Finished claiming job does not give the library the option to check which vendors received a claim letter
When a claiming job is finished running in Alma you can view “events” from the finished job. This gives a line for each claim processed in the job, and lists three different identifiers: JOBID, POLINEID and VENDORID. None of these identifiers are searchable for the library, and the library then have no option to control what letters were sent in that specific job. If the identifiers listed in the job events were changed to the PO line reference and the vendor code the library would have the option to find the relevant POL and vendor and could then control the letter under Attachments on the vendor.
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Line Eidstø commented
If you could configure an extra e-mail address to receive a copy of each claim letter sent, this would also make it much easier to manage claims. You would then be able to search the e-mail to find the correct letter, and you could look at the dates to control what went out a specific date. In addition you could then control the claim e-mails as they are sent, even if the job is aborted. We have experienced the claim job malfunctioning and no claim letters were then saved under attachements on the vendor, and we had no control over what had been sent.
This should be an option for all claim letters, both for purchase and legal deposit.