Increase customisation options for the resource sharing request form
User experience testing that we conducted showed that most users prefer to place resource sharing requests via the resource sharing request form in Primo. Users also expressed frustration with some aspects of the form including the format of the fields. They also expected that the Library could add notices relevant to the resource sharing service to this page.
The current options for configuring this form do not allow us to meet the expectations of our users. We would like to have more options for customising the page the form is on and the form itself. Specifically we would like :
1)The ability to customise the format and appearance of the page (e.g. the width of form fields, the positioning of the radial buttons)
2)The ability to add a notice or message to the form (this is crucial to communicate important information about the service to our users)
3)The ability to add custom fields to the form
Kirstie N
shared this idea
We are looking into improvements that can be made to the Primo VE form, such as:
- Add a custom notice or message to the form
- Improve the form fields’ responsiveness to the requested format (book/article and physical/digital)
- Look into ways to enhance the configurability of the look and feel for the form
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Sylvain Courret
commented
It would be great to have the ability to reorder the libraries that appear in the pickup location list. In our IZ we have 11 libraries providing RS services and we'd like to setup as default pickup location the one that have more staff users dedicated to RS. So far the ordering of these pickup location is incomprehensible, seems like there is no criteria for the construction of the list.
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Kirstie N
commented
Thanks everyone for your support. This idea is available for voting in the 2021 Alma NERS enhancement voting round as NERS #7181.
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V. Niemi
commented
Preferably also a possiblity to choose whether to use <input> or <textarea>. For example comment fields would greatly benefit from a <textarea>. On top of this, choosing maxlength character wise would be useful at times.
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Bronwen Blatchford
commented
We received feedback that the resource sharing form is confusing. In particular, the fact that it's not dynamic so, when you select digital format, the pickup location still shows. We definitely support making the form more flexible and user friendly.
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Luigi Siciliano
commented
It would be important to have the possibility to enable/disable the tab/radio button in Citation Linker
For example we would like to allow our users to use the citation linker to look for articles or books, but not for Journals. -
Mark Kluzek
commented
I fully support an increase of customisation options for the Resource Sharing form. We would also like for the form to respond to changes of format (eg removing 'pickup location' when the requested item is digital).
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Kevin Lin
commented
The Alma resource sharing form is only loading the OTB mashup.css and the generic branding_skin CSS file from Alma not Primo. It is not possible for us to override any of them. I have a case 845685 for this.
If it is possible to use Primo CSS to override them, we would be appreciated to be shown how.
Cheers,
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Hi,
Are you familiar with the customization options that the Primo Studio supports ? See https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/Primo/New_Primo_User_Interface/Using_Primo_Studio and https://developers.exlibrisgroup.com/primo/odf/ for more information.
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Manu Schwendener commented
> This is similar to our idea "Make the resource sharing form more customizable"
In Primo idea exchange: https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/39068341-make-the-resource-sharing-form-more-customizable
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Olof D
commented
This is similar to our idea "Make the resource sharing form more customizable".
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Peta Hopkins commented
I've run out of votes, but would certainly support having more flexibility with the resource sharing request form.
We have a use case right now where we would like to add a link to an FAQ about the service into the form.
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Anonymous
commented
Should raise awareness of ILL charges.
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Anonymous
commented
Excellent idea, much more informative and pro-active.
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Olof D
commented
We would need the resource sharing form to be more customizable. Specifically, we lack the ability to add generic text to display general information to the user. Ideally it should also be possible to add a customizable checkbox that the user have to tick before proceeding with the request.