in hand.

    This would be a lot more sustainable then the alternative: the same Pick slips being printed several times since it appears that these tasks haven't been tended to.

    Thanks for considering!

    7 votes
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