Alma
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153 results found
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Clearly show a patron's home campus when placing requests
Occasionally we will need to place a 'Patron physical item request' on a title/item on behalf of a patron when all existing copies are unavailable. We'd like to clearly be able to see what a user's home campus is from the 'Create Request' screen after entering the Requesters name. Alternatively, if we were to click on the 'Select from a list' to choose the requester, we are taken to a 'Find and Manager Users' popup. It would be useful to be able to see the patron's campus within a column in this display.
Currently, we must first go into a…
2 votes -
Allow more configuration for library item of interest notification
The "library item of interest" message currently doesn't allow much room for configuration, particularly for the bibliographic portion of the message. It includes something labeled a title field (which includes the title, place of publication and publisher, publication date, series, and ISBN) and an MMS ID field. This data seems to be pulled from the brief order record. Would it be possible to make this section of the notification more configurable -- so that more data (like author) might be included, and so that everything currently mapped to the "title" field could be disaggregated into individual fields (place of publication…
2 votes -
Hide non-circulating library from 'pickup location' options for all requests as desired
Example 1: We had an issue where a staff member had chosen an incorrect library for the pickup location for move requests (when putting items on Course Reserves). The library they chose was our Resource Sharing Library (which we don't use at all and so is irrelevant to us in every way). I submitted a case to Support asking if we could somehow hide this library from view in the pickup location options in Alma, but was told that this wasn't possible.
I was advised to create an idea here relating to this problem, so here I am!
It would…
2 votes -
Allow same-day booking with "days" booking resolution.
We are testing the use of "days" booking resolution, as opposed to minutes. We notice that when patrons try to place a same-day request, they get the error: "Date must be in the future." This probably makes sense for some institutions, especially without a "lead-time" setting to provide buffer time. However, we have a collection of AV equipment that students can book same-day.
This already works fine when staff make a same-day booking request in Alma using "day" resolution; the error only occurs when patrons try to do the same in Primo. I'm not sure if the necessary change would…
2 votes -
Physical Item Hold Requests
Multi site library - prevent users from placing a physical item hold request on items that are available on the shelf of the library they are placing the hold request from - if the item is not available on the shelf but a copy is available at a different location then placing a physical item hold request should be allowed.
2 votes -
Placing requests through ALMA for items in stock
When a borrower has forgotten their ID card and asks us to keep books for them, in the past we have issued these to the Holds Trolley, so that we know where they are, until such time as the borrower returns. However, we want to convert these into official requests, so that they are time limited; cannot be requested by anyone else in the meantime; and no student can request more items than their limit, thus denying other people the use of those books. To make this an easy process, is it possible to enable the ‘Scan in items’ function…
1 vote -
Allow multiple requests on title independent of description field content
Allow multiple requests for the same user on title independent of description field content.
1 vote -
Make a Reserve Request type in Alma
Make a Reserve request type in Alma. That way the paging slip would flag it at the top in bold that it was an item to be processed for reserve. As it is now, we have to put reserve information in the notes section which is tiny font and hard for staff to see.
1 vote -
Historical Requests in the Resource Request Monitor : search by call number
In the Resource Request Monitor, we cannot search by item barcode.
It's easier for us to search an item by its call number as by barcode.
Is it possible to add this option in the drop down menu?
Thanks,
Charlotte.1 vote -
The Alma Active Hold Shelf page should optionally display the Patron User Group
It should be possible to view the requestor's user group on the Fulfillment > Active Hold Shelf page.
1 vote -
hold shelf processing and active hold shelf
It would be very useful at my Library if there was a way to see all items that are currently in 'hold shelf processing'. This could be a list similar to that of 'active hold shelf' or a report every evening of books that have been returned, are requested by another user but have not been trapped. Many of our users return books using the self service machines. Although users are directed to return reserved books to a seperate bin for processing many do not.
1 vote -
Ability to require pick up date field when making requests
It would be helpful if we could lock the pick up date field for making requests so that it is required to be filled in by the patron. We use Alma with Primo VE and will be relying heavily on the request function to prepull items to be used in our reading room. While the pick up date may not be necessary for many institutions, it would be nice if the pick up date had the option to be required for the institutions that want to customize the request functionality.
1 vote -
queue digitization
Patron Digitisation Request and Queue.
Could it be possible to provide a mechanism whereby you can supply a patron digitisation request where that request may be not the next request in the queue so as to expedite the fulfillment of those requests. As the queue contains both physical holds and patron digitisation, there is often a window of opportunity in which to scan from the print and supply whilst the item is on the hold shelf for user who is 0 in the queue or prior to the item arriving on the holdshelf if there is a lag set1 vote -
A "not needed before" date for requests
As well as "not needed after" a particular date, it would be helpful if we could distinguish the requests that are "not needed before" a particular date.
We have closed stack and offsite requesting and it would help to organise the requests if we could order requests that are not required today, tomorrow or by a particular date. It would be especially helpful to PRINT this date in the request slip so that it is obvious to staff fetching items and their supervisors delegating work.
1 vote -
Limit the number of request per library
Similar to how you can limit the number of request for a patron by group.
If a library has limited resources (labor and materials) and can only serve so many of those request within a given term, it doesn't help to have a backlog, especially when interest in a given item will be lost over time. In helping libraries to mitigate demand it would be good to set a limit on the aggregate number of request received by a library. When the quota is reached then the requests option in Primo would grey out. or not appear. A label or…
1 vote -
Add a View All tab to the Expired Hold Shelf Items View
Add a View All tab to the Expired Hold Shelf Items View
There is no way to view all expired holds on one screen.
There is a workflow that recommends pulling all the items with expired holds off of the hold shelf and scanning in them in using Fulfillment > Resource Requests > Scan In Items. This action moves the item on to it's next step and had the added benefit of trapping items that have work orders and move requests on them.
The benefit of this workflow is that it prevents an item that is due to go back…
1 vote -
Include preferred email field in active hold shelf
Include preferred email field in active hold shelf
1 vote -
digitization request limits - Daily and to specific records
We would like to be able to add limits to digitization requests. So that users can only request a specific amount of digitization's per day. And that specific user groups can only requests once or twice on a specific record. As making multiple requests on the same item can not be fulfilled due to issues for Copyright.
1 vote -
Include patron name on hold pull list
We'd like to be able to see the patron name for the hold request on the "Pick From Shelf" list. (See attached image.)
1 vote -
Add display options for item copy ID and volume numbering to list of patron's requests
Currently when counter staff views the list of a patron's requested items at Fulfilment module, the list does not display the item copy and volume numbering. This makes it very inconvenient when the requested titles consist of multiple copies or volume numbering. Please consider adding these 2 display options.
Refer to this part of the product documentation (currently there are no display options for item copy ID and volume numbering):
https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/030Fulfillment/020Circulation_Desk_Operations/040Managing_Patron_Services#Viewing_a_Patron's_Requested_ItemsThank you for considering!
1 vote
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