Skip to content

Primo

Your feedback matters to us. Help us improve Primo by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

672 results found

  1. Differenciating the code for PCI records from the code for Alma records

    The PCI records that we don't subscribe and the Alma records without holding show the same labels on Get It section because they share the codes, such as:

    c.uresolver.getit2.holdinglist.empty.top
    c.uresolver.getit2.holding
    list.empty.signedinuser
    c.uresolver.getit2.holdinglist.empty.signedinuser.noservices
    c.uresolver.getit2.holdinglist.empty.guestuser
    c.uresolver.getit2.holding_list.empty.bottom
    (Samples are on SF #00731305)

    We want those two groups of records to be distinguished from each other so that we can apply different labels giving more customized information to our patrons.

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Collection Discovery: "new" pagination method instead of endless scrolling

    Already some time ago (May 2021 Release) Ex Libris has rolled out the "new" pagination method: users can now specify whether to display 10, 25, or 50 results per page.

    This works also in the "Database Search" and the "Journal Search" but not in the "Collection Discovery" section of Primo.
    "Collection Discovery" still provides the old endless scrolling method (Button "Load More Results") where you quickly run into brower performance problems if a collection contains my items.

    Please make the "new" pagination method also availalbe in the "Collection Discovery" area.
    Thank you in advance!

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Display import profile name also for for failed import jobs

    Currently, the scheduled job "Import Data to Primo VE" gives us the name of the import profile/external data source that was harvested, but only if the job ran successfully. If not, only the name of the job will be given, but not which profile it ran on. This is true both in Alma and for the corresponding e-mail notifications. We would be glad if this could be changed so that the profile name is always displayed, as the current behaviour is making troubleshooting issues with the import profiles quite cumbersome, especially if several are affected at once.

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Primo VE - Allow normalization of Esploro records

    As a discovery tool Primo VE is supposed to deliver a unique gateway to many Library Resoures, including the a Institutional Repository (i.e. Esploro ).
    To do so in a blended search one must be able to normalize records from different sources. We used to do that in Primo Classic, with a Pipe and a Normalization Rule. This is however not possible in the newer Primo VE.
    Please allow manipulation and normalization of Esploro assets so that we can show them in the catalogue in a consistent way.

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Allow Customization of Link Prioritization in the Merged Record to prioritize OA

    Currently, when there is a merged record with multiple links, the links are prioritized according to a fixed set of prioritization rules (https://knowledge.exlibrisgroup.com/Primo/Content_Corner/Central_Discovery_Index/Documentation_and_Training/Documentation_and_Training_(English)/CDI_-_The_Central_Discovery_Index/050CDI_and_Linking_to_Electronic_Full_Text#Link_Prioritization_in_the_Merged_Record). In general, the rules prioritize links to paid content over links to unrestricted (OA) content. For example, if all records in a merged group are coming from collections using link in record, Link in Record links for subscribed content are prioritized over OA links. As another example, if some records in a merged group use the link resolver, and some use link in record, link resolver links for subscribed content are prioritized over the OA…

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Allow additional links to be added to my library account

    In classic Primo we were able to add our ILL link to the library account area, so users could go over and see the rest of their loans. We would like the ability to do this again and have it show up on the loans tab in the My Library Account.

    36 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Apply the Primo NDE color theme to Primo Research Assistant

    In the Primo NDE interface, the selected UI color theme is not applied to the Primo Research Assistant (RA).

    Even when a custom theme color is configured for the NDE view (e.g., orange), several RA interface elements still appear in the default blue color, such as:
    - the AI stars icon
    - the "Start a new topic" button
    - navigation arrows in the RA interface.

    According to Clarivate support, this behavior is expected because the RA interface is controlled by CDI rather than Alma customizations.

    Expected behavior: The selected NDE UI color theme should also apply to the Primo Research…

    36 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Copy parts of Normalization Rules Sets to other fields in the same set

    It would be very useful to be able to copy subsets/blocks of a Normalization Rule Set to other blocks/fields in the same set, instead of manually copying very complicated rules. This was a NERS request from the Free University of Bozen (4440), but it did not receive enough votes.

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Ability to customise resource sharing status messages displayed in MyAccount Requests tab

    We would like the ability to customize patron-facing status messages during the interlibrary loan process.

    • Client feedback clearly indicates that status messages that are meaningful for library staff can be misleading to the Primo end user. Note: The Borrowing RS Request Statuses Alma configuration page (Alma configuration / Fulfillment / Resource Sharing) does not include external description / customisation options like other mapping/code tables, e.g. Physical Locations or Discovery Interface Display Logic Labels.

    • The “Pick up” message gives the impression that the item is ready for pickup. UNSW patrons sometimes go to the library to pick up the…

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Please add to the PRIMO VE mapping table documentation the last update date and mark the new changes in red.

    Hello,

    We recently discovered that the Primo VE mapping table was updated with new information.

    https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/Primo_VE_(English)/120Other_Configurations/Mapping_to_the_Display%2C_Facets%2C_and_Search_Sections_in_the_Primo_VE_Record

    It would be very helpful if you could add last update date and mark in red the new information, the same way that LC mark in red the new information in Marc 21.

    If you would apply this suggestion also to other documentation pages it would be great.

    Thanks,
    Dafna

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Add 007 to MARC control identifiers for display and search normalization

    This would enable normalization rules to target specific resource types.

    In cases where MARC data may differ based on current practices (MARC 245 $c: Side B titles vs. Statement of Responsibility), we would be able to differentiate records that may contain uniquely catalogued data.

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Searching an item corresponding to a specific record is not possible if not logged in to the IZ that owns this item

    If you are logged in an IZ A and you are searching a specific item belonging to a specific record, you will find it only if this IZ A owns this item. If you are logged in IZ B that does not own any item of this title, the holdings are merged into one or several records (deduped) and you cannot distinguish which item belongs to which record.
    Example:
    IZ A has 6 records of one title; each record has one item.
    In the IZ A, searching this title, you will find 6 records, each one with its item
    IZ…

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Primo VE: enable search fields for the deepURLs

    InPrimo VE, in the "search" : {} section of the PNX record there are some fields that are still not searchable,
    like the "unimarclocalfields". It would be nice if all these would be accesssible with the deepURL query parameter
    I.E.: query=unimarclocalfields,contains,XYZ.

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Fix Export and Print Problems with My Library Card in Primo VE and NDE

    Background:
    When a user goes to their My Library Card in Primo VE they can see all the items that they have checked out. However, if the user tries to print or export this list, it excludes any suppressed bib records. Interlibrary loan records are usually suppressed because we don't want our search results to return titles we don't own. As a result, the user can see the interlibrary loan titles they have checked out, but they cannot print or export them.

    We reported this problem to Ex Libris, after a graduate student noticed the discrepancy and reported it to…

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Sort Favorites by Call Number, Library & Location

    Patrons often use the Primo My Favorites function to build lists of titles that they want to retrieve from library stacks. Currently, the only sort options for these lists are Date Added, Title, and Author—none of which are particularly helpful for retrieval. Please consider expanding sort options to include Call Number, Library and Location?

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Provide institutions with the ability to systematically boost the ranking of Subscribed PCI collections over Open Access PCI collections

    Often, there are multiple versions of an article offered in Primo. The different versions might be the result of having access through paid subscriptions and open access collections. However, there is currently no effective way for an institution to give systematic preference to the type of collection they want their patrons to see first. We request the ability to systematically boost the ranking of Subscribed PCI collections over Open Access PCI collections.

    34 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Smart login messages - Do not show login message in the ViewIt for Open Access material

    If a user is not logged in they get the Login message on the ViewIt and GetIt tab, whether they need to login to access that resource or not.

    For example, Open Access material.

    We have had many instances of users complaining that they have to login to access OA material. In fact they do not need to login to access this material. The Primo login message is confusing and misleading the user to think that they do need to login.
    See for example the following Open Access material in our Primo instance.
    https://primo-direct-apac.hosted.exlibrisgroup.com/primo-explore/fulldisplay?docid=RMIT_ALMA_DC11160517080001341&context=L&vid=RMITU&lang=en_US

    In this example the resource is…

    34 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Give Us Feedback: control on which page the icon is displayed

    We would like to control on which page the new "Give Us Feedback" tool icon (May 2022 release) is displayed.
    We are using this tool only for reporting broken links. We need the icon only on the Full View of the search results, but currently, it must be displayed on all pages.
    Actually, most of the feedbacks from our users have been sent by accidentally clicking the icon on the Brief View of the search results, Primo VE home page, etc.
    So, it would be helpful if we could control on which page the icon is displayed.
    Please support this…

    34 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Allow manual control of thumbnails in Primo records

    Primo uses Syndetics to supply thumbnails of book covers for records within Primo. However, when Syndetics provides an incorrect image based on their data, it requires a ticket and often several weeks to correct it. In contrast, some records have no thumbnail at all and use a default gray book icon. Libraries should have the option to use this default icon when Syndetics is providing an incorrect image, or to upload and use local images in cases of records that have no images in Syndetics (for example, with archival and special collection books that are old enough that they have…

    34 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Journal A-Z and Database A-Z functionality based on a campus scope.

    On our current Primo we have Journal A-Z and Database A-Z functionality based on a campus scope. This is due to us having two Primo views - one for Cardiff University and one for NHS Wales. We share a catalogue but have created the ability for our users to search in Primo on a dedicated view depending on their affiliation; so that they receive search results only for items to which they have access. This split in search results includes the A-Z listings. And it is all based around a campus scope. We have been told that for our move…

    33 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?